transmission in Chicago, southside

kenworthey · 04-18-2005, 05:43 PM

I live in Hyde Park, and work downtown. My Prius seems to need a new transmission, and the car is currently at a downtown Toyota dealership I do not trust. Do you guys have any recommendations for dealerships, who really know what they are doing, and are honest?

Thanks!

kenworthey · 04-18-2005, 05:58 PM

Has anyone had any experience with Toyota on Western?

kellyhalpern · 04-21-2005, 06:39 PM

It has been over 12 years since I went to Toyota on Western. They used to have a great service department but I heard that changed. I looked them up on the BBB and they had a satisfactory rating. 4 complaints service related which they "assume" are resolved. My Prius is only 2 months old but I plan to take it to Elmhurst Toyota unless I receive some negative feedback.

kenworthey · 04-21-2005, 07:20 PM

There's also the Oak Lawn Toyota in the south. But actually, I've decided to have it towed to Libertyville. Yes, this is 60 miles away from Hyde Park, but I am facing a multi-thousand dollar repair bill (with a used PSD plus labor, I will expect to pay about $2000). Libertyville is the only dealership in the Chicago area that people seem to consistently rave about, and I figure for a job this complex, it's worth it. But post any experience you have with Elmhurst! Because I won't be taking it back to Libertyville for routine or minor work once the eCVT is replaced. (That is, if I get the problem fixed at all. I haven't decided if it's worth it. To see the drama, check out the "8,500 transmission" thread in care&maintenance room.)

**TonyPSchaefer** · 04-23-2005, 03:53 PM

Kenworthy,
Is your Prius a classic? How can you need a new transmission?

I am one of those people who rave about Libertyville. I can't speak for their mechnics and back-room staff, but their front-end staff usually spring to their feet when I need assistance.

If you head up North, let me know. Maybe we can grab lunch or a Starbucks.

kenworthey · 04-23-2005, 05:07 PM

It is a Classic (by which I'm gathering we all mean a 2001-2003! It's a 2001.) And beats me how it can need a new transmission... for my tale of woe, read the care & maintenance, $8500 transmission?!? thread (which is up to $9150 with labor).

I will let you know if/when it ends up at Libertyville and would love to grab a coffee then! One thing is for certain: I'm not letting Grossinger do anything more to it.

04-18-2005, 05:43 PM	#1
kenworthey Member Join Date: Apr 2005 Location: Chicago, IL Posts: 65 My Car: Model: Package: Thanks: 0 Thanked 1 Time in 1 Post Friends: 0	transmission in Chicago, southside I live in Hyde Park, and work downtown. My Prius seems to need a new transmission, and the car is currently at a downtown Toyota dealership I do not trust. Do you guys have any recommendations for dealerships, who really know what they are doing, and are honest? Thanks!

04-18-2005, 05:58 PM	#2
kenworthey Member Join Date: Apr 2005 Location: Chicago, IL Posts: 65 My Car: Model: Package: Thanks: 0 Thanked 1 Time in 1 Post Friends: 0	Re: transmission in Chicago, southside Has anyone had any experience with Toyota on Western?

04-21-2005, 06:39 PM	#3
kellyhalpern Join Date: Mar 2005 Location: Chicago-North & Oak Park Ave Posts: 1 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: transmission in Chicago, southside It has been over 12 years since I went to Toyota on Western. They used to have a great service department but I heard that changed. I looked them up on the BBB and they had a satisfactory rating. 4 complaints service related which they "assume" are resolved. My Prius is only 2 months old but I plan to take it to Elmhurst Toyota unless I receive some negative feedback.

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04-21-2005, 07:20 PM	#4
kenworthey Member Join Date: Apr 2005 Location: Chicago, IL Posts: 65 My Car: Model: Package: Thanks: 0 Thanked 1 Time in 1 Post Friends: 0	There's also the Oak Lawn Toyota in the south. But actually, I've decided to have it towed to Libertyville. Yes, this is 60 miles away from Hyde Park, but I am facing a multi-thousand dollar repair bill (with a used PSD plus labor, I will expect to pay about $2000). Libertyville is the only dealership in the Chicago area that people seem to consistently rave about, and I figure for a job this complex, it's worth it. But post any experience you have with Elmhurst! Because I won't be taking it back to Libertyville for routine or minor work once the eCVT is replaced. (That is, if I get the problem fixed at all. I haven't decided if it's worth it. To see the drama, check out the "8,500 transmission" thread in care&maintenance room.)

04-23-2005, 03:53 PM	#5
TonyPSchaefer Your Friendly Moderator Join Date: May 2004 Location: Far-North Chicagoland Posts: 10,498 My Car: 2004 Prius Model: Package: #9 Thanks: 39 Thanked 165 Times in 106 Posts Friends: 23	Kenworthy, Is your Prius a classic? How can you need a new transmission? I am one of those people who rave about Libertyville. I can't speak for their mechnics and back-room staff, but their front-end staff usually spring to their feet when I need assistance. If you head up North, let me know. Maybe we can grab lunch or a Starbucks.

04-23-2005, 05:07 PM	#6
kenworthey Member Join Date: Apr 2005 Location: Chicago, IL Posts: 65 My Car: Model: Package: Thanks: 0 Thanked 1 Time in 1 Post Friends: 0	It is a Classic (by which I'm gathering we all mean a 2001-2003! It's a 2001.) And beats me how it can need a new transmission... for my tale of woe, read the care & maintenance, $8500 transmission?!? thread (which is up to $9150 with labor). I will let you know if/when it ends up at Libertyville and would love to grab a coffee then! One thing is for certain: I'm not letting Grossinger do anything more to it.