Nav system Error

Rick007 · 07-21-2008, 07:01 AM

When going to the Nav system my MFD displays:

"A Program can't not be read, Please consult a dealer."

2008 Touring Option #6 with 12,600 miles. Is there something I can check or a fix I can try without going to a dealer? Would this still be covered under the warranty?

qbee42 · 07-21-2008, 09:04 AM

This sounds like a problem with the map DVD or the DVD player under the driver's seat. You can check the DVD connectors and reinsert the DVD, but it would be easier to take it in.

Tom

lesturner · 07-21-2008, 10:16 AM

That is something that should be covered by your warranty....

rigormortis · 07-21-2008, 03:24 PM

i thought inside the actual dvd player thier was a "cuda" switch you can press that would reset the system

looking at this service manual, the only thing you can do is eject the dvd, and clean it, and if that fails it says to replace navigation ECU

the only other thing you can try is http://priuschat.com/forums/care-mai...sassembly.html

and hitting the reset button

Leegerr · 07-21-2008, 04:47 PM

Same problem, Dealer covered it under warranty! So go see them when you can.

kazots · 07-24-2008, 12:42 AM

I would see the dealer to fix the problem. They like to work on warranty problems and turn in the bill to Toyota Corp.

Rick007 · 07-24-2008, 08:01 AM

Follow up to Nav error. Dealer pulled Nav unit and found water under mat. Turns out that the parking lot at my wife's work was flooded several weeks ago. This brings up an insurance claim as opposed to a Warranty claim. This brings up 3 issues.

1. How can Toyota get $5,000 just for the nave floor unit?

2. The dealer said there may be issues with the amp under the passanger seat and that carpet and pad will need to be pulled and dryed. Is there any other areas that I need to be concerned with?

3. The dealer said there may have been 3 inches of water in the car. How did the water get back out of the car? Neither my wife or I noticed mositure after the incident. The water had receeded for parking lot before she went back to car and saw no indication of mositure at the time.

qbee42 · 07-24-2008, 09:21 AM

Quote:

Originally Posted by Rick007

Follow up to Nav error. Dealer pulled Nav unit and found water under mat. Turns out that the parking lot at my wife's work was flooded several weeks ago. This brings up an insurance claim as opposed to a Warranty claim. This brings up 3 issues.

1. How can Toyota get $5,000 just for the nave floor unit?

2. The dealer said there may be issues with the amp under the passanger seat and that carpet and pad will need to be pulled and dryed. Is there any other areas that I need to be concerned with?

3. The dealer said there may have been 3 inches of water in the car. How did the water get back out of the car? Neither my wife or I noticed mositure after the incident. The water had receeded for parking lot before she went back to car and saw no indication of mositure at the time.

Oh man, this is bad. Getting that much water in a Prius can cause an unbelievable amount of trouble. You will need to be on the lookout for damaged wiring and connectors. At the very least, you should have a technician clean, dry, and lubricate all of the connectors that were submerged.

Tom

07-21-2008, 07:01 AM	#1
Rick007 Junior Member Join Date: Jan 2008 Location: Minnesota Posts: 8 My Car: 2008 Prius Model: Package: #6 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Nav system Error When going to the Nav system my MFD displays: "A Program can't not be read, Please consult a dealer." 2008 Touring Option #6 with 12,600 miles. Is there something I can check or a fix I can try without going to a dealer? Would this still be covered under the warranty?

07-21-2008, 09:04 AM	#2
qbee42 Senior Member Join Date: Mar 2006 Location: Northern Michigan Posts: 10,492 My Car: 2006 Prius Model: Package: #7 Thanks: 95 Thanked 392 Times in 290 Posts Friends: 10	Re: Nav system Error This sounds like a problem with the map DVD or the DVD player under the driver's seat. You can check the DVD connectors and reinsert the DVD, but it would be easier to take it in. Tom

07-21-2008, 10:16 AM	#3
lesturner Taming the Dragon - Tennessee Join Date: May 2007 Location: Bremen, IN, USA Posts: 62 My Car: 2007 Prius Model: Package: #6 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Nav system Error That is something that should be covered by your warranty....

07-21-2008, 03:24 PM	#4
rigormortis Senior Member Join Date: Feb 2007 Location: san jose, ca Posts: 1,313 My Car: 2007 Prius Model: Package: #5 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 1	Re: Nav system Error i thought inside the actual dvd player thier was a "cuda" switch you can press that would reset the system looking at this service manual, the only thing you can do is eject the dvd, and clean it, and if that fails it says to replace navigation ECU the only other thing you can try is http://priuschat.com/forums/care-mai...sassembly.html and hitting the reset button Last edited by rigormortis; 07-21-2008 at 03:30 PM.

07-21-2008, 04:47 PM	#5
Leegerr Junior Member Join Date: Jun 2008 Location: Colorado Posts: 2 My Car: 2008 Prius Model: Package: #6 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Nav system Error Same problem, Dealer covered it under warranty! So go see them when you can.

07-24-2008, 12:42 AM	#6
kazots LifesaBeach Join Date: Apr 2008 Location: CALIFORNIA Posts: 262 My Car: 2008 Prius Model: Package: #6 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 1	Re: Nav system Error I would see the dealer to fix the problem. They like to work on warranty problems and turn in the bill to Toyota Corp.

07-24-2008, 08:01 AM	#7
Rick007 Junior Member Join Date: Jan 2008 Location: Minnesota Posts: 8 My Car: 2008 Prius Model: Package: #6 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Nav system Error Follow up to Nav error. Dealer pulled Nav unit and found water under mat. Turns out that the parking lot at my wife's work was flooded several weeks ago. This brings up an insurance claim as opposed to a Warranty claim. This brings up 3 issues. 1. How can Toyota get $5,000 just for the nave floor unit? 2. The dealer said there may be issues with the amp under the passanger seat and that carpet and pad will need to be pulled and dryed. Is there any other areas that I need to be concerned with? 3. The dealer said there may have been 3 inches of water in the car. How did the water get back out of the car? Neither my wife or I noticed mositure after the incident. The water had receeded for parking lot before she went back to car and saw no indication of mositure at the time.

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