I blew up the inverter????

[andyprius]

Ginny Why don't you just authorise Battery and fuse replacement and see if that fixes it? Battle the battery cost after the fix.

[galaxee]

1. related to lack of dome fuse
2. also related to lack of dome fuse
3. general hybrid system problem code
4. that's related to the hybrid system failure- again could be triggered by a blown fuse in any of the circuits involved
5. and 6. could be a number of things- may or may not indicate actual damage to the inverter.

the code DH saw when he replaced those inverters was a dc/dc converter performance code. but the lack of that code is not a guarantee that everything is ok.

they need to replace any and all blown fuses before they go and replace the inverter all cavalier like that. that's not troubleshooting, that's guessing the inverter is shot based on potentially relevant trouble codes. if they already replaced all blown fuses, cleared the codes, and reread them, well then that's a different story.

we have some spares of the specialty fuses if ya need them.

so in short, do not authorize replacement of the inverter until they have found and replaced all blown fuses.

[Patrick Wong]

Originally Posted by GinnyErns

...First line says Fuse Link Part# 82620-47050
and $59.82 but they are not charging me I guess because it is not in the total column.

Hi Ginny,

OK, this must be the large 5" long grey/clear plastic assembly that lives right next to the jump start terminal (the 100A DC/DC fuse is part of this). I recommend that you accept this repair.

Originally Posted by GinnyErns

Second line says inverter Part#G9200-47120 with 8 hrs of labor total cost $4236.52. Third line is coolant part # 00272--sucz but no cost in total column.

I suggest that you defer this part of the repair for now.

Originally Posted by GinnyErns

Forth line says battery part #2880-21170 for $138.70 and had warranty -battery defective in the total column which then was scratched off and they charged me ...put in total col. under warranty.

I recommend that you accept this battery replacement.

Originally Posted by GinnyErns

then there is a mysterious fee of $401.25 with no description on it.

Isn't that the towing charge?

Originally Posted by GinnyErns

Here are the test results as best as I can pull off the freez frame reports:

It appears that those codes were logged at the time that your car failed.

It is interesting that no other fuses were identified as having failed. However this may mean that the tech didn't get around to inspecting all of them.

As before, I suggest that you authorize replacement of the fuse link and the 12V battery (as well as any other fuses subsequently identified as having failed, such as the DOME fuse), then see whether the car works or not. If it doesn't work, then the DC/DC converter problem codes will probably come back (P0A08/P0A09).

At that point, you will be faced with the decision between having the dealer replace the inverter or trying to obtain a salvage unit and having an independent mechanic install it.

Good luck.

[andyprius]

Isn't HawkJM73 and Ginny"s almost identical. Ginny or Tow truck driver accused of reverse polarity connect, at jumper point. HAWKJM 73 unintentionally connects battery backwards. In that case: Inverter still good.................so, why not also in Ginnys??????

[andyprius]

In regards to the towing fee, isn't that under warranty, if proper procedures are followed? if so isn't the tow truck driver assisting Ginny acting as an agent for Toyota, when jumping voltage to her Prius???

[Patrick Wong]

Originally Posted by andyprius

Isn't HawkJM73 and Ginny"s almost identical. Ginny or Tow truck driver accused of reverse polarity connect, at jumper point. HAWKJM 73 unintentionally connects battery backwards. In his case: Inverter still good.................so, why not also in Ginnys??????

Actually, Hawk is a she, and her case was potentially much worse since the full 12V was incorrectly applied to the 12V bus.

In Ginny's case, the already-installed battery should have partially mitigated the effect of the reverse jump (if a reverse jump happened - which remains unclear.) Yes, it is certainly possible that Ginny's inverter is still good, but we won't know until all fuses and the 12V battery are replaced.

Ginny has two separate issues to deal with: the technical issue of exactly what is wrong with her car, and the financial issue of who is going to pay. I am limiting my comments to the first issue only. I suggest that the first issue needs to be resolved before progress can be made on the second.

[Scruge]

Keep them honest and request your old parts be returned. You may need them if you go to court.

Ask why the battery doesn't have a warranty. Most are prorated for a couple of years. If they don't prorate then get the old battery, I'd be surprised if it were bad.

[GinnyErns]

Patrick....what does HC system malfunctiuon DTC 156 mean....
thought we were talking about 12v batter, a fuse link (he now says fuse link but on the phone which I have recorded he says fusible link), and inverter.
What is the PoA08 and 9 codes reporting on says DC/DC converter......is that really the inverter and if so thought it could not be tested until the other parts were replaced with new ones.

Also I am reluctant to pay for battery and fuse, as my contention is it is warranty work and I should not have to pay. If I pay then I void my warranty on all this $5500 plus who know what next or in a month or so.

[andyprius]

PATRICK: Exactly my thoughts. Scruge: The policy may be that they keep the battery, ( Supposedly, the dealer forwarded my battery to Toyota for further investigation) I never heard of any results. I wanted to keep the Battery but they said NO. Since I did not pay for it, I did not make a major production out of it. I actually wanted to play with it. If one pays, then I agree the old parts should be the customers, including the battery. Should Ginny end up paying for the Battery, she should definitely have it analysed. That was probably the crux of the whole problem.

[Patrick Wong]

Originally Posted by GinnyErns

Patrick....what does HC system malfunctiuon DTC 156 mean....
thought we were talking about 12v batter, a fuse link (he now says fuse link but on the phone which I have recorded he says fusible link), and inverter.
What is the PoA08 and 9 codes reporting on says DC/DC converter......is that really the inverter and if so thought it could not be tested until the other parts were replaced with new ones.

Also I am reluctant to pay for battery and fuse, as my contention is it is warranty work and I should not have to pay. If I pay then I void my warranty on all this $5500 plus who know what next or in a month or so.

Hi Ginny,

All DTCs have five characters: the first is alpha, and the last four are alphanumeric. So I don't know what 156 is.

Don't worry about "fuse link" vs. "fusible link". In this context, both are referring to the same part.

The DC/DC converter is part of the inverter. If the DC/DC converter has failed then the inverter must be replaced.

The codes that were reported to you are likely the codes that were logged at the time that the car failed.

What you really need is to have the fuses and the 12V battery replaced and the existing DTC cleared, then see if the car works or not. If it doesn't work then see what DTC are logged. This will show whether the inverter really needs to be replaced or not.

It's up to you whether you authorize the fuse link and battery repair or not. However you've already escalated your situation to the Toyota Customer Experience Center and they refused to help. You've also tried to escalate the issue to your local media and they are uninterested.

If you have comprehensive auto insurance coverage, that may provide coverage for this situation (less your deductible).

If you do not authorize this repair, I predict your car will remain sitting at the dealer unrepaired, and they will soon send you an invoice for storing the car, on top of everything else. Someone needs to break the impasse.