BT Tech Purchased and concerned

ivorz · 09-14-2009, 09:14 PM

Hi all,
I purchased a BT TEch stiffening plate from the store about a week ago. I received a confirmation email saying that the order was placed.

Since then I have heard nothing. I also tried to contact priuschat via their online form, but have not heard back.

Can anyone help....who to contact or what to do next.

Thanks in advance

blueumbrella · 09-14-2009, 09:38 PM

Quote:

Originally Posted by ivorz

Hi all,
I purchased a BT TEch stiffening plate from the store about a week ago. I received a confirmation email saying that the order was placed.

Since then I have heard nothing. I also tried to contact priuschat via their online form, but have not heard back.

Can anyone help....who to contact or what to do next.

Thanks in advance

Do a search for PriusChat Shop - there are many reported problems and cautionary tales.

patsparks · 09-14-2009, 10:35 PM

It will come.

Muhahahahaz · 09-14-2009, 11:44 PM

I don't even think the stupid online form works...

I bought something from them a couple of months ago, and I NEVER heard from them.

Luckily, my order came... eventually. >_>

ivorz · 09-15-2009, 08:21 AM

is there a phone number or company that I can call to find out about this.

**Danny** · 09-15-2009, 10:11 AM

You can PM me your order info and I'll check into it. Unfortunately, BT products have been shipping very slowly since May.

thx2249 · 09-16-2009, 07:41 PM

Looks like they got rid of all the threads warning people about the lack of communication of the prius shop.

**Danny** · 09-17-2009, 05:06 PM

Not exactly. I did go through and "invisiblized" any threads about closed issues. I'll do the same with this thread once we have confirmation that the OP's stiffening plate has shipped.

The good news is that we're going to start stocking the BT products ourselves within the next couple of weeks so that we're not dependent on 3rd party shipping sources. It's a movement that we'll be making across the board over the next few months with all the products we offer.

CBarr31 · 09-26-2009, 10:02 AM

Quote:

Originally Posted by Danny

Not exactly. I did go through and "invisiblized" any threads about closed issues. I'll do the same with this thread once we have confirmation that the OP's stiffening plate has shipped.

The good news is that we're going to start stocking the BT products ourselves within the next couple of weeks so that we're not dependent on 3rd party shipping sources. It's a movement that we'll be making across the board over the next few months with all the products we offer.

Danny,

That is good news. Any word on finding a Tom's supplier yet?

I sent you a couple of PM's awhile back that still show as "unread", not sure if there is an issue there or not. You might have had server issues or something with the move.

Keep up the good work on the site.

Happy driving,
Chris

radioprius1 · 10-02-2009, 09:01 AM

Quote:

Originally Posted by Danny

Not exactly. I did go through and "invisiblized" any threads about closed issues. I'll do the same with this thread once we have confirmation that the OP's stiffening plate has shipped.

The good news is that we're going to start stocking the BT products ourselves within the next couple of weeks so that we're not dependent on 3rd party shipping sources. It's a movement that we'll be making across the board over the next few months with all the products we offer.

I am not accusing you of anything, but I am curious why you "invisiblized" any threads reporting problems with the PC Shop. It seems to be a very common problem. Shouldn't potential customers be aware of these problems?

09-14-2009, 09:14 PM	#1
ivorz Junior Member Join Date: Apr 2008 Posts: 9 My Car: 2008 Prius Model: Package: N/A Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	BT Tech Purchased and concerned Hi all, I purchased a BT TEch stiffening plate from the store about a week ago. I received a confirmation email saying that the order was placed. Since then I have heard nothing. I also tried to contact priuschat via their online form, but have not heard back. Can anyone help....who to contact or what to do next. Thanks in advance

09-14-2009, 10:35 PM	#3
patsparks An Aussie perspective Join Date: Jul 2007 Location: Adelaide South Australia Posts: 9,189 My Car: 2004 Prius Model: N/A Package: Base Thanks: 120 Thanked 179 Times in 137 Posts Friends: 33	Re: BT Tech Purchased and concerned It will come.

09-14-2009, 11:44 PM	#4
Muhahahahaz Senior Member Join Date: Jul 2009 Location: CA Posts: 124 My Car: 2007 Prius Model: N/A Package: #6 Thanks: 0 Thanked 5 Times in 4 Posts Friends: 0	Re: BT Tech Purchased and concerned I don't even think the stupid online form works... I bought something from them a couple of months ago, and I NEVER heard from them. Luckily, my order came... eventually. >_>

09-15-2009, 08:21 AM	#5
ivorz Junior Member Join Date: Apr 2008 Posts: 9 My Car: 2008 Prius Model: Package: N/A Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: BT Tech Purchased and concerned is there a phone number or company that I can call to find out about this.

09-15-2009, 10:11 AM	#6
Danny Admin/Founder Join Date: Nov 2003 Location: Charlotte, NC Posts: 5,289 My Car: 2010 Prius Model: IV Package: Solar Roof Thanks: 38 Thanked 201 Times in 84 Posts Friends: 37	Re: BT Tech Purchased and concerned You can PM me your order info and I'll check into it. Unfortunately, BT products have been shipping very slowly since May. __________________ Follow PriusChat on and *Buy your discounted 2010 Prius Accessories* here and support PriusChat: PriusChat Shop PriusChat Also Offers Discounts on: Extended Warranty - $1055 : Pre-Paid Maintenance - $875**

09-16-2009, 07:41 PM	#7
thx2249 Junior Member Join Date: Jun 2009 Location: MA Posts: 3 My Car: 2010 Prius Model: II Package: No Package Thanks: 1 Thanked 0 Times in 0 Posts Friends: 0	Re: BT Tech Purchased and concerned Looks like they got rid of all the threads warning people about the lack of communication of the prius shop.

09-17-2009, 05:06 PM	#8
Danny Admin/Founder Join Date: Nov 2003 Location: Charlotte, NC Posts: 5,289 My Car: 2010 Prius Model: IV Package: Solar Roof Thanks: 38 Thanked 201 Times in 84 Posts Friends: 37	Re: BT Tech Purchased and concerned Not exactly. I did go through and "invisiblized" any threads about closed issues. I'll do the same with this thread once we have confirmation that the OP's stiffening plate has shipped. The good news is that we're going to start stocking the BT products ourselves within the next couple of weeks so that we're not dependent on 3rd party shipping sources. It's a movement that we'll be making across the board over the next few months with all the products we offer. __________________ Follow PriusChat on and *Buy your discounted 2010 Prius Accessories* here and support PriusChat: PriusChat Shop PriusChat Also Offers Discounts on: Extended Warranty - $1055 : Pre-Paid Maintenance - $875**

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