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Newbie Forum This is a discussion on Question about extended warranty plans within the Newbie Forum forums, part of the Toyota Prius Forums category; Hi all, I'm new to this forum and the prius world. I picked up my prius about 10 days ago. ...


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Old 09-01-2008, 11:09 AM   #1
rmartini65
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Default Question about extended warranty plans

Hi all,
I'm new to this forum and the prius world. I picked up my prius about 10 days ago. I was sold a 7yr/75K warranty plan for about $1750. I was told it was discounted from $2500. I stumbled across this forum AFTER I already purchased my warranty (which was included in the financing). My question is this, is it too late to undo this purchase with the dealer and get the warranty through w-shack? Is the w-shack plan different than the dealer plan? Will my dealer honor the warranty even though it wasn't purchased through them?
I'd really appreciate your advise. I don't know if I should leave everything as is, or if I should cancel if it's not too late.
Thanks!
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Old 09-01-2008, 12:33 PM   #2
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Default Re: Question about extended warranty plans

CANCEL IT

i heard you got 30 days to cancel the extended warranty to get a full refund after that its pro-rated
call the dealer and if that does not work, call toyota financial services

the warranty shack is the same warranty. its 980.00 something dollars for 100k 7 years $0 deductble and its registered with toyota, and i think it comes with 4 years of roadside too and you won't have any problems using the wShack deal at any toyota dealer

please do not tell the dealer specifically where you buy the warranty shack deal
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Old 09-09-2008, 10:54 AM   #3
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Default Re: Question about extended warranty plans

I just got a call from the finance guy at my dealer. I am interested in a warranty too. This guy told me that with a package 6 and the NAV I had to purchase the warranty day 1 or it would not cover the NAV. I have no clue what this is about.

Any one have any comments. I have already sent in the form to warranty-shack for a quote.
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Old 09-09-2008, 06:24 PM   #4
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Default Re: Question about extended warranty plans

no.. the dealers full of it. you have up to the manufacturers warranty of 3 years 36,000 miles to purchase it.

the pre paid maintenance is a little different, i think you only have 5000 miles to buy that.

i believe the waranty will also give you toyota roadside assistance too

the warranty covers the struts and suspension system, which is pretty rare, as it is not specifically excluded from the list of covered items

the toyota warranty will cover hotel rooms and stuff like that if you are away from home, but you have to be 150 miles away to qualify for that, i think its somethng like 5 days over the 5 year period?

it might take a couple weeks to actually get the warranty paperwork back from toyota, after you purchase it, you can call toyota financial services with your car's vin number to confirm that it has been activated

Last edited by rigormortis; 09-09-2008 at 06:26 PM.
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Old 09-09-2008, 08:14 PM   #5
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Default Re: Question about extended warranty plans

Cancel it immediately. Do it in person, and yell and scream if you have too. You'll probably end up going nowhere if you try to cancel by phone.

The plan sold for $990 by Troy/WarrantyShack.com/Toyota of Greenfield is Toyota's longest and most comprehensive plan -- it's Toyota's Extra Care Platinum Plan 7 years/100,000 miles/$0 deductible. All Toyota dealers must honor it. It retails for $1850. So you know your dealer flat out lied to you when he said that the lesser 7 year/75,000 mile plan retailed for $2500.

BTW, if you want to get the 7 year/75,000 miles plan from Troy, it'll cost $200-$300 less than the $990 Troy charges for the 7 year/100,000 miles plan.
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Old 09-09-2008, 08:43 PM   #6
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Default Re: Question about extended warranty plans

Quote:
Originally Posted by apcpa2000 View Post
I just got a call from the finance guy at my dealer. I am interested in a warranty too. This guy told me that with a package 6 and the NAV I had to purchase the warranty day 1 or it would not cover the NAV. I have no clue what this is about.

Any one have any comments. I have already sent in the form to warranty-shack for a quote.
The finance guy is a liar and a sleazebag. If you really want the warranty tell him you'll buy Toyota's full warranty from him for no more than $850. Personally I believe the warranty is a waste of money for most people. If the warranty is expected to pay for itself then why are you buying a car with such poor reliability?
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Old 09-09-2008, 08:47 PM   #7
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Default Re: Question about extended warranty plans

That 7 years/75,000 miles extended warranty that your dealer told you retailed for $2500 --- well if it's Toyota's best warranty, the Extra Care Platinum Plan, it retails for $1450 (for the $50 deductible) and $1500 (for the $0 deductible).

See for yourself at Toyota Financial's website:

Toyota Financial Services: Home
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Old 09-10-2008, 12:52 AM   #8
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Default Re: Question about extended warranty plans

in order to get the dealer to shut up about the extended service contract i threatened to whip out my laptop and google for it right then, heh
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Old 09-10-2008, 01:04 AM   #9
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Default Re: Question about extended warranty plans

if you buy that warranty today, you're giving the dealer a 3 year zero interest loan.

invest your $990 for 3 years. then buy that warranty just before the 36000 / 3years is up if you must.
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Old 09-10-2008, 07:21 PM   #10
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Default Re: Question about extended warranty plans

Thank you so much for this thread!! I picked up my Prius on Monday, and he was really good at not pushing the extended warranty, but explained it all. He said that the Platinum warranty retails at $2500 for the $0 deductible, but they have a "sale" right now and I can get it for $1900, but I would have to buy it within 90 days of taking delivery of the car.

Like I said, he was really cool with not pushing it, but I'm really glad to know about warranty shack now. Thanks all!!
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