Consumer Reports Survey: 94% of Prius owners would buy again

**tag** · 03-05-2005, 01:54 PM

In a separate satisfaction survey, Consumer Reports asked subscribers whether they would buy the same car or truck again. The magazine said it received more than 250,000 responses.

In this category, the Toyota Prius gas-electric hybrid topped the list — a first for a hybrid — with 94% of owners saying they would repeat. Last year's leader, the Lexus LS430 sedan, dropped into second place with a 92% positive response.

FULL STORY

DaveinOlyWA · 03-05-2005, 02:34 PM

WOOHOO

Prius kicking bootie as usual!!

**efusco** · 03-05-2005, 02:39 PM

Who the heck are the 6%??

**Tideland Prius** · 03-05-2005, 03:13 PM

Wow, that beats the Camry and we know Camry buyers are loyal followers

6%? those who had problems with the car and dealership (when they took the car back in) or perhaps those misinformed about the fuel economy

paprius4030 · 03-05-2005, 04:06 PM

the 6% is probably the same people that complain that the engine stalls when they come to a stop LOL

DaveinOlyWA · 03-05-2005, 04:37 PM

the unhappy 6% are the excutitives for the big 3. they only claim they wouldnt buy another one just to keep up appearances.

bookrats · 03-06-2005, 07:25 PM

I read the Consumer Reports' car issue yesterday (over a nice corned beef sandwich and a bowl of matzoh ball soup at the Roxy Deli.)

A couple of things worth mentioning:[list]Re: CR's rating of "Most Satisfying" car:, I wonder how they figure this. Does the total number of responses for a particular model count, i.e., if only two people send in returns for a particular model, and both say they'd buy again, does CR publish give that car a 100% satisfaction rating?

I ask this because I noticed that the #2 "most satisfied" car in the Small Cars category (right after the Prius) is the Scion xB -- a car with a design so different that it makes the Prius look conservative. I wondered how many entries for xBs had been sent in. (Until mid-2004, I think they were only sold in California.)
[*]In the overview of their reviews (page 31), they list their Quick Picks of the best models for 2005. They also list "the best of the best" -- cars that had very good or excellent ratings in their major ratings areas.

The Prius didn't qualify for "best of the best". It won in 3 of the areas: reliability, fuel economy, and owner satisfaction; but it din't win in the safety area.

Specifically, it gives "accident avoidance" a "fair" rating (white circle), and says "N/A" for crash protection. Huh?

Elsewhere (page 29), they show that the Prius very good or excellent ratings on the NHTSA tests, so I have no idea where they get "N/A" for crash protection.

As to "accident avoidance", they mention the steering in the "Lows" (faults) section for the Prius (a rating I disagree with, but which I've heard complaints about from others, so I'll let it go).

The other fault they list is "Multi-Function Display". I wonder if they're considering this a hazard -- i.e., that it's distracting and could lead to an accident, because the driver's watching the MFD, not the road.

Again, I disagree, but I could see the point. I've switched my MFD off, but that's me; I'm sure it makes no difference for most drivers.

But while the Prius may not be the safest cars on the road, it's certainly a very safe ride (particularly if you bought it with side airbags and VSC.)
[*]This year, the Prius fell into 3 different categories, not 1 -- because it ends up being listed in 3 separte categories (Small Cars, Family Sedans, and Fuel-Efficient Cars).

It should have been 4 -- they forgot to put it in Wagons & Hatchbacks. :tomato:
[*]Finally, CR's had a big article at the front of this issue, pushing electronic stability control (ESC) in cars. They feel that this is something cars should come standard with, like seatbelts. ("If ESC is available on vehicles you're considering, order it".)

FYI, Toyota's VSC (Vehicle Stability Control) == ESC. (Mentions this on page 9.) It's available for the Prius -- I got it for mine. I'm an "average joe" driver, and the extra safety appealed to me.[list]
I've decided to resubscribe to CR this year, just so I could fill out the report and tell them how much I like my Prius. Maybe we'll win 2 years in a row!

hdrygas · 03-06-2005, 10:41 PM

Quote:

I read the Consumer Reports' car issue yesterday (over a nice corned beef sandwich and a bowl of matzoh ball soup at the Roxy Deli.)

I have only one question do they deliver to Olympia??

**TonyPSchaefer** · 03-07-2005, 02:00 PM

Quote:

In this category, the Toyota Prius gas-electric hybrid topped the list — a first for a hybrid — with 94% of owners saying they would repeat. Last year's leader, the Lexus LS430 sedan, dropped into second place with a 92% positive response.

[align=center:3648ff6050]:bootyshake: [/align:3648ff6050]

jimofdg · 03-07-2005, 04:21 PM

<div class='quotetop'>QUOTE(bookrats\";p=\"69991)</div>

Quote:

I have no idea where they get \"N/A\" for crash protection.[/b]

They didn't get any crash protection info (in time for publication). That's what N/A means - Not Available. CR is very cautious (usually) and prefers to let new data trickle in rather than rush to judgment.

I agree that the minus of the MFD is baffling and unexplained. CR can get all upset about something that is a design standard. They still hate rear seat headrests that can be lowered to improve rear visibility when there are no rear seat passengers.

This is the same magazine that rated Wendy's Frosty (an ice cream dessert) the worst shake they had ever had. So considering the source, they got a lot right about the Prius.

03-05-2005, 01:54 PM	#1
tag Super Moderator Join Date: Nov 2003 Location: Chicago Posts: 2,526 My Car: Model: Package: Thanks: 0 Thanked 2 Times in 1 Post Friends: 0	Consumer Reports Survey: 94% of Prius owners would buy again In a separate satisfaction survey, Consumer Reports asked subscribers whether they would buy the same car or truck again. The magazine said it received more than 250,000 responses. In this category, the Toyota Prius gas-electric hybrid topped the list — a first for a hybrid — with 94% of owners saying they would repeat. Last year's leader, the Lexus LS430 sedan, dropped into second place with a 92% positive response. FULL STORY

03-06-2005, 07:25 PM	#7
bookrats Senior Member Join Date: Mar 2004 Location: Seattle, WA Posts: 2,843 My Car: Model: Package: Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	I read the Consumer Reports' car issue yesterday (over a nice corned beef sandwich and a bowl of matzoh ball soup at the Roxy Deli.) A couple of things worth mentioning:[list]Re: CR's rating of "Most Satisfying" car:, I wonder how they figure this. Does the total number of responses for a particular model count, i.e., if only two people send in returns for a particular model, and both say they'd buy again, does CR publish give that car a 100% satisfaction rating? I ask this because I noticed that the #2 "most satisfied" car in the Small Cars category (right after the Prius) is the Scion xB -- a car with a design so different that it makes the Prius look conservative. I wondered how many entries for xBs had been sent in. (Until mid-2004, I think they were only sold in California.) []In the overview of their reviews (page 31), they list their Quick Picks of the best models for 2005. They also list "the best of the best" -- cars that had very good or excellent ratings in their major ratings areas. The Prius didn't qualify for "best of the best". It won in 3 of the areas: reliability, fuel economy, and owner satisfaction; but it din't win in the safety area. Specifically, it gives "accident avoidance" a "fair" rating (white circle), and says "N/A" for crash protection. Huh? Elsewhere (page 29), they show that the Prius very good or excellent ratings on the NHTSA tests, so I have no idea where they get "N/A" for crash protection. As to "accident avoidance", they mention the steering in the "Lows" (faults) section for the Prius (a rating I disagree with, but which I've heard complaints about from others, so I'll let it go). The other fault they list is "Multi-Function Display". I wonder if they're considering this a hazard -- i.e., that it's distracting and could lead to an accident, because the driver's watching the MFD, not the road. Again, I disagree, but I could see the point. I've switched my MFD off, but that's me; I'm sure it makes no difference for most drivers. But while the Prius may not be the safest cars on the road, it's certainly a very safe ride (particularly if you bought it with side airbags and VSC.) []This year, the Prius fell into 3 different categories, not 1 -- because it ends up being listed in 3 separte categories (Small Cars, Family Sedans, and Fuel-Efficient Cars). It should have been 4 -- they forgot to put it in Wagons & Hatchbacks. :tomato: []Finally, CR's had a big article at the front of this issue, pushing electronic stability control (ESC) in cars. They feel that this is something cars should come standard with, like seatbelts. ("If ESC is available on vehicles you're considering, order it".) FYI, Toyota's VSC (Vehicle Stability Control) == ESC. (Mentions this on page 9.) It's available for the Prius -- I got it for mine. I'm an "average joe" driver, and the extra safety appealed to me.[list] I've decided to resubscribe to CR this year, just so I could fill out the report and tell them how much I like my Prius. Maybe we'll win 2 years in a row! __________________ "Have you ever noticed.... Anybody going slower than you is an idiot, and anyone going faster than you is a maniac?"* -- George Carlin</span> Jeff Meyer <span style=\'color:green\'>Tideland '05 AM Package, 12 November 2004

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03-05-2005, 02:34 PM	#2
DaveinOlyWA 3rd Time was Solariffic!! Join Date: Apr 2004 Location: South Puget Sound, WA Posts: 12,822 My Car: 2010 Prius Model: IV Package: Solar Roof Thanks: 39 Thanked 188 Times in 161 Posts Friends: 12	WOOHOO Prius kicking bootie as usual!!

03-05-2005, 02:39 PM	#3
efusco Troll Slayer Join Date: Nov 2003 Location: Nixa, MO Posts: 18,025 My Car: 2004 Prius Model: Package: #9 Thanks: 101 Thanked 492 Times in 267 Posts Friends: 41	Who the heck are the 6%??

03-05-2005, 03:13 PM	#4
Tideland Prius Moderator of the North Join Date: Oct 2004 Location: Canada Posts: 21,178 My Car: 2010 Prius Model: N/A Package: Technology Package (Canada) Thanks: 369 Thanked 526 Times in 353 Posts Friends: 26	Wow, that beats the Camry and we know Camry buyers are loyal followers 6%? those who had problems with the car and dealership (when they took the car back in) or perhaps those misinformed about the fuel economy

03-05-2005, 04:06 PM	#5
paprius4030 Senior Member Join Date: Aug 2004 Location: Pocono's, Pa. Posts: 1,431 My Car: 2008 Prius Model: Package: #2 Thanks: 18 Thanked 22 Times in 20 Posts Friends: 2	the 6% is probably the same people that complain that the engine stalls when they come to a stop LOL

03-05-2005, 04:37 PM	#6
DaveinOlyWA 3rd Time was Solariffic!! Join Date: Apr 2004 Location: South Puget Sound, WA Posts: 12,822 My Car: 2010 Prius Model: IV Package: Solar Roof Thanks: 39 Thanked 188 Times in 161 Posts Friends: 12	the unhappy 6% are the excutitives for the big 3. they only claim they wouldnt buy another one just to keep up appearances.