Where is the DVD for the Nav System

karat · 10-03-2006, 11:12 PM

About two weeks ago, my nav system crashed (I input a destination at a stop light and hit the button an instant before accelerating), but it came back after I turned off the car and turned it back on again.

Tonight it went out again, but it failed to restart after being off for 3 hours. It says to check the DVD.

Where is the DVD? Is it in a format that can be read by my laptap? What else can I do to check things?

brandon · 10-03-2006, 11:55 PM

The DVD deck is located underneath the driver's seat. Don't know what it would do in a computer system; probably nothing. Have the dealer check it out if you want.

Bill Merchant · 10-04-2006, 12:41 AM

Hi karat, welcome to PriusChat. As brandon said, the Nav system is under the driver's seat. Slide the seat all the way forward and go in from the back seat. There's a cover to remove and a button to push to eject the DVD.

You can read some of the data files off the DVD, but they are mostly gibberish, being in a proprietary format for the Nav computer. This is a new car, right, so just have the dealer fix it.

orionll · 10-04-2006, 02:31 AM

Yeah what the last 2 people said, under the driver seat. And I'm not sure how you can check it. You might want to take the DVD and or the car to the nearest TOYOTA dealer to ask for help.

karat · 10-04-2006, 12:13 PM

I just want to try the obvious stuff myself, like ejecting and reinserting the DVD.

Also, if my laptop can detect the files on the DVD, then that means the DVD isn't completely unreadable. I suppose only a portion might be unreadable, in which case, copying all the files would check for that. However, if the file system is in a proprietary format, then I might not be able to read the DVD at all. I just want to figure out if putting the DVD in my laptop will be able to determine if the DVD is readable.

Tom_06 · 10-04-2006, 12:40 PM

<div class='quotetop'>QUOTE(Bill Merchant @ Oct 4 2006, 12:41 AM) [snapback]327714[/snapback]</div>

Quote:

Hi karat, welcome to PriusChat. As brandon said, the Nav system is under the driver's seat. Slide the seat all the way forward and go in from the back seat. There's a cover to remove and a button to push to eject the DVD.

You can read some of the data files off the DVD, but they are mostly gibberish, being in a proprietary format for the Nav computer. This is a new car, right, so just have the dealer fix it.
[/b]

To add a little to Bill's info: on my 2006, after you take the cover off, you push the button and slide the button to the left. This opens the slot where the DVD will eject. The car has to be in ignition on or ready to then eject the DVD (hold the button down). When you reinsert the DVD, push it into the slot, then push the botton and move it to the right after the DVD disappears into the unit. Then put the outer cover back on.

- Tom

Bill Merchant · 10-04-2006, 05:32 PM

If the DVD worked once, i.e., you used the Nav system and saw a map, it is really doubtful there is anythig wrong with the DVD itself. It's in an enclosed, protected drive, so it can't get scratched, making data reads difficult. It's much more likely that a plug someplace is loose. Or that the MFD is in early failure. When you're down there playing with the eject button (sorry I forgot to mention that the car had to be powered) you might try wiggling and pushing on all the connectors you can find to make sure they are tight. Of course, the other end, on the backside of the MFD, could be the problem location too.

The data files on the DVD are readable as text files, just like you can "read" a jpeg image as a text file. The proprietary part is how GPS data is related to map images is related to POI, and so forth.

Take it to the dealer...

Tom_06 · 10-04-2006, 05:40 PM

<div class='quotetop'>QUOTE(Bill Merchant @ Oct 4 2006, 05:32 PM) [snapback]328109[/snapback]</div>

Quote:

<snip> ... Take it to the dealer...
[/b]

Oops, I didn't read the original post. Bill's right. My 2006 did the same thing at 3 months old. In my case, I couldn't eject the DVD, the dealer couldn't eject the DVD, and they ended up replacing the whole NAV unit under the seat along with a new DVD. Took two weeks for them to get the parts - one week for the NAV and another week because they didn't order the DVD (duh! they aready knew they couldn't eject it).

Oddly enough, mine would die with the "can't read DVD" message only when the weather was warm to hot. This was in early spring. On a cold morning, the NAV would work until things warmed up. Still wouldn't eject the DVD though.

- Tom

Inthewind · 10-05-2006, 08:49 AM

My .02$: I'd take it to the dealer. Why mess with something that is still the responsibility of Toyota to keep working?

DanMan32 · 10-05-2006, 09:16 AM

Well, the DVD is a user replaceable item, and it would be silly to have to bother the dealer if all the problem is is a dusty DVD. When I upgraded the DVD via the recall, I was able to work with the service rep to remove/install the DVDs myself, and physically exchange DVDs with him, rather than waste time logging a service call, wait for a tech to become available, have them swap out the DVD (and possibly waste time figuring it all out), then logging the car out and getting it back to me, which would have been a minimum of 1/2 hour. So I do understand an owner checking things out themselves first. But most likely it is a problem with the NAV ECU, which would be a situation to bring up with the dealer.
I doubt it would be the MFD, if no other systems are having problems.

10-04-2006, 05:32 PM	#7
Bill Merchant absit invidia Join Date: May 2005 Location: USA \| Oregon \| Portland area \| 97004 \| Posts: 4,100 My Car: 2007 Prius Model: Package: #5 Thanks: 18 Thanked 10 Times in 8 Posts Friends: 60	If the DVD worked once, i.e., you used the Nav system and saw a map, it is really doubtful there is anythig wrong with the DVD itself. It's in an enclosed, protected drive, so it can't get scratched, making data reads difficult. It's much more likely that a plug someplace is loose. Or that the MFD is in early failure. When you're down there playing with the eject button (sorry I forgot to mention that the car had to be powered) you might try wiggling and pushing on all the connectors you can find to make sure they are tight. Of course, the other end, on the backside of the MFD, could be the problem location too. The data files on the DVD are readable as text files, just like you can "read" a jpeg image as a text file. The proprietary part is how GPS data is related to map images is related to POI, and so forth. Take it to the dealer... __________________ Bill Bill.Merchant@PortlandHSD.info 2007 NL 5 Silver Wraith • 2005 BC 6 Silver Cloud Portland Area HSD Meetup Group: PortlandHSD.info Become carbon neutral: Carbonfund.org or TerraPass.com > < Follow me on

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10-03-2006, 11:12 PM	#1
karat Join Date: Sep 2006 Posts: 12 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	About two weeks ago, my nav system crashed (I input a destination at a stop light and hit the button an instant before accelerating), but it came back after I turned off the car and turned it back on again. Tonight it went out again, but it failed to restart after being off for 3 hours. It says to check the DVD. Where is the DVD? Is it in a format that can be read by my laptap? What else can I do to check things?

10-03-2006, 11:55 PM	#2
brandon Senior Member Join Date: Oct 2004 Location: Manhattan, KS Posts: 770 My Car: 2005 Prius Model: Package: #6 Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	The DVD deck is located underneath the driver's seat. Don't know what it would do in a computer system; probably nothing. Have the dealer check it out if you want.

10-04-2006, 12:41 AM	#3
Bill Merchant absit invidia Join Date: May 2005 Location: USA \| Oregon \| Portland area \| 97004 \| Posts: 4,100 My Car: 2007 Prius Model: Package: #5 Thanks: 18 Thanked 10 Times in 8 Posts Friends: 60	Hi karat, welcome to PriusChat. As brandon said, the Nav system is under the driver's seat. Slide the seat all the way forward and go in from the back seat. There's a cover to remove and a button to push to eject the DVD. You can read some of the data files off the DVD, but they are mostly gibberish, being in a proprietary format for the Nav computer. This is a new car, right, so just have the dealer fix it.

10-04-2006, 02:31 AM	#4
orionll Senior Member Join Date: Aug 2006 Location: San Francisco Bay Area Posts: 1,116 My Car: 2006 Prius Model: Package: #7 Thanks: 10 Thanked 0 Times in 0 Posts Friends: 12	Yeah what the last 2 people said, under the driver seat. And I'm not sure how you can check it. You might want to take the DVD and or the car to the nearest TOYOTA dealer to ask for help.

10-04-2006, 12:13 PM	#5
karat Join Date: Sep 2006 Posts: 12 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	I just want to try the obvious stuff myself, like ejecting and reinserting the DVD. Also, if my laptop can detect the files on the DVD, then that means the DVD isn't completely unreadable. I suppose only a portion might be unreadable, in which case, copying all the files would check for that. However, if the file system is in a proprietary format, then I might not be able to read the DVD at all. I just want to figure out if putting the DVD in my laptop will be able to determine if the DVD is readable.

10-05-2006, 08:49 AM	#9
Inthewind Join Date: Sep 2006 Posts: 141 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	My .02$: I'd take it to the dealer. Why mess with something that is still the responsibility of Toyota to keep working?

10-05-2006, 09:16 AM	#10
DanMan32 Join Date: Aug 2004 Location: Tampa Bay, FL Posts: 3,775 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Well, the DVD is a user replaceable item, and it would be silly to have to bother the dealer if all the problem is is a dusty DVD. When I upgraded the DVD via the recall, I was able to work with the service rep to remove/install the DVDs myself, and physically exchange DVDs with him, rather than waste time logging a service call, wait for a tech to become available, have them swap out the DVD (and possibly waste time figuring it all out), then logging the car out and getting it back to me, which would have been a minimum of 1/2 hour. So I do understand an owner checking things out themselves first. But most likely it is a problem with the NAV ECU, which would be a situation to bring up with the dealer. I doubt it would be the MFD, if no other systems are having problems.