5k Mile Maintenance &ECU Recall

[HappyDriver]

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I spent 2 1/2 hours at the dealer this morning to get the ECU programming and 5k mile maintenance and had to leave my car because they said they could not do the programing for the ECU recall because I needed a new computer. When they took me back to the car the screen was on and the battery part was totally white. Does this mean they drained the battery. If so what effect does this have on the life of the battery?

Has anyone had to get a new computer?

I am having severe anxiety.

Thanks

[bc]

I had the same ECU recall on my car (at least I assume it was the same one--I don't have the TSB number here). My car also came back with the traction battery completely in the white, TWICE-- once from the recall reprogramming and then again from the 5000 mi service. You can read all about it on the thread titled "Problem with my 2004 Prius". Unfortunately, they DIDN'T replace the computer, so a couple of weeks later the car quit and had to be towed. They had to replace the IG-1 relay. The car is now running, but still isn't right (see the other thread). I'll be interested in finding out how your car runs after they have replaced the computer. The Prius tech told me that the white display was just a function of the bad relay and that the traction battery wasn't really discharged (that is, once they finally realized I wasn't making it all up). I'm still not sure about that, since the car sure acted like the traction battery was discharged. Good luck and keep us posted. BTW, do you have a little green decal on the back window with the Toyota Road Service number on it?

[HappyDriver]

Hi bc,

I just read your post on battery problems. You said your car "still isn't right" - hope you get that worked out. Please post your progress. I think Toyota has a serious problem with under educated people working on these cars and employees in general don't know anything. The guy at the front of service who checks the car for dings and mileage did not know how to turn the car on and when I told him how he hit the ODO reset button to get the mileage!

Never expected that this was going to be a production. I had "Car Wash Anxiety" and now I have "Toyota Service Anxiety"!

[GeoffM]

<div class='quotetop'>QUOTE(HappyDriver\";p=\"51746)</div>

... I think Toyota has a serious problem with under educated people working on these cars and employees in general don't know anything.  [/b]

Amen. And even worse, they think WE don't know anything about the car either so they feed us BS when they can't figure out what's wrong.

Maybe a requirement for Prius certification should be a mandatory one month monitoring of these forums. Then they'd know a thing or two - about us and the car!

Geoff

[jayman]

<div class='quotetop'>QUOTE(HappyDriver\";p=\"51746)</div>

Hi bc,

I just read your post on battery problems.  You said your car \"still isn't right\" - hope you get that worked out.  Please post your progress.  I think Toyota has a serious problem with under educated people working on these cars and employees in general don't know anything.  The guy at the front of service who checks the car for dings and mileage did not know how to turn the car on and when I told him how he hit the ODO reset button to get the mileage!

Never expected that this was going to be a production.  I had \"Car Wash Anxiety\" and now I have \"Toyota Service Anxiety\"![/b]

Right on, the biggest issue to owner satisfaction, as far as I can see it, it the level of training - or LACK thereof - at the Toyota dealership. My local dealer is great, only their "certified" hybrid tech is allowed to touch my car or even move it. I doubt most dealers are that careful. A similar situation exists in the aviation world with the current fleet of fly-by-wire aircraft (Airbus A319-321, 330, 340, etc; Boeing 777). Not only pilots require special training to deal with the fly-by-wire; the techs MUST be certified or a catastrophe results. If you get a Kernel Panic in an A340, it doesn't just roll to a stop while the pilot calls for RoadSide Assist. My local Toyota tech is quite honest with me in his intimidation over CANbus, and I try to give him all the tips I can think of.