I really wish the dealer told/showed me...(post your wishes)

[Weirdo23]

Plenty of awesome posts here! Keep 'em coming. Don't get me wrong, I don't expect to be spoon fed by the dealer (nor by y'all here). When I test drove the vehicle, the salesperson seemed pretty knowledgeable, and he mentioned that he schedules time for buyers to take delivery of the vehicle so he can properly go over all the details of the new car. In my mind, there are probably a handful of quirks that you may not find in the owners manual and have caused you to pound your head against the wheel.

Thanks for all the info already. Keep the knowledge flowing!

Weirdo

[efusco]

I think it's SOP, but make sure he shows you how/where the mechanical key is and how to use it if the battery dies in the fob. And while he's at it get him to show you how to change the fob battery.

[rsforkner]

Originally Posted by efusco

Ask them to show you both where the 12v battery is and how it's accessed as well as where the jump points are and how to access them (opening the fuse box lid isn't that intuitive).

How to turn off and on the SKS (under the steering wheel).

How to program the NAV, set up the BT (bring your phone and let them do it for you), and the Homelink. None are hard but it's nice to see someone work them once before you have to do it yourself.

Where to store the Toneau cover, where the spare tire and tools are and what the straps in the back are for.

How to program for the SKS to unlock all the doors (if that's how you want it).

How to get the AC on the 'vent' setting (I'll bet they won't know--come back here if they don't).

How to turn the MFD back on after you've turned it off!

That's all I can think of at the moment...nothing you can't figure out on your own, but a quick start is always nice.

100% agree. I think every salesman should be required to drive one 24-7 for a week before they are qualified to sell one. If an individual sales person refuses then they should refer you to one that is "certified" on the Prius.

Bob

[efusco]

Got another one...
Get him to show you how to change the cabin air filter...they may want to tell you that you'll get that done at the regular service, but the filters can be purchased for less than $10 and done in less than a minute by you but the service departments charge anywhere from $25-40 to do it.

BTW, when you're done with this thread please compile this into one nice list. I don't recall anyone asking this question quite this way before here and some little Word doc or PDF check list that people could take with them when they take delivery would be great. If you don't want to do it I can or someone else can take up the task. We'll add it to the permanent Knowledge Base so we can refer new buyers there.

[Doc Willie]

I wish he had told me about the low clearance, and how easiy it is to trash your front bumper even on wheel stops in parking lots, let alone ice bumps.

[snowdog650]

Originally Posted by rsforkner

100% agree. I think every salesman should be required to drive one 24-7 for a week before they are qualified to sell one. If an individual sales person refuses then they should refer you to one that is "certified" on the Prius.

Bob

This is not very pragmatic at all. Car dealers have incredible turnover of sales staff (since it is, for many folks, a very crappy job that pays nothing when you are new). Only a very few sales persons get a take-home car.

If you think there is "unethical" dealer mark-up on Prii, try implementing the above recommendation ... and then we will see $7500 - $10,000 marks-ups just to pay for 20 year-old salespersons to race around in Prii ...

[Weirdo23]

Anyone else have any 'wishes'? I'll be picking up my Prius a week from today!

[DeadPhish]

Originally Posted by efusco

Ask them to show you both where the 12v battery is and how it's accessed as well as where the jump points are and how to access them (opening the fuse box lid isn't that intuitive).

How to turn off and on the SKS (under the steering wheel).

How to program the NAV, set up the BT (bring your phone and let them do it for you), and the Homelink. None are hard but it's nice to see someone work them once before you have to do it yourself.

Where to store the Toneau cover, where the spare tire and tools are and what the straps in the back are for.

How to program for the SKS to unlock all the doors (if that's how you want it).

How to get the AC on the 'vent' setting (I'll bet they won't know--come back here if they don't).

How to turn the MFD back on after you've turned it off!

That's all I can think of at the moment...nothing you can't figure out on your own, but a quick start is always nice.

My deliveries take at least an hour after everything else has been done.

Most clients are overwhelmed but appreciative of the time. When training the rest of the crew here I liken a curtailed vehicle delivery to 'throwing the fob for the Millenium Falcon' to the buyers and tell them 'Have a nice flight'.

All the points you noted are critical because they are way different from every other vehicle. Then there..
Walking through the Owner's Manual and pointing out..
..the battery air vent
..the hidden secret 'lockout key'
..the fact that you can't lock the fob in the Prius in most cases
..the fact that under normal conditions that touching the driver's door will only unlock that door; touching the 'family door' will unlock all 5 doors.
..the TPMS reset button
..explain the fuel tank bladder issue
..then go over all the warning lights including the 'Triangle of Death' symbol
..explain the very minimal service requirements, oil / filters, air filter, plugs at 120K mi, PSD coolant change at 100K mi
This is all still in the Owner's Manual before even setting foot in the vehicle.

Then it's time to visit the vehicle.
Tow points, tools, battery locations, jump points as you note.
If BT-equipped have the buyer help program at least one phone
The steering wheel controls with the night driving 'braille system'
The Energy flow screen and Consumption screen
The Audio screen, set at least one station
The Climate screen

Then there's the Navi, if equipped.
It's a one month at home seminar with a test after 30 days. If the buyer doesn't pass the test then the Navi is removed .
At a minimum the 'HOME' destination should be programmed.
I also use the voice commands to show how to add a destination while in flight.
"I'm Hungry" always brings a smile to the owner.
The 'Telephone Number as Destination' is another smile inducer.
Finding a Restaurant in the middle of the town where that buyer was born opens eyes.

That's about 1 hour's worth of delivery. The buyer is absolutely overwhelmed ... except for the retired B52/B2 pilot who bought one and absorbed every detail like a sponge. Since he'd been driving ( ) a $Billion dollar vehicle in his day job he was open to a file-dump presentation.

[Sheepdog]

I wish the dealer had shown me... the cute sales gal in the corner in her underwear!
I wish the dealer had shown me... where it states that service advisors had to be idiots!

I wish the dealer had shown me...a little bit better deal-he would have sold two instead of the other toyota getting my wife's sale!

[patsparks]

... the location of the owners hand book.

and sheepdog, why underwear?