Blackberry Bluetooth Troubleshooting Help Needed - Car Says a Call is in Progress w/o Me Dialing

[allengoldberg]

I have a 2010 Prius III and am having difficulty with the Bluetooth connection with my phone. I had no problem with the phone connecting with the car.

But, about 2 weeks after I started using the car and the phone something strange happened. One day I got into the car and the phone appeared to have connected and started a call on its own.

I have a new BlackBerry 8830 phone. Every time I enter the car the screen on the Prius says that I am talking. I cannot use the audio on the car stereo because a call is in progress. I don't see anything on the handset that would show a call being made or me being connected to anyone.

When I disconnect and then try to make a call - the phone/Bluetooth doesn't work. The screen on the dashboard says, Check the Phone.

Anyone else experiencing this or know how to fix? I have removed the Bluetooth connection and reconnected a few times, but the problem persists.

Thanks for taking a look and for any help that you can offer.

[happycow]

FWIW, I've just tried pairing my 06 Prius with my new Blackberry Tour and am getting the same exact problem.

Once the connection is made, audio ends and I get the phone screen on the display--just as though I'm making a call. But the phone isn't making a call. If I press "transfer call", I get the audio back and everything works normally. That is, I can make calls and end them and the audio swaps back and forth (haven't tried receiving a call). But the entire time the devices are paired, the Prius shows that it is making a call.

This is the third BB I've paired and the first to have this problem.

I'm doubtful that it's the OS, or encryption or any other the other suggestions I've come across.

Sorry I can't help... but misery loves company.