NO SAMSUNG phones work with Toyotas!!!

[kellsworthington]

I have a Samsung D307, and it has not worked with my car properly since I had it. After speaking with numerous Samsung representatives, they told me that NO samsung phones work with the chipset that Toyota/Lexus uses.

Whats worse, is I had my phone for over 30 days and they wont let me exchange it. I tried to tell them the phone was faulty, they said the phone wasn't faulty if it doesn't work with the car. I said it drops the calls and it is not the car's fault - who's fault is it then?

Cingular/ Samsung is now on my bad side. Any ideas about this?

[OUscarb]

Originally posted by kellsworthington@Feb 27 2006, 05:09 PM
I have a Samsung D307, and it has not worked with my car properly since I had it.  After speaking with numerous Samsung representatives, they told me that NO samsung phones work with the chipset that Toyota/Lexus uses. 

Whats worse, is I had my phone for over 30 days and they wont let me exchange it.  I tried to tell them the phone was faulty, they said the phone wasn't faulty if it doesn't work with the car.  I said it drops the calls and it is not the car's fault - who's fault is it then?

Cingular/ Samsung is now on my bad side.  Any ideas about this?

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I've had several Samsung Phones, Tvs & Computer Monitors. I vow to this day to NEVER buy or use another Samsung product. They just never seem to work right and are quite inferior to others.
That being said, if you have insurance on your Cingular phone, call them and tell them you dropped it in the lake. Send something else. If not call and keep asking for the next person up, if it is that new, they will eventually swap before they loose a customer. They will make you pay shipping etc, but they will swap.

Worst case, tell Cingular you want them to note on your account that you are still eligible for a phone upgrade, and that you have already paid the $18 upgrade fee. Tell them you’re going to get a phone on your own. They will if you are persistent enough. Tell them you will send them your Samsung after the upgrade. Then go to Wal-mart and buy you a Razor for $63. It will ring up like a new contract, and WM will call Cingular and verify you are eligible for the upgrade. That's why it has to be noted on your account. Wal-mart already applies the rebates, so you don't have to mess with that. I bought 2 Razors for $126.00 plus tax. 2 yr commitment.

Hope it works out.

[kellsworthington]

Thanks for the tip. I LOVE the qwerty feature on the phone, but I paid a few extra thousand dollars for the bluetooth in the Prius, and I'll be damned if my phone does not work with it.

Also, can you clarify on the first part? If I use the insurance, they'll just send me the same phone correct?

[OUscarb]

Originally posted by kellsworthington@Feb 27 2006, 05:53 PM
Thanks for the tip.  I LOVE the qwerty feature on the phone, but I paid a few extra thousand dollars for the bluetooth in the Prius, and I'll be damned if my phone does not work with it.

Also, can you clarify on the first part?  If I use the insurance, they'll just send me the same phone correct?

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Usually they will send you the guts of the phone, and you use your faceplate and battery and back plate. Then you send them your bad guts. This is on the exchange program. That's why I say. Tell them the entire phone is gone, and you want another brand phone that is the same price. If they say no, the tell them option 3. They would love to note on your account, and YOU go get a phone. Then you’re into a new phone that works, and your phone plan/insurance will all carry over to the new phone.

[tideland_raj]

Originally posted by kellsworthington@Feb 27 2006, 06:09 PM
I have a Samsung D307, and it has not worked with my car properly since I had it.  After speaking with numerous Samsung representatives, they told me that NO samsung phones work with the chipset that Toyota/Lexus uses. 

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Kells,
FWIW, I have owned absolutely (2) samsung consumer products in my lifetime, and I actively avoid anything having to do with samsung if at all possible.

First of all, the one I did have was so incredibly badly designed (it was a flip phone that for some god-awful reason, would allow dailing/accpting calls while flipped shut!?!? ... no speaker. also it's "lock" feature could be unlocked when the phone was flipped shut)

Secondly, they aren't supported by iSync on my mac, and do not support synchronization on the mac in any way (perhaps this is Apple's issue, but still... wtf?)

Thirdly, they seemed to be in the "cheap" market, but are still "glitzy".. exactly the kind of phone I DONT want. I can stand the old Nokia, "cheap, ugly, but works great" but that's hardly possible when it's both "cheap" and "feature-filled" esp. when those features are crap I don't want or need, and will likely cause the phone to freeze or me to pay bucks for a mispressed button.

Nowadays I have a Treo 650, and tho it took a while to get working with the Prius, does wonders. This is a good high-end phone, tho I would have preferred a more simple (Sony T610 type) phone, only Nokia makes stable ones (aside from this palm phone, apparently).

The phone industry in the US is an absolute nightmare of providers/protocols/models/features, and they're all bundled and tightly integrated in the worst of ways. I pray for someone like Apple to come along and break the market... but given their lack of involvement, it may be the case that the current quagmire is unsolveable except by government regulation, or the providers getting smacked down by their customers.

[michalopoulosgk]

I have a Samsung i730 (Verizon) and had no trouble pairing it with both Prius (2005) and Lexus (400h). I never transferred the phone book but had no trouble making phone calls (made many today) through my car using the 18 assigned numbers (they cover about 99% of my phone calls anyway). If I want to use another number I just dial it through the phone and the car bluetooth connection picks up. I just followed the instructions in the car manual, did not have any problems.

[OUscarb]

Originally posted by michalopoulosgk@Feb 27 2006, 06:42 PM
I have a Samsung i730 (Verizon) and had no trouble pairing it with both Prius (2005) and Lexus (400h).

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Not saying there arn't some decent Samsung products, but if I'm going to sign a 2 year phone agreement, I don't want to be stuck with a Samsung.

[kellsworthington]

Originally posted by tideland_raj@Feb 27 2006, 07:25 PM
Kells,
FWIW, I have owned absolutely (2) samsung consumer products in my lifetime, and I actively avoid anything having to do with samsung if at all possible.

First of all, the one I did have was so incredibly badly designed (it was a flip phone that for some god-awful reason, would allow dailing/accpting calls while flipped shut!?!? ... no speaker. also it's "lock" feature could be unlocked when the phone was flipped shut)

Secondly, they aren't supported by iSync on my mac, and do not support synchronization on the mac in any way (perhaps this is Apple's issue, but still... wtf?)

Thirdly, they seemed to be in the "cheap" market, but are still "glitzy".. exactly the kind of phone I DONT want. I can stand the old Nokia, "cheap, ugly, but works great" but that's hardly possible when it's both "cheap" and "feature-filled" esp. when those features are crap I don't want or need, and will likely cause the phone to freeze or me to pay bucks for a mispressed button.

Nowadays I have a Treo 650, and tho it took a while to get working with the Prius, does wonders. This is a good high-end phone, tho I would have preferred a more simple (Sony T610 type) phone, only Nokia makes stable ones (aside from this palm phone, apparently).

The phone industry in the US is an absolute nightmare of providers/protocols/models/features, and they're all bundled and tightly integrated in the worst of ways.  I pray for someone like Apple to come along and break the market... but given their lack of involvement, it may be the case that the current quagmire is unsolveable except by government regulation, or the providers getting smacked down by their customers.

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I found a few glitches with this phone here and there, but none is as big as the bluetooth issue. I still have my old T637... so in theory I can take out the SIM card every time I want to use the bluetooth feature, but who wants to do that? I will officially never, EVER support any Samsung product again. Furthermore, I actually hope every Samsung developer gets the bird flu.

[jsf]

Originally posted by michalopoulosgk@Feb 27 2006, 03:42 PM
I have a Samsung i730 (Verizon) and had no trouble pairing it with both Prius (2005) and Lexus (400h). I never transferred the phone book but had no trouble making phone calls  (made many today) through my car using the 18 assigned numbers (they cover about 99% of my phone calls anyway). If I want to use another number I just dial it through the phone and the car bluetooth connection picks up. I just followed the instructions in the car manual, did not have any problems.

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I also have a Samsung i730 and also had no trouble pairing with Prius 2005 and 2006. I also have never transferred phone book entries, but other than that, everything works well.

I am very fussy, currently have 3 cell phone accounts, and I think the i730 is an excellent product.

[infohwyguy]

I also have a Samsung D307 (Cingular). Don't give up trying to pair it with your Prius bluetooth. You should be able to get it to work. It failed a few times when I first tried to set it up, but got it working after a few tries. Now it works pretty reliably. Sometimes I've noticed the D307 LCD display light (on the outside) stays on constantly after using the phone in the car. The only way I've found to turn the light off is to recycle power on the phone.

Rick S.