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Care, Maintenance and Troubleshooting This is a discussion on 5000 Mile Serive - Cost? within the Care, Maintenance and Troubleshooting forums, part of the Toyota Prius Forums category; Just had my first service done (5000 mile) at Putnam Toyota in Burlingame, CA. Total cost was $89 and dealer ...


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Old 11-27-2005, 06:11 PM   #1
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Just had my first service done (5000 mile) at Putnam Toyota in Burlingame, CA. Total cost was $89 and dealer performed oil change, other items listed in service manual and also rotate my tires. I expected my every 5000 mile cost to be closer to $40 (cost of just oil change), but was not upset that dealer recommended rotating tires.

What have you paid for 5000 mile service and what did that cost cover?

thanks,

eric777
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Old 11-27-2005, 06:49 PM   #2
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I paid $64.95 + $24.95 extra for Mobil 1 synthetic from Frontier Toyota. I won't be going back.


Summary of charges:
Service Special Adjustment = .37 (must have been when they slapped a plastic number magnet on my roof, scratching through the wax and maybe the clear coat)
Parts = 31.34
Gas-Oil-Grease = 8.25
Hazardous Waste Chg = 1.21
Lab-Mechanical = 49.95
Tax = 3.30
Total = $94.41

They set my tires to 32psi (dumb-asses!) They charged me for that?
Rotated tires
Lub chassis
Re-torque Drive Shaft Flange Bolts (Sienna)
Top Off Fluid Levels
Complete Vehicle Inspection
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Old 11-27-2005, 07:14 PM   #3
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I have one small question where did they lube the chassis? I would challenge them on that. That is a generic list. If they did not do the work they do not get the bucks. Your Attorney General's office may be interested in such things.
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Old 11-27-2005, 07:24 PM   #4
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Alot of Toyota dealers have the express lube (not sure the offical name of it) that includes oil change and 25 point check. Those 25 points usually cover everything that needs to be checked on the Prius. For rotating tires, anybody can do it.
I got my 15k mile service last week. With the coupon of $21.95 for express lube. I brought in my own oil and filter (Mobil 1 syn and Purolator), they deducted the bill to $19.95. The service writer said that's the lowest price they can go. The service writer also recommended tire rotation and the final cost will be around $40. I said no thanks. Then I rotate my tires at a tire shop for $10.
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Old 11-30-2005, 09:18 AM   #5
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Is tire rotation really necessary at 5,000 miles? I just got the oil changed for the first time at the dealer, which was $29. Tire rotation would have been another $40 and I was skeptical so I didn't get it done. "Do I have to do that now?" I asked, and the service guy said no.



Quote:
Originally posted by ScottY@Nov 27 2005, 08:24 PM
The service writer also recommended tire rotation and the final cost will be around $40. I said no thanks. Then I rotate my tires at a tire shop for $10.
[snapback]162290[/snapback]
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Old 11-30-2005, 09:42 AM   #6
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Quote:
Originally posted by lbligh@Nov 30 2005, 10:18 AM
Is tire rotation really necessary at 5,000 miles?  I just got the oil changed for the first time at the dealer, which was $29.  Tire rotation would have been another $40 and I was skeptical so I didn't get it done.  "Do I have to do that now?" I asked, and the service guy said no.
[snapback]163672[/snapback]
According to the schedule maintenance booklet, it stated rotating tires with every oil change. Of course you don't have to follow that, and other ppl on PC said they don't follow 5000 mile tire rotation. But if your tires wear out prematurely, then it is ur problem. Just make sure you check the tread depths or have the tech check that. From the 25 point check report, it show that the treads on front tires is less than the rear tires.
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Old 11-30-2005, 09:58 AM   #7
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I got my first oil change at the Toyota dealer at 5,000 miles for free with a coupon. They wanted money for a tire rotation but I decided to leave it until 10,000 miles.

I got my second oil change plus tire rotation and inspection at Midas for $29.00. I don't know what kind of oil they used and I am not concerned about it either.

Total cost for maintenance in 10,000 miles has been $29.00 plus tax so far.
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Old 11-30-2005, 09:59 AM   #8
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Quote:
Originally posted by ScottY@Nov 30 2005, 09:42 AM
According to the schedule maintenance booklet, it stated rotating tires with every oil change. Of course you don't have to follow that, and other ppl on PC said they don't follow 5000 mile tire rotation.
I would absolutely rotate every 5K miles. The Prius is hard on front tires.

In addition, I would cross rotate about every 10K, because it's particularly hard on right front tires. There are two in my parking lot at work where the right side tires are much more worn than the lefts.

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Old 11-30-2005, 10:43 AM   #9
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I am looking forward to servicing Toyotas. 'Most' Toyota owners bring in their vehicle and will do whatever is recommended to them(I am talking about honest preventive maintenance, not gouging). At my stores(all domestic) about half the time if anything other than an oil change or tire rotation is recommended the customer goes ballistic. This has been a huge historic difference in customer bases. It is also a reason that Toyota's service satisfaction is faltering so much. When that customer brings in their Camry for the 30k maintenance and the Toyota dealer recommends a $5-800 bill the customer compares that to the $21 oil change they consistently did on their Impala and is not very happy.
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Old 11-30-2005, 11:17 AM   #10
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I purchase Mobil 1 by the case on sale (ca. $3.50 per Liter) at Costco or Kragen (Toyota dealer charges $10 per Liter!). A 5000 mi service uses almost four Liters. 4 • $3.50 = $14.00. I change my own oil and recycle the used oil. Satisfaction of doing my own simple service: priceless.
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