Antenna Repair

mwardinsurance · 01-16-2006, 10:15 PM

I LOVE TOYOTA. I take my car to the dealer thinking my extended warranty that I purchased from Toyota would repair my antenna that came detached from the base (the metal piece that the antenna screws into detached from the plastic). Toyota wants to charge me $500 to repair by taking the wire and reattaching it to the metal piece. Does anyone have any idea on how to get the wire from inside the black part which is attached from the car? That is what I need the most help with. Thanks, and don't by the extended warranty, they don't honor a damn thing on it.

galaxee · 01-16-2006, 10:24 PM

oh, the base is a huge pain. why won't they cover it under extended warranty? which level of warranty did you buy? are you sure it's a toyota warranty and not just some outsourced warranty company used by the dealer?

mwardinsurance · 01-16-2006, 10:36 PM

Quote:

Originally posted by galaxee@Jan 16 2006, 10:24 PM
oh, the base is a huge pain. why won't they cover it under extended warranty? which level of warranty did you buy? are you sure it's a toyota warranty and not just some outsourced warranty company used by the dealer?

[snapback]191575[/snapback]

It is Toyota's platinum package from 2004. Dont' know why it isn't covered. My thought is they got my money and they don't care at this point. I usually never by the warranties, did this time, and at this point am $1200 down.

galaxee · 01-16-2006, 10:44 PM

did you press them for a reason why it's not covered? if you just accept it and pay for it, you're letting them take advantage of you. demand a reason why it's not covered.

seasalsa · 01-16-2006, 10:50 PM

Take it to another dealer, unless it is apparent that you knocked it off on a garage door or car wash there shouldn't be any problem.

agile pagile · 01-17-2006, 12:06 PM

How did it happen and what did you tell the dealer? Call Toyota Customer Care if you are not satisified with what the dealer says.

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01-16-2006, 10:15 PM	#1
mwardinsurance Join Date: Jan 2006 Posts: 2 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	I LOVE TOYOTA. I take my car to the dealer thinking my extended warranty that I purchased from Toyota would repair my antenna that came detached from the base (the metal piece that the antenna screws into detached from the plastic). Toyota wants to charge me $500 to repair by taking the wire and reattaching it to the metal piece. Does anyone have any idea on how to get the wire from inside the black part which is attached from the car? That is what I need the most help with. Thanks, and don't by the extended warranty, they don't honor a damn thing on it.

01-16-2006, 10:24 PM	#2
galaxee resident lab rat Join Date: Mar 2005 Location: boilermaker territory Posts: 9,675 My Car: 2005 Prius Model: N/A Package: #5 Thanks: 0 Thanked 94 Times in 37 Posts Friends: 26	oh, the base is a huge pain. why won't they cover it under extended warranty? which level of warranty did you buy? are you sure it's a toyota warranty and not just some outsourced warranty company used by the dealer?

01-16-2006, 10:44 PM	#4
galaxee resident lab rat Join Date: Mar 2005 Location: boilermaker territory Posts: 9,675 My Car: 2005 Prius Model: N/A Package: #5 Thanks: 0 Thanked 94 Times in 37 Posts Friends: 26	did you press them for a reason why it's not covered? if you just accept it and pay for it, you're letting them take advantage of you. demand a reason why it's not covered.

01-16-2006, 10:50 PM	#5
seasalsa Senior Member Join Date: Feb 2004 Location: Kent, WA Posts: 1,202 My Car: 2004 Prius Model: Package: #2 Thanks: 0 Thanked 1 Time in 1 Post Friends: 0	Take it to another dealer, unless it is apparent that you knocked it off on a garage door or car wash there shouldn't be any problem.

01-17-2006, 12:06 PM	#6
agile pagile Member Join Date: Feb 2005 Location: Benicia, Ca Posts: 46 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	How did it happen and what did you tell the dealer? Call Toyota Customer Care if you are not satisified with what the dealer says.