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Old 10-18-2006, 03:43 AM   #1
calprius
 
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Hi All,
I put my year old prescription progressive eyeglasses in the overhead bin when I got the car, as I have in several other cars without a problem. Apparently the lining is similar to a Brillo pad, because the anti-reflective coating looks like crackle on china. This is Zeiss' Foundation anti-reflective coating, which was considered the most durable on the market when they were made. My optometrist has only seen one other person who had troubles with it, a guy who works with a lot of chemicals at JPL and some of their fumes were incompatible with the coating. My opthomologist hadn't seen anybody with problems with it. I waited until now to save up my pennies and for my eyes to need a new prescription. $160 for the worst lens and 2 weeks turnaround time, during which I won't be able to read for all practical purposes. This is my second pair of Zeiss glasses with AR, my fourth pair of AR coated glasses, and I've been wearing glasses for 40 years. First time I've ever had a problem with any pair.
Toyota Corporate ignored my e-mail. I really just wanted to make them aware of the problem so they could improve the bin. Just like they ignored my e-mail when I had a flat tire at 10,000 miles, first time I've ever gotten less than the rated mileage on any tire. Just like they ignored my e-mail when I got my first windshield chip in 37 years of driving, from a pebble much smaller than others which have hit windshields while I've been driving, the chip is 1" across. Just like they ignored my e-mail complaining about a dealer.
This is my first Japanese car. The hybrid is great. I'm completely underwhelmed with the rest of it.
Regards to all,
Calprius
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Old 10-18-2006, 04:39 AM   #2
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<div class='quotetop'>QUOTE(calprius @ Oct 18 2006, 12:43 AM) [snapback]334313[/snapback]</div>
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Hi All,
I put my year old prescription progressive eyeglasses in the overhead bin when I got the car, as I have in several other cars without a problem. Apparently the lining is similar to a Brillo pad, because the anti-reflective coating looks like crackle on china.
[/b]
Hmmm. I've been putting my coated sunglasses there for eight months with nary a scratch.

Jeff
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Old 10-18-2006, 05:38 AM   #3
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I always put my sunglasses in the bin with the lenses up. I really haven't notced any scratches on them.

Maybe you could line the compartment with some thin cleaning cloth that came with your glasses.
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Old 10-18-2006, 07:02 AM   #4
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You put your glasses in there without a case? Cars are harsh environments so it's not too surprising that they got scratched if they were stowed unprotected.

I suppose that this reply is harsh too, but that's the way I see it.
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Old 10-18-2006, 07:32 AM   #5
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<div class='quotetop'>QUOTE(calprius @ Oct 18 2006, 02:43 AM) [snapback]334313[/snapback]</div>
Quote:
Hi All,

Just like they ignored my e-mail when I had a flat tire at 10,000 miles, first time I've ever gotten less than the rated mileage on any tire. Just like they ignored my e-mail when I got my first windshield chip in 37 years of driving, from a pebble much smaller than others which have hit windshields while I've been driving, the chip is 1" across. Just like they ignored my e-mail complaining about a dealer.
This is my first Japanese car. The hybrid is great. I'm completely underwhelmed with the rest of it.
[/b]
I'm puzzled about your complaints to Toyota: you had a flat at 10,000 miles? That's no criticism of the car or the tire. What was the cause of the flat? A big nail?
You had a chip in the glass from a pebble smaller than others you remembered. Size doesn't seem relevant to damage. Surely it's the velocity of car + pebble which matter; and the shape or type of pebble which hit, and at what angle. You can't really compare one incident with any others because you have no measurements. I'm not surprised Toyota didn't answer your emails.
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Old 10-18-2006, 07:38 AM   #6
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I used to keep my sunglasses in that bin, until the other day when I stopped for gas. I put them on the roof of the car as I filled up, paid, and drove off.... As I was on the entrance ramp to the freeway, I saw something fly by the rear window and get run over by the car behind me. Then it struck me, my glasses!!!!

Oh well, now they won't get scratched in the overhead bin........
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Old 10-18-2006, 07:47 AM   #7
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The problem is probably with the AR coat, not the car. I advise you go back to where you purhased them and ask about the warranty on the coating. AR coating coming off and appearing as scratches are not an uncommon thing even in higher end products. The lens manufacturer should warranty the product.
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Old 10-18-2006, 08:06 AM   #8
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I keep my prescription sunglasses there without any problem. No scratches at all.
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Old 10-18-2006, 09:12 AM   #9
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Sorry to hear of your eyeglass coating problem.

I always put my magnetic sunglasses attachment in the overhead bin and nary a scratch.

Did you "feel" of the bin's interior and if so did you note any unusually rough surfaces. I do make a habit of putting mine in lens side up.
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Old 10-18-2006, 09:32 AM   #10
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3 years of putting my coated Nikon polarized glasses in that bin...no issues.
Flat tire is not Toyota's fault.
Chipped windshield from a flying pebble, not Toyota's faulte
Dealer...Partly their fault, but all independent operators and they actually have very little control.
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