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This is a discussion on toyota extra care warrant and pre paid servicing within the Gen II Prius Care, Maintenance and Troubleshooting forums, part of the Gen II (2004-2009) Toyota Prius Forums category; Ok i bought my cat. 4 prius two months ago and paid $2,579.00 for the toyota platinum extra care warranty ...


toyota extra care warrant and pre paid servicing

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Old 10-04-2007, 10:12 AM   #1
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Ok i bought my cat. 4 prius two months ago and paid $2,579.00 for the toyota platinum extra care warranty and an additional $1093.00 for all the premium servicing up front for all servicing. DID I GET RIPPED OFF?
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Old 10-04-2007, 11:15 AM   #2
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<div class='quotetop'>QUOTE(carwashguy @ Oct 4 2007, 10:12 AM) [snapback]521128[/snapback]</div>
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Ok i bought my cat. 4 prius two months ago and paid $2,579.00 for the toyota platinum extra care warranty and an additional $1093.00 for all the premium servicing up front for all servicing. DID I GET RIPPED OFF?
[/b]
Yes, unfortunately. On the warranty you paid around $1600 too much. I don't know about the up front servicing plan.

The Toyota Platinum Extra Care Warranty 7 years / 100,000 miles / 0$ deductible has a current MSRP of $1850 (go to ToyotaFinancial.com to see all the warranty plans -- they call them Vehicle Service Agreements --- and MSRPs), and PriusChat (through WarrantyShack, i.e., Troy at Toyota of Greenfield, Mass.) sells it for $990.

If I were you, I would immediately inquire about canceling the warranty and getting a full or pro rata refund. You should still be able to come out way ahead by canceling your warranty now, getting a refund, and buying it instead from PriusChat.
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Old 10-04-2007, 04:09 PM   #3
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DID I GET RIPPED OFF?
[/b]
Yes. They're both a waste of money. Cancel them if possible. An extended warranty is just an insurance policy which makes a profit for the seller, not for you. Pre-paid maintenance is even worse: it locks you into always going to that same dealer.
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Old 10-04-2007, 05:12 PM   #4
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<div class='quotetop'>QUOTE(richard schumacher @ Oct 4 2007, 01:09 PM) [snapback]521337[/snapback]</div>
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Pre-paid maintenance is even worse: it locks you into always going to that same dealer. [/b]
This is not completely accurate. If he purchased a pre-paid maintenance plan issued by Toyota, the coupons are valid at most Toyota dealers, not just the selling dealer. In any event, the OP overpaid for both plans.
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Old 10-04-2007, 09:49 PM   #5
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Yes, you paid way too much. As stated, you can get the same Platinum Extra Care Extended Warranty for $990.00 and the Prepaid Maintenance Plan for $870 (I think). Go to the top of this page to Prius Accessories. When you click on it, they will give you the option of the Extended Warranty. Some people have had trouble getting into it, so if you have trouble, you can e-mail Troy Dietrich at TDietrich@FactoryDiscountWarranty.com or call him at Toyota of Greenfield, (413) 772-0989. This is a Toyota dealer so this warranty is valid at every Toyota dealer in the country.

If you contact your dealer and tell them you want to cancel your two plans, they will probably give you a prorated rebate which will more than pay for the new plans stated above.
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Old 10-05-2007, 12:13 AM   #6
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Is there a time period for cancellation? I bought August 31st and apparently got ripped off too!
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Old 10-05-2007, 10:40 AM   #7
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Lots of info in this thread. Will tell you how to buy and how to get your money back.
http://priuschat.com/index.php?showtopic=39445
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Old 10-05-2007, 11:03 AM   #8
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<div class='quotetop'>QUOTE(Rgray @ Oct 5 2007, 09:40 AM) [snapback]521724[/snapback]</div>
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Lots of info in this thread. Will tell you how to buy and how to get your money back.
http://priuschat.com/index.php?showtopic=39445
[/b]
Is this some kind of joke? Not funny.
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Old 10-05-2007, 11:07 AM   #9
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<div class='quotetop'>QUOTE(PriuStorm @ Oct 5 2007, 12:13 AM) [snapback]521563[/snapback]</div>
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Is there a time period for cancellation? I bought August 31st and apparently got ripped off too!
[/b]
Don't think there is a time period for cancellation. The only way to tell is call your dealer and find out. They probably will prorate the fees and give you the rest back. Let us know what you find out.
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Old 10-07-2007, 10:59 PM   #10
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<div class='quotetop'>QUOTE(PriuStorm @ Oct 4 2007, 11:13 PM) [snapback]521563[/snapback]</div>
Quote:
Is there a time period for cancellation? I bought August 31st and apparently got ripped off too!
[/b]
You should be able to cancel at any time. If I recall correctly, though, the 100% refund (less a $25 cancellation fee!) is available only during the first 30 days. Just follow the instructions that come with your warranty. I cancelled mine within 30 days, and I received my money back about 10 days later (less the $25). I had to go back to the dealer to get it done, and I sat through the obligatory "Why would you cancel this warranty?" When I said I was ticked off that they charged me so much, the dealer rhetoric toned down, and they quickly and efficiently processed the cancellation. (This applies to the Toyota Platinum "warranty".)
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