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This is a discussion on Headlight problem within the Gen II Prius Care, Maintenance and Troubleshooting forums, part of the Gen II (2004-2009) Toyota Prius Forums category; Dealer replaced the driver's side headlight bulb and told me that they had called Toyota and found that Toyota was ...


Headlight problem

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Old 11-29-2008, 10:58 AM   #291
tmw
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Default Re: Headlight problem

Dealer replaced the driver's side headlight bulb and told me that they had called Toyota and found that Toyota was aware of the problem. Dealer hinted to me that I should contact Toyota and ask for a reimbursement of the nearly $400 cost to replace the bulb.
I called Toyota and expressed by disappointment in their lack of quality and the danger created by the defective bulb. Wrote them too.
They agreed to reimburse me.

Suggest others do the same.
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Old 11-29-2008, 01:05 PM   #292
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Default Re: Headlight problem

I had the same issue with my HID and yes I have an '06 pkg.6. There is a lot posted on this and for me the dealer replaced, under warranty, the HID bulb. After over 1 year, the problem has not come back.
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Old 11-29-2008, 01:13 PM   #293
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Default Re: Headlight problem

Another tid bit for the drivers side bulb:
Trick! After popping the fuse cover, you may want to remove the blue and green relays.. it will give your hand more room and thus more power! Steady pressure once it starts moving, when it stops.. wiggle it so it will pop loose.
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Old 11-29-2008, 01:15 PM   #294
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Default Re: Headlight problem

I have joined the headlight club as well. 2006 Prius, 42k miles. Passenger side light going out, can turn it back on, but will go out again. Took it to the dealership, was told "it's not out now, costs $1200 to replace, wait 'til it's a real problem'. I got pulled over for a headlight out a few days later, that's what I call a real problem!

I took it back to the dealership, the woman booking me in said "oh, yeah, we see that problem with the Prius". When I asked what "that problem" is, she said just what you report, intermittent headlight outages. I asked if it would be covered & she said "I'll see what I can do for you". Ultimately, both headlights and both computers were changed at no cost to me. Written on the invoice was "Goodwill for owner loyalty". I think it should have read "we better cover this one 'cause this lady is gonna make a big noise if we don't."

I reported to NHTSA as well, maybe we can all get together & force a recall...
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Old 11-29-2008, 01:41 PM   #295
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Default Re: Headlight problem

Goodwill... aren't they so nice!..... I can just bet you that if Toyota didn't pay for it.. there would be "no" goodwill!

Maybe it would behoove someone to print off all 295 posts on the subject to bring in.
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Old 11-30-2008, 01:22 PM   #296
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Default Re: Headlight problem

Just wanted to join the drivers side "possessed headlight" club. I've been reading this thread for quite some time since a few months ago somebody told me my left front headlight was out, but of course when I went to look myself or show others - tada! Both lights stay on. I have an appointment with a yota dealership this week (not where I purchased it though) and was told I was "lucky" because my car is still under warranty (it will expire later this month when I hit 36,000)

Is there anything I should be telling the dealer specifically? Or should I just assume that he knows what this problem is? He told me they will replace both front headlights which should correct the problem. I've already reported it to the NHTSA and plan to call Toyota as well...It is unbelievable to me that a recall has yet to happen since there are hundreds of us with this problem! Guh!!
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Old 11-30-2008, 08:44 PM   #297
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Default Re: Headlight problem

Add me to the group as well. My wife noticed the driver side was out when we were in traffic the other day. I've got an 06 with 60k on it. It goes out from time to time and I just turn them off and back on and then they're both all set. I've now read through a bunch of threads here seeing that this is a common problem. I've got an oil change coming up and I'll see how well I'm treated when I bring it to their attention.
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Old 11-30-2008, 09:58 PM   #298
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Default Re: Headlight problem

Add me to the list. I have a 2007 and my driver side light is going out intermitently. Turn off and back on and the light works. Of course I have 37,000 miles but I do have the extended waranty.

Dealer said they were unaware of any headlight problem.

Guess I need to call Toyota also.

Greg
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Old 12-02-2008, 10:42 AM   #299
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Default Re: Headlight problem

Adding my 2007 Package 5 to the mix. I've had the problem with both of my headlights. I'm taking my car in to the local dealership tomorrow morning to have them deal with this issue.

I'm definitely relieved to know that I am not the only person with this issue. Thank goodness for these forums!
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Old 12-02-2008, 03:05 PM   #300
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Default Re: Headlight problem

I don't think there are any Toyota dealers that haven't heard of this problem. That's incredible that they would even try to get you to believe that. I'd print out a bunch of the posts and toss them on his desk and tell him that he's heard about it now!

Dave
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