Dealer first service, oil overfill, brake spec, EFI cleaner

[richard schumacher]

Ah. If you tell the service writer that you will check the oil level yourself before you leave, and then do that at every oil change, the chances that they will get it right the first time go way up.

[galaxee]

if you've gotta go to the dealer, your best bet is to find ONE tech who does the job right and keep asking for him. oil changes don't pay all that great for the tech, but they pay off for loyal customers when that customer's car racks up some miles and they come in wanting a transmission drain and fill, or new coolant, or the kinds of things that do pay decent for the work. DH had lots of regular customers, all asked for him by name.

oh, and bring cookies. or brownies. instant recognition- hey, that's the guy who brought brownies last time and asked me to double check the oil level.

once you've got the working relationship, you're set.