Safety Connect

[globalcivilian]

Originally Posted by jafca09

I just got my Prius this morning and am not quite sure how the Safety Connect works. Do I have to call somewhere to activate my 1-year trial, or is it automatically activated?

The dealer should have had you activate it and create a password before you left.

[jafca09]

Originally Posted by globalcivilian

The dealer should have had you activate it and create a password before you left.

They did not... what should I do?

[asj2009]

Originally Posted by jafca09

They did not... what should I do?

didn't get any password either...i'll be going back there to get the license plate so i guess i'll get it then....

[globalcivilian]

Originally Posted by Tideland Prius

Roadside Assistance.... again if you don't happen to have a phone (or the battery died) or you don't have the roadside assistance number stored on your phone. Use Safety Connect to call for roadside assistance.

Is the roadside assistance that is provided free? For example is the tow truck that comes to your rescue already covered or is it just link you up to someone that can help if your car konks out on you?

[DeadPhish]

Originally Posted by globalcivilian

Is the roadside assistance that is provided free? For example is the tow truck that comes to your rescue already covered or is it just link you up to someone that can help if your car konks out on you?

Yes this Roadside Assistance includes the cost of the towing, tire assistance, gas, etc that a normal program would include.

• Roadside Assistance
• Stolen Vehicle Locator if needed
• Emergency Assistance
• Automatic Collision Notification

It's inexcusable, and potentially open to liability, that a buyer who paid $400 for the Safety Connect can't use it because he/she hasn't been registered with Toyota. I'd go back to the selling store and raise holy hell.

We made certain that all our sales personnel as well as the F&I staff that actually does the registration had taken the UOT Safety Connect course online before the first Prius with SC arrived.

[spietrek]

How do you know if it Safety Connect is active? I did not receive a password either. Is one of the lights lit if active?

[DeadPhish]

Originally Posted by spietrek

How do you know if it Safety Connect is active? I did not receive a password either. Is one of the lights lit if active?

If the green light next to the SOS button is lit then the system is able to connect to Toyota....but you may not be registered to use it. Go back to your store and boot some Sales Mgr in the a** in order to get you registered.

[Pugsy]

When I purchased my Prius, they told me it was the first car they had ever sold with SC and admitted they weren't sure how to register me. So I'm not registered either.

I'd go back to the dealer now and see if they can help me, but I don't know what the cost of the service is. The first year is free, but then what?

[DeadPhish]

Originally Posted by Pugsy

When I purchased my Prius, they told me it was the first car they had ever sold with SC and admitted they weren't sure how to register me. So I'm not registered either.

I'd go back to the dealer now and see if they can help me, but I don't know what the cost of the service is. The first year is free, but then what?

You can add individual years after the first year for $139.95 or whatever the cost is at that time or book a max of 5 yrs total for about $500 or simply let the subscription lapse after the FREE first year. Your choice.

[Pugsy]

I see. Thanks for the info.