15k Mile Service Experience

INPrius · 12-20-2006, 08:45 AM

Just dropped off my 2005 Prius for a 15k miles service at the dealer and I found this really interesting.

The guy at the dealer showed me a list of items on their standard 15k miles service. I glance at it and they were a lot of items that I do not itend to pay $180 for (such as fuel injector cleaner etc).

I showed him the service booklet and tell him just perform items suggested by Toyota. The reply was 'So you only want oil change and check brakes?'

My impression is, the dealer is not interested in doing the regular inspection work, such as inspecting ball joints, dust covers, engine and inverter coolant...as stated on the booklet. Even when I have the booklet right in front of them.

If that is the case, why should I bring my car to the dealer while the oil change and brake check can be done at Sears or Midas?

Just my thought... <_<

**efusco** · 12-20-2006, 08:56 AM

<div class='quotetop'>QUOTE(INPrius @ Dec 20 2006, 07:45 AM) [snapback]364524[/snapback]</div>

Quote:

Just dropped off my 2005 Prius for a 15k miles service at the dealer and I found this really interesting.

The guy at the dealer showed me a list of items on their standard 15k miles service. I glance at it and they were a lot of items that I do not itend to pay $180 for (such as fuel injector cleaner etc).

I showed him the service booklet and tell him just perform items suggested by Toyota. The reply was 'So you only want oil change and check brakes?'

My impression is, the dealer is not interested in doing the regular inspection work, such as inspecting ball joints, dust covers, engine and inverter coolant...as stated on the booklet. Even when I have the booklet right in front of them.

If that is the case, why should I bring my car to the dealer while the oil change and brake check can be done at Sears or Midas?

Just my thought... <_< [/b]

No good reason to use a Toyota dealer for the routine stuff. In fact a lot of people do their own oil/filter changes at home. The $180 thing is a pure money maker for the dealer and you were right to request only the service in the book. The 30k and 60k and 100k maintenance is probably best done by your dealer since few if any other places are equipt to do those.

derkraut · 12-20-2006, 10:07 AM

I agree 100% with what efusco says. I NEVER take my car to the dealer for service, unless I have a problem that's covered under warranty. What is described in this thread is yet another example of a pure and simple dealer ripoff of the customer. If you don't want to change the oil/filter yourself, there are plenty of reliable independent auto repair shops that will do just as good a job (probably better) for around $30. At 15M miles, there is absolutely nothing else to be done, unless you have a problem.

Beryl Octet · 12-20-2006, 10:15 AM

<div class='quotetop'>QUOTE(derk @ Dec 20 2006, 10:07 AM) [snapback]364555[/snapback]</div>

Quote:

At 15M miles, there is absolutely nothing else to be done
[/b]

And I thought I was optimistic with dreams of .25M miles.

INPrius · 12-20-2006, 11:07 AM

Thank you. There ends my train of thought...

12-20-2006, 08:45 AM	#1
INPrius Member Join Date: Jan 2006 Posts: 35 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Just dropped off my 2005 Prius for a 15k miles service at the dealer and I found this really interesting. The guy at the dealer showed me a list of items on their standard 15k miles service. I glance at it and they were a lot of items that I do not itend to pay $180 for (such as fuel injector cleaner etc). I showed him the service booklet and tell him just perform items suggested by Toyota. The reply was 'So you only want oil change and check brakes?' My impression is, the dealer is not interested in doing the regular inspection work, such as inspecting ball joints, dust covers, engine and inverter coolant...as stated on the booklet. Even when I have the booklet right in front of them. If that is the case, why should I bring my car to the dealer while the oil change and brake check can be done at Sears or Midas? Just my thought... <_< __________________ 05 Package #4 Owner since 11/8/2005 Still learning...

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12-20-2006, 10:07 AM	#3
derkraut Senior Member Join Date: Oct 2006 Location: SAN Posts: 137 My Car: 2007 Prius Package: #8 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	I agree 100% with what efusco says. I NEVER take my car to the dealer for service, unless I have a problem that's covered under warranty. What is described in this thread is yet another example of a pure and simple dealer ripoff of the customer. If you don't want to change the oil/filter yourself, there are plenty of reliable independent auto repair shops that will do just as good a job (probably better) for around $30. At 15M miles, there is absolutely nothing else to be done, unless you have a problem.

12-20-2006, 11:07 AM	#5
INPrius Member Join Date: Jan 2006 Posts: 35 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Thank you. There ends my train of thought...