Headlight problem

[DGH]

At 50K on a 2006,I had the one or another light out problem.
Contacted Toyota, they picked up the entire bill for bulb replacement.

Dealer stated prices have dropped to $150 per bulb, down from $300+.
Total bill was $405 with labor, no bumper removal for the installation.

[snead_c]

DGH, was that installation charge for 2 lights ?

[DGH]

Originally Posted by snead_c

DGH, was that installation charge for 2 lights ?

Yes, two bulbs and installation.

[Whiteyprius]

Originally Posted by ekarasko

The problem with intermittent HID headlight operation appears to be common with the Prius, but is also occurring with other models. I own a Sienna with the same problem. The dealer first replaced the HID computer $1,100, then the bulb $400, and now tells me I need a whole new headlight assembly for another $1,100. This is all in three months. The service technician said "If its not working, give it a little hit with your fist." Not easy to do on the highway. The point is that inoperable headlights are a safety issue, police officers can stop you for it, and you cannot pass inspection without operating headlights. Reading the posts on this site, it is clear that there is a manufacturing defect that is contributing to the problem. You must help out by going to the National Highway Safety Administration web site and filing a complaint (www.NHTSA.gov) It will take you about 5 minutes and you will need the VIN number of your vehicle. If enough people who are having this problem complain, Toyota will likely have to issue a recall and pay for the repairs. Up to $2,600 dollars is too much to pay for working headlights. Good luck.


<div class='quotetop'>QUOTE(AlphaTeam @ Jul 5 2007, 09:06 AM) [snapback]473428[/snapback]</div>

I registered my complaint with the NHTSA, using the above link (thanks ekarasko), and would encourage others to do so - As stated elsewhere, this problem could be on Toyota's nickel rather than ours if a recall were issued!

[windstrings]

Originally Posted by DGH

Yes, two bulbs and installation.

Now thats what I'm talkin about!..... now, can they offer a recall????

Because I"m really starting to wonder if there are "any" cars that are over the 60 - 70 K mark that have not shown this problem???
It appears, it Will happen.. just a matter of when.....

HID bulbs should last far over 100K miles.. especially if only driven at night like both of my cars.

Problem is, the only people who will frequent this particular thread are those with the problem.....

[windstrings]

OK... enough of this foo foo.... I made a poll here

[loonyhiker]

Originally Posted by DGH

At 50K on a 2006,I had the one or another light out problem.
Contacted Toyota, they picked up the entire bill for bulb replacement.

Dealer stated prices have dropped to $150 per bulb, down from $300+.
Total bill was $405 with labor, no bumper removal for the installation.

I went to the dealership yesterday about this problem but they said it wasn't there problem. Can you tell me who you contacted at Toyota?

[DGH]

Originally Posted by loonyhiker

I went to the dealership yesterday about this problem but they said it wasn't there problem. Can you tell me who you contacted at Toyota?

Wow a dealer playing dumb, how shocking.
Call Toyota at 1-800-331-4331, and state your problem.
They should step up to the plate on this issue.
Please let us all know what they say.
Also please file a complaint with the NHTSA:IVOQ - File a Complaint

[Fuelishpleasure]

Driver side head light goes out, usually within the first 10 miles, 10 mins of operation with the lamps lit. I have to turn the headlights on/off and the work again. This process could go on several times over my trip to work (50 mi). I have the 2006 Prius with the #8 package and 120K miles. The cost is big ($350 part + 2.5 hrs labor ) to replace the HID lamps on the one side. So far I just keep turning them on/off.

[windstrings]

Originally Posted by Fuelishpleasure

So far I just keep turning them on/off.

LOL!.. that worked for me too until I got pulled over by the cops...
Those HID lights are so bright and having just one one can trick you into thinking they're both on.