water pump gone 2004 pirus

bjmurphy · 02-11-2008, 10:04 AM

water pump went at 60,000 I have the extended warrenty, the pupm and instalation was free from the dealer, but I had to pay for a part to install the pump, think it was some type of gasket . the dealer said that it wasn't included in the warrenty, but I would have to have it replaced with the water pump. anyone have this happen to thier 2004
Barbara

KTPhil · 02-11-2008, 02:54 PM

If the gasket is a buck or two, fine, but anything more and you should call Toyota customer care and ask for reimbursement. If they covered the water pump (as they shoudl with the warranty), you don't owe a penny. Did they say what gasket they charged you for? What does the receipt say?

Qlara · 02-11-2008, 03:47 PM

I think so too. Though my experience is not related to Prius, but other brand (Also the water pump). Everything was charged back to the warranty I don't need to pay anything, except my time to bring it in.

Warranty should be covering the job of replacing parts related to the problem, not just bit by bit. Otherwise they can also charge you to pay for the diagnostic time (to find out what the problem is).

Keep us posted.

statultra · 02-11-2008, 06:11 PM

my water pump on my 05 prius broke, the pulley broke in half, so i had to purchase a new one, its real easy to install luckily, just sticks in the slot on the side of the engine.

galaxee · 02-11-2008, 06:14 PM

which gasket?

statultra · 02-12-2008, 08:55 AM

i think the OP is talking about the gasket for the engine water pump.

when i bought my water pump it came with a gasket, but then again i bought it used

Winston · 02-12-2008, 11:21 AM

That is absolutely rediculous. The warranty should cover the cost of the repair. Just politely call up Toyota customer service and read them your costs shown on your receipt.

02-11-2008, 10:04 AM	#1
bjmurphy Junior Member Join Date: Jan 2008 Posts: 1 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	water pump gone 2004 pirus water pump went at 60,000 I have the extended warrenty, the pupm and instalation was free from the dealer, but I had to pay for a part to install the pump, think it was some type of gasket . the dealer said that it wasn't included in the warrenty, but I would have to have it replaced with the water pump. anyone have this happen to thier 2004 Barbara

02-11-2008, 02:54 PM	#2
KTPhil Senior Member Join Date: Jan 2005 Posts: 1,213 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: water pump gone 2004 pirus If the gasket is a buck or two, fine, but anything more and you should call Toyota customer care and ask for reimbursement. If they covered the water pump (as they shoudl with the warranty), you don't owe a penny. Did they say what gasket they charged you for? What does the receipt say?

02-11-2008, 03:47 PM	#3
Qlara Senior Member Join Date: Dec 2007 Posts: 306 My Car: 2008 Prius Package: #6 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: water pump gone 2004 pirus I think so too. Though my experience is not related to Prius, but other brand (Also the water pump). Everything was charged back to the warranty I don't need to pay anything, except my time to bring it in. Warranty should be covering the job of replacing parts related to the problem, not just bit by bit. Otherwise they can also charge you to pay for the diagnostic time (to find out what the problem is). Keep us posted.

02-11-2008, 06:11 PM	#4
statultra uber-Senior Member Join Date: Dec 2005 Location: cape coral, FL Posts: 575 My Car: 2005 Prius Package: #9 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: water pump gone 2004 pirus my water pump on my 05 prius broke, the pulley broke in half, so i had to purchase a new one, its real easy to install luckily, just sticks in the slot on the side of the engine.

02-11-2008, 06:14 PM	#5
galaxee running WOT until out of fuel Join Date: Mar 2005 Location: central NC/ western WI Posts: 9,075 My Car: 2005 Prius Package: #5 Nominated 5 Times in 3 Posts TOTM Awards: 0 Friends: 21	Re: water pump gone 2004 pirus which gasket?

02-12-2008, 08:55 AM	#6
statultra uber-Senior Member Join Date: Dec 2005 Location: cape coral, FL Posts: 575 My Car: 2005 Prius Package: #9 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: water pump gone 2004 pirus i think the OP is talking about the gasket for the engine water pump. when i bought my water pump it came with a gasket, but then again i bought it used

02-12-2008, 11:21 AM	#7
Winston Senior Member Join Date: May 2007 Location: SF Bay Area, California Posts: 553 My Car: 2007 Prius Package: #6 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: water pump gone 2004 pirus That is absolutely rediculous. The warranty should cover the cost of the repair. Just politely call up Toyota customer service and read them your costs shown on your receipt.