Grrrrr, dealer put Toyota Oil in my synthetic Oil Prius

[Wildkow]

Ok the dealer put Toyota (petroleum based) oil in my Synthetically Oiled Prius should I worry? The dealer has offered the next service free and/or will take the petro based oil out and replace it with synthetic. I have used Mobile1 5-30 since I had 4000 or 5000 miles on my Prius and now they put Toyota oil in . Plus everytime they have slightly overfilled and this time they get it right on the button. What's up with that?!? LOL! I even told them to only put 3 quarts in this time so that I could top it off and not overfill.

Thanks for your opinions.

Wildkow

[JimN]

<div class='quotetop'>QUOTE(Wildkow @ Feb 23 2007, 08:51 PM) [snapback]395581[/snapback]</div>

Ok the dealer put Toyota (petroleum based) oil in my Synthetically Oiled Prius should I worry? The dealer has offered the next service free and/or will take the petro based oil out and replace it with synthetic. I have used Mobile1 5-30 since I had 4000 or 5000 miles on my Prius and now they put Toyota oil in . Plus everytime they have slightly overfilled and this time they get it right on the button. What's up with that?!? LOL! I even told them to only put 3 quarts in this time so that I could top it off and not overfill.

Thanks for your opinions.

Wildkow
[/b]

Take the free service. IMO no harm done unless they charged you for something you didn't receive. At least the tech can count to 3. :P Have you considered going somewhere else?

[aaf709]

One dealer I went to I told them to put in 3.5 quarts of my oil. They did that and topped it off with their oil. I complained and got them to remove the oil and filter and replace it with the oil I wanted for free.

[mrbogie]

It would be handy if there was a sticker, or something, you could place on the engine block to remind a dealer you want Mobil One, or any other oil that you were using. <_<

[cireecnop1]

<div class='quotetop'>QUOTE(Wildkow @ Feb 23 2007, 06:51 PM) [snapback]395581[/snapback]</div>

Ok the dealer put Toyota (petroleum based) oil in my Synthetically Oiled Prius should I worry? The dealer has offered the next service free and/or will take the petro based oil out and replace it with synthetic. I have used Mobile1 5-30 since I had 4000 or 5000 miles on my Prius and now they put Toyota oil in . Plus everytime they have slightly overfilled and this time they get it right on the button. What's up with that?!? LOL! I even told them to only put 3 quarts in this time so that I could top it off and not overfill.

Thanks for your opinions.

Wildkow
[/b]

I would have them replace the oil with synthetic as soon as possible, petrolium and sythetic oil do not mix! they are two entirely different oils. at least they offered to fix it for free.

[efusco]

My dealer once gave me a complimentary oil change 1 week after I'd had a regularly scheduled change to my mobil 1...of course they used mineral oil.

I kind of went through a similar dilemna...but ultimately decided there was no risk of harm to the car and it would be wasteful/anti-environmental of me to make them dump and replace what was in there since they'd already wasted 4 quarts of synthetic.

Let it go, take the next one free and don't sweat it.

[V8Cobrakid]

Next time you take it in, put a sign on the driver's side dashboard reading; Synthetic Only. If they don't get it, file a complaint about whomever did the oil change.. try again... sooner or later they will get an intelligent mechanic.

[efusco]

<div class='quotetop'>QUOTE(V8Cobrakid @ Feb 23 2007, 11:18 PM) [snapback]395671[/snapback]</div>

Next time you take it in, put a sign on the driver's side dashboard reading; Synthetic Only. If they don't get it, file a complaint about whomever did the oil change.. try again... sooner or later they will get an intelligent mechanic. [/b]

Mobil will send you some stickers, for free, that say "Use only Mobil 1 synthetic" that you can put on the air filter box near the oil pour spout. Can't recall the thread/phone number, but I have one...didn't when I had my problem, but do now. Not sure if they pay attention or not, but I bring my own oil and have not had an issue when I do that.

*edit: Here's the thread:
http://priuschat.com/index.php?showtopic=15724

[Wildkow]

Okay I did some internet research and while they did not say that mixing the two was harmful they did not advise it. So as efusco said it's wasteful and enviromentally unsound so it stays in the car for nomore than 5000 miles and then its outta there or if it gets yuccky looking its out of there or if I start hearing weird sounds or smelling weird smells it's out of there or if anything else related to the oil change gives me the Heebie Jeebies it's out of there.

Wildkow

[SSimon]

<div class='quotetop'>QUOTE(Wildkow @ Feb 23 2007, 09:51 PM) [snapback]395581[/snapback]</div>

Ok the dealer put Toyota (petroleum based) oil in my Synthetically Oiled Prius should I worry? The dealer has offered the next service free and/or will take the petro based oil out and replace it with synthetic. I have used Mobile1 5-30 since I had 4000 or 5000 miles on my Prius and now they put Toyota oil in . Plus everytime they have slightly overfilled and this time they get it right on the button. What's up with that?!? LOL! I even told them to only put 3 quarts in this time so that I could top it off and not overfill.

Thanks for your opinions.

Wildkow
[/b]

I'd say you should be happy they're so honest and just didn't tell you and then charge you for synthetic. At least you know you can trust them.