ist oil chg

Tadashi · 06-16-2005, 08:42 PM

Well, I got my first oil change at the Stealership. I thought I was being smart by calling them on the phone and getting the price which they quoted me to be about $5 more than a local Quickie Lube shop with my free 5k mile free oil change discount. When I get the bill they had tacked on all these extra charges bringing it up to $95 for a synthetic oil change and tire totation which is $25 more than quoted on the phone. One of the charges was for $10 for 5 qt of oil. The book says 3.7 qt. They have just lost all my future service except for warranty work.

On the flip side I got an oil sample to send into Oilguard and will let you guys know what the report says. I got 12 oil tests for my old diesel truck so I might as well use them for my Prius.

popoff · 06-16-2005, 09:25 PM

I had my first oil change a few days ago. I was specific with the service writer that all I wanted was what was necessary to maintain the warranty. He volunteered that an oil and filter change was all that was required. I also had him write on the service "do not overfill crankcase."

The invoice showed 3.9 quarts and, on checking, the dipstick was right at the full mark.

The total came to around $28. I thought that was just a little high, but still in the acceptable range.

Tadashi · 06-16-2005, 09:52 PM

I will check the oil lvl this weekend. I hope they just typed that line in so I do not have to go and drain 1.3 qts. I think I will be changing my own oil from now on depending on the cost of the quickie lube vs the cost of bulk synth oil.

My wie spent $12 getting her oil changed at the local oil shop but just did dino.

HYACK · 06-16-2005, 11:15 PM

Please do notify the site here of your oilguard results! (or even PM me

) Thanks.. If said results show other than synthetic oil, imo you have a good case to demand the entire job be refunded.

As I've heard from another member here - and fully agree - the more Toyota dealerships get the message that the avg Prius owner will hold them accountable for honest, top service...the higher calibre of service the lot of us will receive!

I can just see the mechanic service orders being written up now: "Attention: it's a PRIUS!"

Tadashi · 06-17-2005, 09:22 AM

Actually, this is my first change so should be dino. I will not know if they jipped me until another 5k. Although I am thinking of just changing every 10k with a filter change and fill up at 5k. We will see when I do the next test at 9k miles. If the oil is looking bad (dirty or sheer) then it will be changed out.

When I used to browse the F250 board people were doing this and came up with about 15km before the oil started to get dirty and experience a lot of sheer. But they would still change the filter every 5 km and of course maintain the proper oil lvl.

tochatihu · 06-17-2005, 11:51 AM

I second the request to see the oil analysis results! I have previously posted data on Prius used oil analyses, but have not yet seen one from a very young engine. Your 1st oil change results will be VERY interesting.

DanMan32 · 06-17-2005, 05:06 PM

Tadashi, don't forget, your warranty required 5K mile oil changes. After 60K (or longer if you have extended warranty), then you can do what you want.

Popoff, $28 total sounds pretty good for a dealer. It cost me $52 total for oil change and tire rotate. they just raised their prices.

Tadashi · 06-17-2005, 06:08 PM

hhhmmm Even with the oil analysis results? I did not get the extended warranty.

jeromep · 06-17-2005, 07:19 PM

Yup, you got hit by a stealership. I would certainly give a call to corporate regarding the discrepancy between the phone quote and the charges made on the actual job. I would also complain about overfill, that isn't appropriate either.. So, do you have overfill?

Corporate has to know about this, or else dealers will never raise their own bar.

Denny_A · 06-18-2005, 10:18 PM

<div class='quotetop'>QUOTE(jeromep\";p=\"99490)</div>

Quote:

Corporate has to know about this, or else dealers will never raise their own bar.[/b]

Is this a call for a "No dealership left-behind" program. I want a Voucher if my dealer doesn't make the grade!

06-16-2005, 08:42 PM	#1
Tadashi Senior Member Join Date: Feb 2005 Location: Fort Hood, TX Posts: 795 My Car: 2005 Prius Model: N/A Package: #6 Thanks: 0 Thanked 3 Times in 3 Posts Friends: 0	ist oil chg Well, I got my first oil change at the Stealership. I thought I was being smart by calling them on the phone and getting the price which they quoted me to be about $5 more than a local Quickie Lube shop with my free 5k mile free oil change discount. When I get the bill they had tacked on all these extra charges bringing it up to $95 for a synthetic oil change and tire totation which is $25 more than quoted on the phone. One of the charges was for $10 for 5 qt of oil. The book says 3.7 qt. They have just lost all my future service except for warranty work. On the flip side I got an oil sample to send into Oilguard and will let you guys know what the report says. I got 12 oil tests for my old diesel truck so I might as well use them for my Prius.

06-16-2005, 09:25 PM	#2
popoff Join Date: Mar 2005 Location: western NC mountains Posts: 560 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: ist oil chg I had my first oil change a few days ago. I was specific with the service writer that all I wanted was what was necessary to maintain the warranty. He volunteered that an oil and filter change was all that was required. I also had him write on the service "do not overfill crankcase." The invoice showed 3.9 quarts and, on checking, the dipstick was right at the full mark. The total came to around $28. I thought that was just a little high, but still in the acceptable range.

06-17-2005, 11:51 AM	#6
tochatihu Senior Member Join Date: Apr 2004 Location: Kunming Yunnan China Posts: 2,411 My Car: 2001 Prius Model: Package: Pioneer #1 Thanks: 1 Thanked 38 Times in 38 Posts Friends: 14	Re: ist oil chg I second the request to see the oil analysis results! I have previously posted data on Prius used oil analyses, but have not yet seen one from a very young engine. Your 1st oil change results will be VERY interesting.

06-17-2005, 07:19 PM	#9
jeromep Join Date: Dec 2004 Location: Eastern Washington State Posts: 821 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: ist oil chg Yup, you got hit by a stealership. I would certainly give a call to corporate regarding the discrepancy between the phone quote and the charges made on the actual job. I would also complain about overfill, that isn't appropriate either.. So, do you have overfill? Corporate has to know about this, or else dealers will never raise their own bar.

06-16-2005, 09:52 PM	#3
Tadashi Senior Member Join Date: Feb 2005 Location: Fort Hood, TX Posts: 795 My Car: 2005 Prius Model: N/A Package: #6 Thanks: 0 Thanked 3 Times in 3 Posts Friends: 0	I will check the oil lvl this weekend. I hope they just typed that line in so I do not have to go and drain 1.3 qts. I think I will be changing my own oil from now on depending on the cost of the quickie lube vs the cost of bulk synth oil. My wie spent $12 getting her oil changed at the local oil shop but just did dino.

06-16-2005, 11:15 PM	#4
HYACK Join Date: Jun 2005 Location: Cape and Islands, Massachusetts Posts: 110 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Please do notify the site here of your oilguard results! (or even PM me ) Thanks.. If said results show other than synthetic oil, imo you have a good case to demand the entire job be refunded. As I've heard from another member here - and fully agree - the more Toyota dealerships get the message that the avg Prius owner will hold them accountable for honest, top service...the higher calibre of service the lot of us will receive! I can just see the mechanic service orders being written up now: "Attention: it's a PRIUS!"

06-17-2005, 09:22 AM	#5
Tadashi Senior Member Join Date: Feb 2005 Location: Fort Hood, TX Posts: 795 My Car: 2005 Prius Model: N/A Package: #6 Thanks: 0 Thanked 3 Times in 3 Posts Friends: 0	Actually, this is my first change so should be dino. I will not know if they jipped me until another 5k. Although I am thinking of just changing every 10k with a filter change and fill up at 5k. We will see when I do the next test at 9k miles. If the oil is looking bad (dirty or sheer) then it will be changed out. When I used to browse the F250 board people were doing this and came up with about 15km before the oil started to get dirty and experience a lot of sheer. But they would still change the filter every 5 km and of course maintain the proper oil lvl.

06-17-2005, 05:06 PM	#7
DanMan32 Join Date: Aug 2004 Location: Tampa Bay, FL Posts: 3,775 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Tadashi, don't forget, your warranty required 5K mile oil changes. After 60K (or longer if you have extended warranty), then you can do what you want. Popoff, $28 total sounds pretty good for a dealer. It cost me $52 total for oil change and tire rotate. they just raised their prices.

06-17-2005, 06:08 PM	#8
Tadashi Senior Member Join Date: Feb 2005 Location: Fort Hood, TX Posts: 795 My Car: 2005 Prius Model: N/A Package: #6 Thanks: 0 Thanked 3 Times in 3 Posts Friends: 0	hhhmmm Even with the oil analysis results? I did not get the extended warranty.