What Toyota doesn't want you to know

[Rae Vynn]

Well, lucky for you that you didn't buy a BMW, then - from everyone I know that has one, every time you take it in for maintenance, it's $1200. And I've heard this from people who bought new, within the first couple of years.

[The Electric Me]

Originally Posted by terrygsb

Hurray!

After some negotiation with Toyota (thanks to some helpful posts on this site) they offered to split the cost with me which I thought was reasonable and which I gladly accepted.

They offered that there would not be a 2010 version without the early adapters who effusively passed on the word like myself.

To the many people who responded to this post with insight and concern, I want to say a hearty THANK YOU! (For the couple of defensive, nasty responders, I would say GET A GRIP!)

In the end, Toyota came through like the great company I had been dealing with for 8 years!

I guess you can file me down as one of those "nasty responders". But I don't think this whole thread has been "What Toyota doesn't want you to know" as much as it has been what the OP didn't want to hear.

To the OP, you had an 8 year old vehicle, with mileage beyond the expiration of the warranty. I "guess" I'm glad you were able to badger Toyota into giving you a good deal on replacement but do I think you deserved it? Nope.

You got 8 years of service, then when met with a bill for replacement of the battery you were perfectly ready to blame Toyota for some let down, or wrong doing, with an accusatory thread within Prius Chat.

Sorry, but you got 8 years of service and over a 100,000 miles. Battery life varies, it's not an exact science. There are variables. Plus whether it's 100,000 miles or 150,000 miles warranties usually have a begining and an end...your's evidently ended at 100,000.1. Great that you were an early adopter, great that you have been a proponent of the Hybrid technology and The Prius, but should that mean you get extra warranty? Or should expect "Perks"? I don't think so. Plus the pendelum of attitude is poor form IMO. You are all ready to hang Toyota out to dry when you "Think" they aren't treating you fairly because they aren't discounting your replacement battery...but then once they do come back and cut the price in 1/2 then suddenly they are a wonderful company again. Phht...sorry that just makes me a little sick.

Toyota never lied to you, or misrepresented anything. Especially as a early adopter, battery life in the real world was a relative unknown. Even today with generation 3, there are expectations concerning battery life, but Toyota and individual Prius owners should know that the battery is warrantied for the period it is warrantied and once past that point it IS possible if unlikely that the battery could fail and owners might have to make a decision about replacement.

Anyway enjoy your new battery, and now that you strong armed Toyota into giving you a discount you did not really deserve, nice to have you back on the Prius bandwagon. Just waiting for the next failure your car experiences for the "What Toyota Doesn't Want You To Know" Part Deux.

[GreenGuy33]

Originally Posted by hyo silver

A $3,000 repair after 100,000 miles doesn't sound so unreasonable, though I can understand how you feel if you were promised otherwise.

This is true. Try to look at it that way. For $3000, you'll have a car that will take you another 100,000 miles.