Display Gone Bad

johnqpublic · 04-01-2005, 10:59 AM

Recently my display panel - the thing that shows the mileage or the power train diagram or the audio controls and so on - has been misbehaving.

Often at start up it will not show any numbers on the mileage display, but will start working correctly after some time. Sometimes its a few minutes and once it took an hour.

And after it starts working it freezes up occassionally.

It doesn't seem to affect the way the car drives and I plan to take it to the dealer one of these days if I even get free time.

Has anyone else experienced this? Any feedback?

2004 Prius - 57,000 miles.

Frank Hudon · 04-01-2005, 11:29 AM

it's been reported before and you need a new one. Take it to the dealer and they'll replace it under warranty.

johnqpublic · 04-01-2005, 11:36 AM

Under the drive train warrantee? That's all I have left.

Frank Hudon · 04-01-2005, 11:42 AM

oppps sorry I wasn't thinking when I posted that. You should still contact a dealer and see what they say. Do you have NAV or non nav? If no dealer satisfaction it's time to start looking at wrecked Prius for another display.

johnqpublic · 04-01-2005, 11:49 AM

non-nav.

I'm going to argue it's part of the drive train. :?

**efusco** · 04-01-2005, 11:50 AM

Yea, I think it's under the 3/36k warranty, but I'd still complain since the car is so new...pursue to Toyota corporate if necessary...I don't think they need/want the bad press and clearly this is an item that doesn't 'wear out' just b/c you've gone more than 36k miles...it's a defective product and they should replace it...whether or not it is technically still under warranty.

Frank Hudon · 04-01-2005, 12:03 PM

I agree with Evan as most company's (car) have special circumstance "warranty" for just such cases as this. If you had a 150,000 on it your on your own but depending when you purchased yours, it's hardly a year old. It's possibly the controller card on the back of the display and not the actual display that is defective. Or possibly a wire connector that's become dislodged. Any case I'd drop in to the dealer and have a chat with the service manager not the little turkey at the check in counter.

johnqpublic · 04-01-2005, 12:06 PM

The local service manager is also a Prius owner, so maybe.

Thanks for the information.

DanMan32 · 04-04-2005, 02:41 PM

It is a known problem if you have the MFD that will not toggle between consumption and energy screen with INF button on steering wheel.

When did you get the car?

johnqpublic · 04-04-2005, 02:46 PM

I don't think I have an INF button on the streering wheel. I got the care on October 18, 2003

04-01-2005, 10:59 AM	#1
johnqpublic Join Date: Apr 2005 Posts: 6 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Display Gone Bad Recently my display panel - the thing that shows the mileage or the power train diagram or the audio controls and so on - has been misbehaving. Often at start up it will not show any numbers on the mileage display, but will start working correctly after some time. Sometimes its a few minutes and once it took an hour. And after it starts working it freezes up occassionally. It doesn't seem to affect the way the car drives and I plan to take it to the dealer one of these days if I even get free time. Has anyone else experienced this? Any feedback? 2004 Prius - 57,000 miles.

04-01-2005, 11:36 AM	#3
johnqpublic Join Date: Apr 2005 Posts: 6 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Display Gone Bad Under the drive train warrantee? That's all I have left.

04-01-2005, 11:49 AM	#5
johnqpublic Join Date: Apr 2005 Posts: 6 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Display Gone Bad non-nav. I'm going to argue it's part of the drive train. :?

04-01-2005, 12:06 PM	#8
johnqpublic Join Date: Apr 2005 Posts: 6 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Display Gone Bad The local service manager is also a Prius owner, so maybe. Thanks for the information.

04-04-2005, 02:46 PM	#10
johnqpublic Join Date: Apr 2005 Posts: 6 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: Display Gone Bad I don't think I have an INF button on the streering wheel. I got the care on October 18, 2003

04-01-2005, 11:29 AM	#2
Frank Hudon Senior Member Join Date: Jan 2004 Posts: 4,144 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	it's been reported before and you need a new one. Take it to the dealer and they'll replace it under warranty.

04-01-2005, 11:42 AM	#4
Frank Hudon Senior Member Join Date: Jan 2004 Posts: 4,144 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	oppps sorry I wasn't thinking when I posted that. You should still contact a dealer and see what they say. Do you have NAV or non nav? If no dealer satisfaction it's time to start looking at wrecked Prius for another display.

04-01-2005, 11:50 AM	#6
efusco Troll Slayer Join Date: Nov 2003 Location: Nixa, MO Posts: 17,231 My Car: 2004 Prius Model: Package: #9 Thanks: 49 Thanked 249 Times in 148 Posts Friends: 37	Yea, I think it's under the 3/36k warranty, but I'd still complain since the car is so new...pursue to Toyota corporate if necessary...I don't think they need/want the bad press and clearly this is an item that doesn't 'wear out' just b/c you've gone more than 36k miles...it's a defective product and they should replace it...whether or not it is technically still under warranty.

04-01-2005, 12:03 PM	#7
Frank Hudon Senior Member Join Date: Jan 2004 Posts: 4,144 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	I agree with Evan as most company's (car) have special circumstance "warranty" for just such cases as this. If you had a 150,000 on it your on your own but depending when you purchased yours, it's hardly a year old. It's possibly the controller card on the back of the display and not the actual display that is defective. Or possibly a wire connector that's become dislodged. Any case I'd drop in to the dealer and have a chat with the service manager not the little turkey at the check in counter.

04-04-2005, 02:41 PM	#9
DanMan32 Join Date: Aug 2004 Location: Tampa Bay, FL Posts: 3,775 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	It is a known problem if you have the MFD that will not toggle between consumption and energy screen with INF button on steering wheel. When did you get the car?

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