2 issues with 2010-need help complianing to toyota

[Toyotatrio]

hello,
i have 2 issues with my new prius. i think my second issue has been talked about, but any new news is appreciated.

1) i feel a vibration under my feet on mostly "not so smooth roads". i haven't felt this ever before. (had a '08 camry before this)
They put it in the air and looked it over. maybe the heat shields or something. they are talking it over with a toyota rep. no word yet.

2) XM radio reception is crap. I have 3 after-market sirius radios and they work perfectly. XM will cut-out near objects and when i go thru mountain areas it will lose reception completely for so long that i just turn the radio off for the trip=rediculous.
XM says i need to talk to toyota and toyota hasn't had any compaints.
Anyone else with this problem needs to complain, or else nothing will happen. they are looking to see if there is a sirius receiver that they can put in it that will integrate like the xm does.

any ideas on these? anyone else talking to toyota about these?
thanks so much,
chris

[LoraJ]

If you find a Sirius receiver that integrates, please let me know.

[jay_man2]

Not having either issue here, but I'm sure the 2nd one is because this area is covered with XM ground repeaters, what with being so close to XM's original corporate HQ.

[David Beale]

The XM problem is caused by that system using only two sats. (rock is one and roll is the other) at geostationary altitude. So it's easier to block both. Sirius uses lower altitude sats. in polar orbits like GPS. It's harder to block them all. But it still happens. Both use a "streaming" memory system, that is, they store the music at a speed higher than you listen and play it back at normal speed. So if there is a "short" dropout on reception the stored data will carry over the break. It's obviously more effective with the Sirius system than the XM one.

[eglmainz]

Originally Posted by David Beale

The XM problem is caused by that system using only two sats. (rock is one and roll is the other) at geostationary altitude. So it's easier to block both. Sirius uses lower altitude sats. in polar orbits like GPS. It's harder to block them all. But it still happens. Both use a "streaming" memory system, that is, they store the music at a speed higher than you listen and play it back at normal speed. So if there is a "short" dropout on reception the stored data will carry over the break. It's obviously more effective with the Sirius system than the XM one.

I have had Sirius Portable units since their launch, with nary a reception issue. In the Prius, I have noticed that some areas, I get much better reception. For example, now I am able to listen to SiriusXM in the basement level of my parking garage, 20 feet underground. That would sometimes happen with Sirius, but it cut in and out constantly. Now, it seems to work without fail.

However, other areas, when I drive past trees or even single story family homes, in some areas, I lose reception for several seconds at a time. frustrating.

[RickFlashman]

Originally Posted by David Beale

The XM problem is caused by that system using only two sats. (rock is one and roll is the other) at geostationary altitude. So it's easier to block both. Sirius uses lower altitude sats. in polar orbits like GPS. It's harder to block them all. But it still happens. Both use a "streaming" memory system, that is, they store the music at a speed higher than you listen and play it back at normal speed. So if there is a "short" dropout on reception the stored data will carry over the break. It's obviously more effective with the Sirius system than the XM one.

Actually, both XM-1 Rock and XM-2 Roll are currently powered down as backups. The active satellites are XM-3 "Rhythm" and XM-4 "Blues". These are some of the largest and most powerful commercial satellites every launched (school bus sized each). They are more powerful that the lower orbit Sirius satellites and are generally considered superior technology. The repeater network is intended to enhance reception in locations with lots of buildings and currently covers all major metropolitan areas.

More likely, is that you may have a faulty connection between radio and antenna. The performance you indicate is definitely below that other owners are getting, including myself. I would have that checked closely. Not a design flaw (so complaining to Toyota may be early here) but a specific issue that may be affecting your unit.

Also, you are in Montana, and the truth is that XM is designed primarily for coasts, so when you drive on the side of mountains that cover your western view, and since there are no repeaters near you, it makes sense you may loose signal. So in your specific case, Sirius satellites may give you better coverage. This is not a design flaw, just a result of the specific technical approaches each vendor has chosen.

[greylar]

As a fellow Montanan I can assure you that the XM cut-out problem is normal and not a defect. We have the same thing in our 2010. It happens in my garage and when mountains / buildings block the southern view. Toyota won't be able to do anything about it.

I can't say about the vibration.

G

[RickFlashman]

Just read that XM is building a new satellite to be launched in the coming year or two and will be parked right in the middle of the US, designed to cover areas not well served by existing satellites. So your coverage is only likely to get better once that third satellite is launched.

BTW, neat piece of trivia. The XM satellites have rockets and are able to move around and change orbit locations just like spy satellites.

[pdxrose]

Originally Posted by Toyotatrio

hello,
i have 2 issues with my new prius. i think my second issue has been talked about, but any new news is appreciated.

1) i feel a vibration under my feet on mostly "not so smooth roads". i haven't felt this ever before. (had a '08 camry before this)
They put it in the air and looked it over. maybe the heat shields or something. they are talking it over with a toyota rep. no word yet.

2) XM radio reception is crap. I have 3 after-market sirius radios and they work perfectly. XM will cut-out near objects and when i go thru mountain areas it will lose reception completely for so long that i just turn the radio off for the trip=rediculous.
XM says i need to talk to toyota and toyota hasn't had any compaints.
Anyone else with this problem needs to complain, or else nothing will happen. they are looking to see if there is a sirius receiver that they can put in it that will integrate like the xm does.

any ideas on these? anyone else talking to toyota about these?
thanks so much,
chris

My car handles great as does XM radio (which I also have dealer installed in my CRV). I picked it up in Lewiston ID so drove back 6 hours, 3 in the middle of nowhere in eastern WA and had reception all but about 10 minutes total. And, the reception in the P was much better than my CRV coming back on I84 west through the gorge to PDX. I loose it off and on in the CRV for 20 to 30 minutes.

[dc202]

Absolutely no problem on either front.
From a University of Montana Alum.