"New Owners In-Services by dealer"

berkley · 04-06-2008, 03:43 PM

Hey!

I just went to a "New Owners In-Service". it is held at the local dealership the first Wednesday of every month. Besides the free food, helpful DVD of Nav/Phone system, free oil/filter change coupons, and other discounts; the big deal for me was spending 1.5 hours with the top technician, asking questions, and looking at a new Prius on the lift........don't miss this opportunity.......I've had mine since '05 and just got an '07, still learned alot!!!

Bill Merchant · 04-06-2008, 07:50 PM

Congratulations on your new Prius, berkley! Glad to see yet another two-Prius household.

hobbit · 04-06-2008, 09:11 PM

Where's this, and does it have any official tie to Toyota such
that I could convince the locals around my area to do something
similar?
.
_H*

Jiipa · 04-06-2008, 10:12 PM

We have that here on Oahu. All the dealerships on Oahu are owned by Servco Pacific and they put on a monthly meet and greet for all new Toyota owners, except hybrids. New hybrid owners (Prius, TCH, & HiHy) get one of their own about every two or three months. Not sure if the dealers on the other islands do this.

They had representatives from customer service, parts, and quite a few from the service department there. Very informative, catered food and drinks (no alcohol) small gifts (key chains, pens, tire pressure gauges, etc) for everyone and door prizes.

Very informative for the owners, especially the question and answer session and good public relations for the company. A happy customer is a repeat customer.

Bill Merchant · 04-07-2008, 01:03 AM

Hobbit, I think it must be a locally sponsored thing. I've been to three different "Dealer Orientation" sessions at three different dealers in the Portland area. The coolest one was where they popped a Camry steering wheel airbag to show how fast they deploy. At a different dealer I learned that the oil dipstick on Toyotas is a round loop, like an O for Oil, while the automatic transmission dipstick is a T bar.

The primary purpose seems to be introduce you to the service and parts departments and make you feel like bringing your car there for service. They weren't in-depth sessions. And, of course, the actual quality of service doesn't necessarily correlate to the affability of dealer management.

ny biker · 04-07-2008, 11:20 AM

I went to one last year at the dealership that sold me my car. Mostly they're selling their service department. But it was very helpful to spend time with the tech asking specific questions about the car (about half of the people there were Prius owners).

Danny Hamilton · 05-23-2008, 03:37 PM

Spam Reported.

Edit: Spam gone

JimboK · 07-16-2008, 02:27 PM

[Deleted -- spam report, fixed by mods.]

[H]ackerK · 09-18-2008, 10:38 PM

Yeah, now that reminds me... I have not hear from the dealership since I got my car, not even a courtesy call! Gosh. Saturn (GM) is a much better car company in term of service so far. Not only they call me and ask me how's the car, they also have a "new car clinic" like "New Owners In-Service"....

So far, Toyota service is way below my expectation

04-06-2008, 03:43 PM	#1
berkley Member Join Date: Aug 2005 Posts: 55 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	"New Owners In-Services by dealer" Hey! I just went to a "New Owners In-Service". it is held at the local dealership the first Wednesday of every month. Besides the free food, helpful DVD of Nav/Phone system, free oil/filter change coupons, and other discounts; the big deal for me was spending 1.5 hours with the top technician, asking questions, and looking at a new Prius on the lift........don't miss this opportunity.......I've had mine since '05 and just got an '07, still learned alot!!!

04-06-2008, 07:50 PM	#2
Bill Merchant absit invidia Join Date: May 2005 Location: USA \| Oregon \| Portland area \| 97004 \| Posts: 3,949 My Car: 2007 Prius Package: #5 Nominated 6 Times in 1 Post TOTM Awards: 1 Friends: 49	Re: "New Owners In-Services by dealer" Congratulations on your new Prius, berkley! Glad to see yet another two-Prius household.

04-06-2008, 09:11 PM	#3
hobbit Senior Member Join Date: Mar 2005 Location: Bahstahn Posts: 2,883 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: "New Owners In-Services by dealer" Where's this, and does it have any official tie to Toyota such that I could convince the locals around my area to do something similar? . _H*

04-06-2008, 10:12 PM	#4
Jiipa MGySgt USMC (Ret) Join Date: Feb 2008 Location: Oahu, Hawaii Posts: 298 My Car: 2008 Prius Package: #2 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: "New Owners In-Services by dealer" We have that here on Oahu. All the dealerships on Oahu are owned by Servco Pacific and they put on a monthly meet and greet for all new Toyota owners, except hybrids. New hybrid owners (Prius, TCH, & HiHy) get one of their own about every two or three months. Not sure if the dealers on the other islands do this. They had representatives from customer service, parts, and quite a few from the service department there. Very informative, catered food and drinks (no alcohol) small gifts (key chains, pens, tire pressure gauges, etc) for everyone and door prizes. Very informative for the owners, especially the question and answer session and good public relations for the company. A happy customer is a repeat customer.

04-07-2008, 01:03 AM	#5
Bill Merchant absit invidia Join Date: May 2005 Location: USA \| Oregon \| Portland area \| 97004 \| Posts: 3,949 My Car: 2007 Prius Package: #5 Nominated 6 Times in 1 Post TOTM Awards: 1 Friends: 49	Re: "New Owners In-Services by dealer" Hobbit, I think it must be a locally sponsored thing. I've been to three different "Dealer Orientation" sessions at three different dealers in the Portland area. The coolest one was where they popped a Camry steering wheel airbag to show how fast they deploy. At a different dealer I learned that the oil dipstick on Toyotas is a round loop, like an O for Oil, while the automatic transmission dipstick is a T bar. The primary purpose seems to be introduce you to the service and parts departments and make you feel like bringing your car there for service. They weren't in-depth sessions. And, of course, the actual quality of service doesn't necessarily correlate to the affability of dealer management. __________________ Bill Bill.Merchant@PortlandHSD.info 2007 NL 5 Silver Wraith 2005 BC 6 Silver Cloud Portland Area HSD Meetup Group: PortlandHSD.info Become carbon neutral: Carbonfund.org or TerraPass.com

04-07-2008, 11:20 AM	#6
ny biker Senior Member Join Date: May 2007 Location: Arlington, VA Posts: 416 My Car: 2007 Prius Package: #4 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: "New Owners In-Services by dealer" I went to one last year at the dealership that sold me my car. Mostly they're selling their service department. But it was very helpful to spend time with the tech asking specific questions about the car (about half of the people there were Prius owners).

05-23-2008, 03:37 PM	#7
Danny Hamilton M0D3RAT0R Join Date: Apr 2007 Location: Greater Chicagoland Area Posts: 747 My Car: 2007 Prius Package: #6 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: "New Owners In-Services by dealer" Spam Reported. Edit: Spam gone Last edited by Danny Hamilton; 05-25-2008 at 12:50 PM.

07-16-2008, 02:27 PM	#8
JimboK One owner, low mileage Join Date: May 2006 Location: Chesterfield, VA Posts: 1,945 My Car: 2005 Prius Package: #2 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 2	Re: good friend [Deleted -- spam report, fixed by mods.] Last edited by JimboK; 07-16-2008 at 07:51 PM.

09-18-2008, 10:38 PM	#9
[H]ackerK Geek Join Date: Jul 2008 Posts: 78 My Car: 2008 Prius Package: N/A Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: "New Owners In-Services by dealer" Yeah, now that reminds me... I have not hear from the dealership since I got my car, not even a courtesy call! Gosh. Saturn (GM) is a much better car company in term of service so far. Not only they call me and ask me how's the car, they also have a "new car clinic" like "New Owners In-Service".... So far, Toyota service is way below my expectation