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Care, Maintenance and Troubleshooting This is a discussion on Problems pumping gas within the Care, Maintenance and Troubleshooting forums, part of the Toyota Prius Forums category; Last week as I started to pump gas into my car, the pump clicked off, just like it does when ...


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Old 08-13-2007, 10:01 AM   #1
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Last week as I started to pump gas into my car, the pump clicked off, just like it does when its full, yet...I just started pumping. I assumed something was wrong with the gas nozzle. I continued pumping, pressing ever so slightly, (took me forever!) until it started bubbling out...oops, I over filled it a bit.
Today, I pulled into another gas station, the same thing happened. I tried another pump, the same thing happened. What is going on? I have been pumping gas since ....they did away with the "full service" stations...and I don't remember how long ago that was.
Anyways...I go to another gas station, where I have been before, and the same thing happens. So, I go inside to talk to the manager. He comes out...the same thing happens to him. He tells me that I might have air or water in the tank. So what do I do about it I asked, he replied....a mechanic might help, he would have to empty it out, or he said...maybe a bottle of some sort of "treatment".
Can someone help me on this?
















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Old 08-13-2007, 10:17 AM   #2
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Priuses do that sometimes. That manager was just trying to get you off his driveway.
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Old 08-13-2007, 10:26 AM   #3
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<div class='quotetop'>QUOTE(richard schumacher @ Aug 13 2007, 10:17 AM) [snapback]494656[/snapback]</div>
Quote:
Priuses do that sometimes. That manager was just trying to get you off his driveway.
[/b]
Just got off the phone, called my Toyota dealership. I was told that there is "a bulletin out to that effect". They want me to bring the car in to be checked out. The first thing she asked if it was a Prius. So, tomorrow, bright and early, she wants me there at 7:30. I was told that I can wait.
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Old 08-14-2007, 09:35 AM   #4
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Well...two hours later, I got no where with the problem.
First they asked me how long have I had the problem, then it was mentioned that they have to call California and find out if there are any TSB's issued on this for the 2007, because the problems were in the "older models, the 2004's". So, I left. Not going to wait for them to make the phone call. I just wish they would have called California yesterday when I reported the problem.
As I am typing away here, the dealership calls, they just spoke to Tech-line, and it seems from my description that there might be "a blockage", so now I have to bring the car back when there is only 1/4 tank left. That could be tomorrow if it wasn't a Prius! This is going to take me a while, or I can do some unplanned traveling.
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Old 08-14-2007, 10:31 AM   #5
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A blockage in the fuel pipe? Do you have young children? Is the car ever parked anywhere unlocked?
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Old 08-14-2007, 11:15 AM   #6
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I experienced something similar with my 2007 Prius. On about the third fill up the pump clicked off after 3 litres. I had half a tank of gas and was only buying because the price had fallen. I tried pressing very lightly and it kept clicking off so I left as I was not in need.

The next time I bought gas at a different station it worked fine so I chalked the experience up to a bad pump. Two days ago at yet another station the same thing happened but this time at around 20 litres. I had two bars left on the display. 20 litres should not have been full in my mind so I slowly pumped to around 30 litres which I thought would still not be full... it was. I have never let the bars go below 2, any ideas of how much gas is left at this point? From my car it seems there was around 15 litres left which is a lot more than I thought.

How does the Prius let you know you really are low on gas?

Please update this topic when you have an answer AOV. I bought my car in the US and brought it to Canada. I can only imagine the dealers here are not going to be all that helpful if there is a problem. I rather have a case I can direct them to if I need to bring my car in.
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Old 08-14-2007, 05:32 PM   #7
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<div class='quotetop'>QUOTE(mrnice @ Aug 14 2007, 10:15 AM) [snapback]495350[/snapback]</div>
Quote:
How does the Prius let you know you really are low on gas?
[/b]
When the last bar on the gauge starts flashing, running out is immanent.
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Old 08-14-2007, 05:51 PM   #8
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<div class='quotetop'>QUOTE(richard schumacher @ Aug 14 2007, 10:31 AM) [snapback]495343[/snapback]</div>
Quote:
A blockage in the fuel pipe? Do you have young children? Is the car ever parked anywhere unlocked?
[/b]
I do have young ones running around here, I run a licensed daycare out of my home, yet....for them to enter the car and unlock the fuel door...is a bit far-fetched. Most times, the car is locked, for the reason that I don't want to have the battery die on me if I do not close the doors properly, because we all know that the car won't lock if something is not closed right.
You know, once I was told that there might be a blockage....the first thing that came to my mind was...did someone drop a stone into it. The magic words are "might be"...I think they don't know what's going on.

<div class='quotetop'>QUOTE(mrnice @ Aug 14 2007, 11:15 AM) [snapback]495350[/snapback]</div>
Quote:
I experienced something similar with my 2007 Prius. On about the third fill up the pump clicked off after 3 litres. I had half a tank of gas and was only buying because the price had fallen. I tried pressing very lightly and it kept clicking off so I left as I was not in need.

The next time I bought gas at a different station it worked fine so I chalked the experience up to a bad pump. Two days ago at yet another station the same thing happened but this time at around 20 litres. I had two bars left on the display. 20 litres should not have been full in my mind so I slowly pumped to around 30 litres which I thought would still not be full... it was. I have never let the bars go below 2, any ideas of how much gas is left at this point? From my car it seems there was around 15 litres left which is a lot more than I thought.

How does the Prius let you know you really are low on gas?

Please update this topic when you have an answer AOV. I bought my car in the US and brought it to Canada. I can only imagine the dealers here are not going to be all that helpful if there is a problem. I rather have a case I can direct them to if I need to bring my car in.
[/b]
I thought as well that it might be a bad pump, that is why I tried two different ones at the same gas station, I waited for someone to finish pumping their gas and used that one, and then went to another station, and had the same problem.
As I mentioned, they want me to go back (no appt. needed this time), when my tank is about 1/4 empty...and its full to the brim now!
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Old 08-14-2007, 05:52 PM   #9
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I've had a similar experience with my new '07. First time I stopped for gas, the pump would click off repeatedly. Finally I called the attendant, and, after a while, he managed to somehow get it to work properly. He was (a) surprised at how narrow the opening for the pump is and ( said something about pump sensors getting confused by something.
After about 30L the pump clicked off again, and I decided to call it quits. The fuel meter showed the tank to be "full", but the first bar disappeared after about 110 miles or so, which seems to indicate it wasn't fully full

I'll try another gas station when I next fill'er up (in two weeks' time...).

<div class='quotetop'>QUOTE(AOV @ Aug 13 2007, 09:01 AM) [snapback]494649[/snapback]</div>
Quote:
Last week as I started to pump gas into my car, the pump clicked off, just like it does when its full, yet...I just started pumping. I assumed something was wrong with the gas nozzle. I continued pumping, pressing ever so slightly, (took me forever!) until it started bubbling out...oops, I over filled it a bit.
Today, I pulled into another gas station, the same thing happened. I tried another pump, the same thing happened. What is going on? I have been pumping gas since ....they did away with the "full service" stations...and I don't remember how long ago that was.
Anyways...I go to another gas station, where I have been before, and the same thing happens. So, I go inside to talk to the manager. He comes out...the same thing happens to him. He tells me that I might have air or water in the tank. So what do I do about it I asked, he replied....a mechanic might help, he would have to empty it out, or he said...maybe a bottle of some sort of "treatment".
Can someone help me on this?
[/b]
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Old 08-14-2007, 05:53 PM   #10
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I've had a similar experience with my new '07. First time I stopped for gas, the pump would click off repeatedly. Finally I called the attendant, and, after a while, he managed to somehow get it to work properly. He was (a) surprised at how narrow the opening for the pump is and ( said something about pump sensors getting confused by something.
After about 30L the pump clicked off again, and I decided to call it quits. The fuel meter showed the tank to be "full", but the first bar disappeared after about 110 miles or so, which seems to indicate it wasn't fully full

I'll try another gas station when I next fill'er up (in two weeks' time...).

<div class='quotetop'>QUOTE(AOV @ Aug 13 2007, 09:01 AM) [snapback]494649[/snapback]</div>
Quote:
Last week as I started to pump gas into my car, the pump clicked off, just like it does when its full, yet...I just started pumping. I assumed something was wrong with the gas nozzle. I continued pumping, pressing ever so slightly, (took me forever!) until it started bubbling out...oops, I over filled it a bit.
Today, I pulled into another gas station, the same thing happened. I tried another pump, the same thing happened. What is going on? I have been pumping gas since ....they did away with the "full service" stations...and I don't remember how long ago that was.
Anyways...I go to another gas station, where I have been before, and the same thing happens. So, I go inside to talk to the manager. He comes out...the same thing happens to him. He tells me that I might have air or water in the tank. So what do I do about it I asked, he replied....a mechanic might help, he would have to empty it out, or he said...maybe a bottle of some sort of "treatment".
Can someone help me on this?
[/b]
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