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This is a discussion on Reconciling Mods and Factory Warranty? within the Gen II Prius Main Forum forums, part of the Gen II (2004-2009) Toyota Prius Forums category; What kind of mods will (or will not) void the factory warranty, in terms of aftermarket lighting, wiring, exterior mods, ...


Reconciling Mods and Factory Warranty?

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Old 11-02-2009, 10:19 PM   #1
macmaster05
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Default Reconciling Mods and Factory Warranty?

What kind of mods will (or will not) void the factory warranty, in terms of aftermarket lighting, wiring, exterior mods, etc.

For example, I want to order the shark fin antenna but want to know if it will void any part of the factory warranty (such as for the radio, etc).

Also, I'm kind of interested in installing these blue 2010 Toyota Emblems - which the website below claims has been made for the 2004-09 models. Does anybody know how difficult or ugly it can be to take off the OEM emblem?

Toyota Prius 2004 ~ 2009 NHW20 Exterior Accessories :: Sigma Automotive You'll have to 'Find' "Heat Blue Emblem."

Thanks!
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Old 11-03-2009, 09:25 AM   #2
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Default Re: Reconciling Mods and Factory Warranty?

Quote:
Originally Posted by macmaster05 View Post
What kind of mods will (or will not) void the factory warranty, in terms of aftermarket lighting, wiring, exterior mods, etc.

For example, I want to order the shark fin antenna but want to know if it will void any part of the factory warranty (such as for the radio, etc).

Also, I'm kind of interested in installing these blue 2010 Toyota Emblems - which the website below claims has been made for the 2004-09 models. Does anybody know how difficult or ugly it can be to take off the OEM emblem?

Toyota Prius 2004 ~ 2009 NHW20 Exterior Accessories :: Sigma Automotive You'll have to 'Find' "Heat Blue Emblem."

Thanks!
I got busted for my non TRD supercharger and fart-can exhaust
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Old 11-03-2009, 10:29 AM   #3
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Default Re: Reconciling Mods and Factory Warranty?

In general, you will bear the burden of proof if you have a modification made to your car, and then your car has a failure that might be related to that modification.

If you for example install an aftermarket antenna and then your radio stops working, the antenna is the first item that will be suspected. Expect to be charged for the time needed to rule out the antenna as the problem.
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Old 11-03-2009, 01:57 PM   #4
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Default Re: Reconciling Mods and Factory Warranty?

It always depends on your service advisor to honor your factory warranty with mods. Whatever mods you add on your vehicle is the leverage of the service advisor to get some $$$$$ if something goes wrong that is tied to your mods.
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Old 11-03-2009, 01:59 PM   #5
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Default Re: Reconciling Mods and Factory Warranty?

I called my dealer and the guy at Services said that installing a shark fin antenna will void any part associated with the antenna, therfore the radio. What other parts of the car utilize the antenna that are at risk for lost protection? Now I'm a bit more hesitant. And is the shark fin mod reversible if god forbid something happened to my radio etc.?

thanks again.
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Old 11-03-2009, 02:54 PM   #6
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Default Re: Reconciling Mods and Factory Warranty?

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Originally Posted by Patrick Wong View Post
In general, you will bear the burden of proof if you have a modification made to your car, and then your car has a failure that might be related to that modification.

If you for example install an aftermarket antenna and then your radio stops working, the antenna is the first item that will be suspected. Expect to be charged for the time needed to rule out the antenna as the problem.
I've always understood it to be the opposite, that the burden is on the warrantor to prove that a third-party part caused the failure. After all, how would you ever be expected to prove a negative?

And in your hypothetical, I believe they can only charge you for that diagnosis time if it turns out that the antenna did somehow cause the failure (how that could ever possibly happen, I have no idea).

I personally would never trust what the dealer (or any other company) tells you about their warranty.
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Old 11-03-2009, 04:44 PM   #7
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Default Re: Reconciling Mods and Factory Warranty?

Here's an interesting website:
Keeping Your Mod's Warranty Intact - For Dummies

See the following excerpt: "That being said, if you choose to modify your car, and suddenly the fancy new electronic control boxes that you added to your car make it run rough, not start when cold, or buck like a bronco, the dealer can and will charge a diagnostic fee to find out what is wrong with your car. If it turns out that your modifications are the cause of the problem, the dealer has every right not only to charge you for the diagnosis and repair, but to also void the portion of the warranty that has been compromised by the use of those aftermarket parts. Likewise, a dealer may refuse to service your car if it is adorned with aftermarket parts to the extent that its technicians cannot reasonably be expected to diagnose what is wrong with your car."

How could an antenna cause failure of the radio? A shark fin antenna is probably going to be an active antenna, which has a preamp built into the base. If the electronics in the preamp provide excessive voltage to the input of the radio, that could cause the radio to fail.

When I said the burden of proof rests with the owner, I meant that the owner must pay for the diagnostic work to determine the source of the problem. Politburo is right that the dealer must demonstrate that the modification resulted in failure of a part that would otherwise be covered by the manufacturer's warranty. However, the owner is required to pay for the dealer tech effort behind this demonstration.

Last edited by Patrick Wong; 11-03-2009 at 05:14 PM.
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Old 11-03-2009, 07:20 PM   #8
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Default Re: Reconciling Mods and Factory Warranty?

The sharkfin antenna is just two pieces of wire that happen to be
folded up in a peculiar way, as "fractals," to fit into a smaller space
than the OEM antenna. The sharkfin replaces the two wires that make
up the OEM antenna.

The signal generated by both the OEM antenna and the sharkfin feed
into a powered amplifier in the same OEM conical antenna base. The
worst thing that the sharkfin can do is provide a smalller signal than
the OEM antenna. I can not see how the sharkfin could even remotely
lead to the failure of the radio...

Unless you are a actually afraid that the car will be hit by lightening...

In which case the radio will be the least of your worries:

(Keep in mind that the sharkfin antenna is smaller and less tall
than the OEM antenna.)

Thunderstorms+prius...help me

The dealer probably hasn't even a clue what the sharkfin is.
Wear hip boots if you insist on going back. Better yet, find a
knowledgeable service writer/team at another dealer.

There are a number of mods that could reasonably lead to warranty
issues. These include aftermarket EV mode switches and temperature
hacks. These essentially mess with the data/control inputs to the HSD.
But the sharkfin doesn't do that.

Last edited by Rokeby; 11-03-2009 at 07:32 PM.
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Old 11-03-2009, 08:46 PM   #9
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Default Re: Reconciling Mods and Factory Warranty?

+1

Here are pictures of the underbelly of the sharkfin antenna (from darelldd's evnut.com site). Just a couple of different fractal antennas there that get screwed on to the conical base of the OEM antenna:





If you are paranoid about giving your dealer a pretext to deny a warranty claim related to the radio then you could remove the sharkfin antenna -- it's stuck on with 3M automotive foam tape -- before going for warranty work. But then you'd have to get new tape to stick it back on. Personally, I wouldn't bother doing that and I'd just be prepared to push back hard if my dealer gave me trouble.
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Old 11-03-2009, 09:00 PM   #10
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Default Re: Reconciling Mods and Factory Warranty?

Hey all,

Thanks for the suggestions and advice so far. It seems like opinion is pretty split; there's certainly cause for concern but its a low probability issue. My concern is that I bought the extended warranty which covers the electrical components (including radio), so that large chunk of money I spent might be useless.

I just called my dealer again and spoke to someone different. He was much more sympathetic and said he understands me since he used to be in my shoes when he was young. Lol, that actually made me feel better. Anyways, he said it would probably not void the warranty AS LONG AS THERE ARE NO AFTERMARKET WIRES and drilling holes. As far as I know, the VG Shark antenna kit does not require internal wires, but does the wire you attach on the base count?

On that note, is it possible to reinstall the OEM antenna after taking it off (and still be operable)? Will I have sticky residue from the shark fin?

Last edited by macmaster05; 11-03-2009 at 09:11 PM.
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