Thank you. Your suggestions helped a lot.

finiyon · 07-31-2008, 10:21 PM

Thanks to everyone who sent out their best wishes for me. I want to specifically thank morpheusx for the not so silly idea of writing to Toyota USA after my little “incident”

back in June . . . June 2nd . . . June 2nd 2008 . . . June 2nd 2008 at 4:16 p.m. EST.

Well, I wrote a nice note to Mr. Lentz and included the “after” photo. Eight days later, I get a phone call from the Owner Retention Manager for Central Atlantic Toyota. She thanked me for the letter, asked me what exactly I was looking for and let me know that they would be expediting a vehicle through their corporate allocation system.

Over the next two days I had two conversations with the District Manager for my area, just to make sure that they were looking for the exact Prius I wanted. He said that they would most likely have a Prius for me by the end of July.

I picked up my 2008 Prius Touring, package #3 in black last evening!!! It’s good to be back in Prius land. Yes, I paid sticker (minus $250 for being a Costco member). Yes, I sent them a follow up thank you note.

Proco · 07-31-2008, 10:28 PM

We're here to help.

Congratulations!

samiam · 08-01-2008, 12:15 AM

That's a really neat outcome finiyon. Thanks for letting us know, and kudos to Toyota.

kazots · 08-01-2008, 12:29 AM

It's nice to know that Toyota has some personal service and will take care of some needs. I wonder if they will be as accommodating with a service problem rather than to make a sale?

tlaine · 08-01-2008, 12:32 PM

I looked up your previous thread and I am amazed and glad you were not hurt worse. The Prius is a great car and I'm glad you were able to get another one so soon. =) Toyota is truely awesome. =)

07-31-2008, 10:21 PM	#1
finiyon Re-Member Join Date: Mar 2005 Location: Philly, PA Posts: 63 My Car: 2008 Prius Package: #3 Touring Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Thank you. Your suggestions helped a lot. Thanks to everyone who sent out their best wishes for me. I want to specifically thank morpheusx for the not so silly idea of writing to Toyota USA after my little “incident” back in June . . . June 2nd . . . June 2nd 2008 . . . June 2nd 2008 at 4:16 p.m. EST. Well, I wrote a nice note to Mr. Lentz and included the “after” photo. Eight days later, I get a phone call from the Owner Retention Manager for Central Atlantic Toyota. She thanked me for the letter, asked me what exactly I was looking for and let me know that they would be expediting a vehicle through their corporate allocation system. Over the next two days I had two conversations with the District Manager for my area, just to make sure that they were looking for the exact Prius I wanted. He said that they would most likely have a Prius for me by the end of July. I picked up my 2008 Prius Touring, package #3 in black last evening!!! It’s good to be back in Prius land. Yes, I paid sticker (minus $250 for being a Costco member). Yes, I sent them a follow up thank you note.

07-31-2008, 10:28 PM	#2
Proco Senior Member Join Date: Jun 2006 Location: The Beautiful NJ Shore Posts: 1,948 My Car: 2006 Prius Package: #5 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 6	Re: Thank you. Your suggestions helped a lot. We're here to help. Congratulations!

08-01-2008, 12:29 AM	#4
kazots LifesaBeach Join Date: Apr 2008 Location: CALIFORNIA Posts: 257 My Car: 2008 Prius Package: #6 Touring Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 1	Re: Thank you. Your suggestions helped a lot. It's nice to know that Toyota has some personal service and will take care of some needs. I wonder if they will be as accommodating with a service problem rather than to make a sale?

08-01-2008, 12:32 PM	#5
tlaine Member Join Date: Sep 2007 Location: NE Texas Posts: 47 My Car: 2009 Prius Package: #5 Touring Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: Thank you. Your suggestions helped a lot. I looked up your previous thread and I am amazed and glad you were not hurt worse. The Prius is a great car and I'm glad you were able to get another one so soon. =) Toyota is truely awesome. =)

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08-01-2008, 12:15 AM	#3
samiam Antipodean Prius Poster Join Date: Jun 2007 Location: Enn Zed Posts: 1,808 My Car: 2004 Prius Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 5	Re: Thank you. Your suggestions helped a lot. That's a really neat outcome finiyon. Thanks for letting us know, and kudos to Toyota.