DVD NAV won't load

max9952001 · 10-19-2008, 02:33 PM

My batteries were disconnected for the hymotion install and since, the DVD nav does not load. I tried to eject the disk to re-insert with the press and slide left (I have ejected the disk before), but it is not coming out. Does anyone know another way to remove a disk besides opening the case? Is there a paperclip hole some where and/or is there a "reset" button or menu feature somewhere? As it stands now, I cannot get into the menu of the MFD, it shows a flashing screen of a disk loading which does not make any progress. Any assistance would allow me to avoid a return trip to the installer to correct this. Thank you.

qbee42 · 10-19-2008, 03:50 PM

Are you sure you have power to the DVD drive? My guess is that power was accidentally disconnected during the install.

Tom

max9952001 · 10-19-2008, 04:50 PM

I do have power. I can hear the drive attempting to spin up and cycle through this over and over while the car is on.

rigormortis · 10-19-2008, 08:12 PM

if i remember correctly there is a reset switch inside the dvd drive.
posting the codes stored in the mfd might help

please define attempting to spin
if it can't spin then its dead

please see my post in the knowledge base, i posted the list o' mfd codes. these mfd codes might help or might not help you in finding the problem

rigormortis · 10-19-2008, 08:30 PM

codes to look for
xx-xx-178-??-x

anything in lan monitor with 'exch' set

code format

aa.aa.bbb.cc.d

a = the error
b=the device
c= the subcode, unknown at this time
d= number of times the mfd encountered error. if the dvd constantly tries to spin up
but never actually does, i suspect d will be a really high number, maybe 255

if you see 01.21.bbb.cc.d or 01.22.bbb.cc.d anywhere, its fried

178 = "NAVI"

max9952001 · 10-20-2008, 04:34 PM

Ok - I got the CD to eject. Turned the car on without brake pressed and was able to eject. Previously it wouldn't eject and the drive made a disk spinning up sound and would repeat. I didn't discover codes (where would you go for that?). At this point, I re-inserted the disk and all is working normally. Thank you for the assistance.

10-19-2008, 02:33 PM	#1
max9952001 Plugging In Join Date: Aug 2008 Location: Twin Cities, MN Posts: 72 My Car: 2007 Prius Model: Package: #6 Thanks: 0 Thanked 6 Times in 6 Posts Friends: 7	DVD NAV won't load My batteries were disconnected for the hymotion install and since, the DVD nav does not load. I tried to eject the disk to re-insert with the press and slide left (I have ejected the disk before), but it is not coming out. Does anyone know another way to remove a disk besides opening the case? Is there a paperclip hole some where and/or is there a "reset" button or menu feature somewhere? As it stands now, I cannot get into the menu of the MFD, it shows a flashing screen of a disk loading which does not make any progress. Any assistance would allow me to avoid a return trip to the installer to correct this. Thank you.

10-19-2008, 03:50 PM	#2
qbee42 Senior Member Join Date: Mar 2006 Location: Northern Michigan Posts: 10,477 My Car: 2006 Prius Model: Package: #7 Thanks: 95 Thanked 391 Times in 290 Posts Friends: 10	Re: DVD NAV won't load Are you sure you have power to the DVD drive? My guess is that power was accidentally disconnected during the install. Tom

10-19-2008, 04:50 PM	#3
max9952001 Plugging In Join Date: Aug 2008 Location: Twin Cities, MN Posts: 72 My Car: 2007 Prius Model: Package: #6 Thanks: 0 Thanked 6 Times in 6 Posts Friends: 7	Re: DVD NAV won't load I do have power. I can hear the drive attempting to spin up and cycle through this over and over while the car is on.

10-19-2008, 08:12 PM	#4
rigormortis Senior Member Join Date: Feb 2007 Location: san jose, ca Posts: 1,313 My Car: 2007 Prius Model: Package: #5 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 1	Re: DVD NAV won't load if i remember correctly there is a reset switch inside the dvd drive. posting the codes stored in the mfd might help please define attempting to spin if it can't spin then its dead please see my post in the knowledge base, i posted the list o' mfd codes. these mfd codes might help or might not help you in finding the problem Last edited by rigormortis; 10-19-2008 at 08:16 PM.

10-19-2008, 08:30 PM	#5
rigormortis Senior Member Join Date: Feb 2007 Location: san jose, ca Posts: 1,313 My Car: 2007 Prius Model: Package: #5 Touring Thanks: 0 Thanked 0 Times in 0 Posts Friends: 1	Re: DVD NAV won't load codes to look for xx-xx-178-??-x anything in lan monitor with 'exch' set code format aa.aa.bbb.cc.d a = the error b=the device c= the subcode, unknown at this time d= number of times the mfd encountered error. if the dvd constantly tries to spin up but never actually does, i suspect d will be a really high number, maybe 255 if you see 01.21.bbb.cc.d or 01.22.bbb.cc.d anywhere, its fried 178 = "NAVI" Last edited by rigormortis; 10-19-2008 at 08:33 PM.

10-20-2008, 04:34 PM	#6
max9952001 Plugging In Join Date: Aug 2008 Location: Twin Cities, MN Posts: 72 My Car: 2007 Prius Model: Package: #6 Thanks: 0 Thanked 6 Times in 6 Posts Friends: 7	Re: DVD NAV won't load Ok - I got the CD to eject. Turned the car on without brake pressed and was able to eject. Previously it wouldn't eject and the drive made a disk spinning up sound and would repeat. I didn't discover codes (where would you go for that?). At this point, I re-inserted the disk and all is working normally. Thank you for the assistance.

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