Pre-paid maintenance: Any problems going to different dealers?

timo27 · 07-10-2009, 03:09 PM

Hi All -

New here, so my apologies if this topic has been beaten to death (I did look around and cannot find the answer...).

My situation is, I recently bought a 2010 Pkg IV and was cajoled into getting the 48mo/55k pre-paid maintenance. I bought the car from a dealer about 80 mi from where I live, and would be getting the maintenance done at a local dealer. Has anyone had any problems/issues with getting 'pre-paid' work done at a dealership different from the one who sold the maintenance (and the car)? I was assured at the time of sale that this is a non-issue, but the paperwork arrived in the mail today embossed with the sales' dealer's name all over it, and accompanied by numerous coupons saying "good at <XYZdealership> only."

FWIW, I paid $1000 for the package, down from the $1450 they wanted initially. I'm beginning to think even the $1K is too much. I have a few days left to cancel, and am seriously considering it; I'd be interested in hearing your thoughts and experiences.

Thanks much
Tim

jbumps wvu mntrs · 07-10-2009, 03:15 PM

Even if the plan includes oil changes at 3000 mile intervals (18 and one third over the course of the plan) and the replacement parts/fluids for air filter change etc... I had a hard time coming up with enough costs to cover the $1000.00 that you paid. I'm sure they know what they expect to have to pay out of their pocket to cover you under the plan and despite the fact that they were willing to discount the price by $450, I'm sure they're still well positioned to come out in the black. IMO - Cancel it and put the money elsewhere.

stream · 07-10-2009, 05:47 PM

Quote:

Originally Posted by timo27

Hi All -

New here, so my apologies if this topic has been beaten to death (I did look around and cannot find the answer...).

My situation is, I recently bought a 2010 Pkg IV and was cajoled into getting the 48mo/55k pre-paid maintenance. I bought the car from a dealer about 80 mi from where I live, and would be getting the maintenance done at a local dealer. Has anyone had any problems/issues with getting 'pre-paid' work done at a dealership different from the one who sold the maintenance (and the car)? I was assured at the time of sale that this is a non-issue, but the paperwork arrived in the mail today embossed with the sales' dealer's name all over it, and accompanied by numerous coupons saying "good at <XYZdealership> only."

FWIW, I paid $1000 for the package, down from the $1450 they wanted initially. I'm beginning to think even the $1K is too much. I have a few days left to cancel, and am seriously considering it; I'd be interested in hearing your thoughts and experiences.

Thanks much
Tim

Get a refund.

HTMLSpinnr · 07-11-2009, 07:01 PM

Usually Toyota's "pre-paid" maintenance is any authorized dealer. Sounds like you got the "other" plan.

tumbleweed · 07-11-2009, 07:14 PM

Cancel it and get your money back.

timo27 · 07-13-2009, 02:43 PM

Thanks all for your advice. I just cancelled it this AM. Now, hopefully it won't be forever and a week to get my refund...

T

07-10-2009, 03:09 PM	#1
timo27 Member Join Date: Jul 2009 Location: Baltimore, MD Posts: 78 My Car: 2010 Prius Model: IV Package: N/A Thanks: 24 Thanked 9 Times in 7 Posts Friends: 0	Pre-paid maintenance: Any problems going to different dealers? Hi All - New here, so my apologies if this topic has been beaten to death (I did look around and cannot find the answer...). My situation is, I recently bought a 2010 Pkg IV and was cajoled into getting the 48mo/55k pre-paid maintenance. I bought the car from a dealer about 80 mi from where I live, and would be getting the maintenance done at a local dealer. Has anyone had any problems/issues with getting 'pre-paid' work done at a dealership different from the one who sold the maintenance (and the car)? I was assured at the time of sale that this is a non-issue, but the paperwork arrived in the mail today embossed with the sales' dealer's name all over it, and accompanied by numerous coupons saying "good at <XYZdealership> only." FWIW, I paid $1000 for the package, down from the $1450 they wanted initially. I'm beginning to think even the $1K is too much. I have a few days left to cancel, and am seriously considering it; I'd be interested in hearing your thoughts and experiences. Thanks much Tim

07-10-2009, 03:15 PM	#2
jbumps wvu mntrs PC Superfan Join Date: Feb 2008 Location: Morgantown, West Virginia Posts: 41 My Car: 2010 Prius On Order Model: IV Package: Solar Roof Thanks: 5 Thanked 3 Times in 3 Posts Friends: 0	Re: Pre-paid maintenance: Any problems going to different dealers? Even if the plan includes oil changes at 3000 mile intervals (18 and one third over the course of the plan) and the replacement parts/fluids for air filter change etc... I had a hard time coming up with enough costs to cover the $1000.00 that you paid. I'm sure they know what they expect to have to pay out of their pocket to cover you under the plan and despite the fact that they were willing to discount the price by $450, I'm sure they're still well positioned to come out in the black. IMO - Cancel it and put the money elsewhere.

07-11-2009, 07:01 PM	#4
HTMLSpinnr Gen III Forums Moderator Join Date: Dec 2003 Location: Surprise, AZ (Phoenix) Posts: 4,072 My Car: 2010 Prius Model: IV Package: Solar Roof Thanks: 215 Thanked 437 Times in 196 Posts Friends: 18	Re: Pre-paid maintenance: Any problems going to different dealers? Usually Toyota's "pre-paid" maintenance is any authorized dealer. Sounds like you got the "other" plan.

07-11-2009, 07:14 PM	#5
tumbleweed Senior Member Join Date: Oct 2005 Location: Eastern Oregon Posts: 1,692 My Car: 2010 Prius Model: V Package: Adv. Technology Thanks: 33 Thanked 104 Times in 84 Posts Friends: 0	Re: Pre-paid maintenance: Any problems going to different dealers? Cancel it and get your money back.

07-13-2009, 02:43 PM	#6
timo27 Member Join Date: Jul 2009 Location: Baltimore, MD Posts: 78 My Car: 2010 Prius Model: IV Package: N/A Thanks: 24 Thanked 9 Times in 7 Posts Friends: 0	Re: Pre-paid maintenance: Any problems going to different dealers? Thanks all for your advice. I just cancelled it this AM. Now, hopefully it won't be forever and a week to get my refund... T

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