Defective touchscreen, why?

Silvia Pettem · 08-11-2008, 09:47 PM

I have a brand-new 2008 Prius (3 weeks old and 600 miles) and the touch screen just went out. The Toyota Dealer will swap it out for a new one, but have I bought a lemon? It worked one day and not the next. Why would this happen, and am I in for other problems down the road? Thanks.

**efusco** · 08-11-2008, 09:51 PM

It's just how electronics are...I don't think you have a lemon or any reason to think there would be any other problems. Electronics typically fail early in life if they're defective.

**TonyPSchaefer** · 08-11-2008, 10:58 PM

Any company can show some impressive statistics about how few defects they have per thousand, or million of parts manufactured.

Of course, all that means nothing when you get the defective one.

Sorry to hear about your malfunctioning screen. My stereo went out within the first few months. I'm still waiting for defect #2.

rigormortis · 08-11-2008, 11:02 PM

2 hours and 15 minutes and no one has inquired if he is sure the display went out or if its just turned off, this is a new record

**TonyPSchaefer** · 08-12-2008, 12:12 AM

Quote:

Originally Posted by rigormortis

almost 24 hours and no one has inquired if he is sure the display went out or if its just turned off, this is a new record

I just figured that before the Toyota dealer offered to swap it out that the dealer checked.

**efusco** · 08-12-2008, 12:37 AM

Quote:

Originally Posted by rigormortis

almost 24 hours and no one has inquired if he is sure the display went out or if its just turned off, this is a new record

24 hours?? It was an hour and 10 minutes b/w the OP post and yours.
But I made the same assumption Tony did.

rigormortis · 08-12-2008, 05:49 AM

oh it was only 2 hours, heh

Silvia Pettem · 08-12-2008, 10:55 AM

Yes, the Toyota dealer checked it out and said I just got a "bad panel." And he said that I shouldn't have any more problems with the car. But, at 600 miles, it does seem strange, doesn't it?

Patrick Wong · 08-12-2008, 11:21 AM

Quote:

Originally Posted by Silvia Pettem

...But, at 600 miles, it does seem strange, doesn't it?

Hi Silvia,

This is an example of "infant mortality". The Prius has tremendous electronics content, substantially more than other cars in its price range.

Hopefully you will now enjoy trouble-free ownership.

richard schumacher · 08-12-2008, 11:27 AM

[damn the lack of a delete function!]

08-11-2008, 09:47 PM	#1
Silvia Pettem Junior Member Join Date: Aug 2008 Location: Colorado Posts: 2 My Car: 2008 Prius Model: Package: #2 Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Defective touchscreen, why? I have a brand-new 2008 Prius (3 weeks old and 600 miles) and the touch screen just went out. The Toyota Dealer will swap it out for a new one, but have I bought a lemon? It worked one day and not the next. Why would this happen, and am I in for other problems down the road? Thanks.

08-11-2008, 10:58 PM	#3
TonyPSchaefer Your Friendly Moderator Join Date: May 2004 Location: Far-North Chicagoland Posts: 11,194 My Car: 2004 Prius Model: Package: #9 Thanks: 56 Thanked 303 Times in 189 Posts Friends: 27	Re: Defective touchscreen, why? Any company can show some impressive statistics about how few defects they have per thousand, or million of parts manufactured. Of course, all that means nothing when you get the defective one. Sorry to hear about your malfunctioning screen. My stereo went out within the first few months. I'm still waiting for defect #2.

08-11-2008, 11:02 PM	#4
rigormortis Senior Member Join Date: Feb 2007 Location: san jose, ca Posts: 1,317 My Car: 2007 Prius Model: Package: #5 Touring Thanks: 0 Thanked 3 Times in 3 Posts Friends: 1	Re: Defective touchscreen, why? 2 hours and 15 minutes and no one has inquired if he is sure the display went out or if its just turned off, this is a new record Last edited by rigormortis; 08-12-2008 at 05:51 AM.

08-12-2008, 05:49 AM	#7
rigormortis Senior Member Join Date: Feb 2007 Location: san jose, ca Posts: 1,317 My Car: 2007 Prius Model: Package: #5 Touring Thanks: 0 Thanked 3 Times in 3 Posts Friends: 1	Re: Defective touchscreen, why? oh it was only 2 hours, heh

08-12-2008, 10:55 AM	#8
Silvia Pettem Junior Member Join Date: Aug 2008 Location: Colorado Posts: 2 My Car: 2008 Prius Model: Package: #2 Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Defective touchscreen, why? Yes, the Toyota dealer checked it out and said I just got a "bad panel." And he said that I shouldn't have any more problems with the car. But, at 600 miles, it does seem strange, doesn't it?

08-11-2008, 09:51 PM	#2
efusco Troll Slayer Join Date: Nov 2003 Location: Nixa, MO Posts: 17,984 My Car: 2004 Prius Model: Package: #9 Thanks: 98 Thanked 454 Times in 259 Posts Friends: 41	Re: Defective touchscreen, why? It's just how electronics are...I don't think you have a lemon or any reason to think there would be any other problems. Electronics typically fail early in life if they're defective.

08-12-2008, 11:27 AM	#10
richard schumacher Destination: Eschaton Join Date: Mar 2004 Location: United States Posts: 5,854 My Car: 2004 Prius Model: N/A Package: #6 Thanks: 138 Thanked 194 Times in 125 Posts Friends: 0	Re: Defective touchscreen, why? [damn the lack of a delete function!] Last edited by richard schumacher; 08-12-2008 at 11:34 AM.

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