Avoid Sherwood Park Toyota, Alberta

[Tideland Prius]

After seeing a rather pleasant experience that my friend had when he purchased a Toyota from Sherwood Park, I was more than happy to go back and give them my business (heck, I even went back to the same salesman) because I thought they were a friendly bunch. For whatever the reason, in the 4 months since, they've changed.

They've low-balled the value of my smart ... twice (They did offer a good trade-in value in June with the promise of an August delivery so now that it's August, how did my smart manage to lose Cdn$4,500 in value with only 1,300km extra?). Not only that, they managed to quote me the incorrect base price (Why is it $1,000 more?) and added extra fees claiming that's what they always charged. (Freight/PDI is $1,420 for the Prius. They separated it and called the Freight for $1,420 and PDI for $600 for a total of $2,020!!!!). I know for a fact that this is false because that was not on my friend's bill of sale. The car that was supposed to come in never did. They didn't tell me if they switched with another dealer or not when I asked.


Needless to say, I am truly disappointed at their attitude and their willing to play their usual dealership games. If it's happening at the floor level, how much more do I have to endure at the finance end? (My friend was basically forced onto an extended warranty).

[Flying White Dutchman]

economics

car sales are even wurst then a few months before so there trying to get some more money out of it to stay in bisnus=

[LoraJ]

That's horrible. I think someone here said they told their dealer if you want me to give you a high rating, then no BS. When I bought my Corolla in 2002 I was also "forced" into the extended warranty. But the fact is, you do not have to buy it to get locked into a rate. If they try and pull that with you, tell them you know it is not true and if they try and force it on you, you will report them to the BBB or whatever you guys have in Canada.

I'd also work on getting that price you were double charged for knocked off, Can you bring in your friends invoice?

With one of the cars I bought, the dealership was charging everyone extra DMV fees. They got slapped with a class action lawsuit.

[Tideland Prius]

Originally Posted by Flying White Dutchman

economics

car sales are even wurst then a few months before so there trying to get some more money out of it to stay in bisnus=

It's ridiculous.. and you know my situation so that's an even greater shock.

Originally Posted by LoraJ

That's horrible. I think someone here said they told their dealer if you want me to give you a high rating, then no BS. When I bought my Corolla in 2002 I was also "forced" into the extended warranty. But the fact is, you do not have to buy it to get locked into a rate. If they try and pull that with you, tell them you know it is not true and if they try and force it on you, you will report them to the BBB or whatever you guys have in Canada.

I'd also work on getting that price you were double charged for knocked off, Can you bring in your friends invoice?

With one of the cars I bought, the dealership was charging everyone extra DMV fees. They got slapped with a class action lawsuit.

Yeah... I remember him doing the usual "give me a high rating when Toyota sends in the survey" crap.

[32kcolors]

Why not go with the same dealer you bought your 2005 from?

[Tideland Prius]

Originally Posted by 32kcolors

Why not go with the same dealer you bought your 2005 from?

I'm in a different province.

[blueumbrella]

I know your pain. It really leaves a bad taste in your mouth to get screwed over by someone you trusted.

[hyo silver]

I'm sorry to hear this, Tideland. I know you to be an honest and reasonable person, so I'd accept your story over the dealer's any day. I really don't understand how some dealers think they can get ahead by ripping people off - it only hurts them in the long run. And those surveys are bogus - mine was already filled in for me.

Edit: If there's any way buying your car here works for you, I'm sure we could come to some arrangement for delivery.

[Tideland Prius]

Originally Posted by blueumbrella

I know your pain. It really leaves a bad taste in your mouth to get screwed over by someone you trusted.

That and time wasted

Originally Posted by hyo silver

I'm sorry to hear this, Tideland. I know you to be an honest and reasonable person, so I'd accept your story over the dealer's any day. I really don't understand how some dealers think they can get ahead by ripping people off - it only hurts them in the long run. And those surveys are bogus - mine was already filled in for me.

Edit: If there's any way buying your car here works for you, I'm sure we could come to some arrangement for delivery.

haha.... hey if you feel like hosting a meet somewhere, I'm up for it. We have two new owners (Radon and moner). I don't know where Frank went and Dave drops in but doesn't post. (not Olympia Dave)