headlight replacement

jaw444 · 10-21-2009, 11:04 PM

happy ending :-) Today, the Toyota case manager for my headlight case said they would reimburse me for the repair. That was easy. Thanks priuschat people for all the good info and empowerment.

SBB · 11-08-2009, 06:04 PM

We just had this happen to us (on a 2008 Prius, about 23k miles on it), and thanks to this forum we knew to push for warranty coverage if we got any resistance from the dealer. To our surprise we didn't; they covered the repair in full without an argument. Perhaps Toyota is now quietly taking care of this dangerous (and potentially expensive) problem and in doing so trying to avoid the chance of having to do another recall. (I've still posted a defect complaint via the NHTSA web site because it's absurd that headlights should fail like this on nearly brand new cars.)

Thanks again to everyone in PriusChat for the discussion, ideas and support.

10-21-2009, 11:04 PM	#101
jaw444 Senior Member Join Date: Dec 2008 Location: Los Angeles Posts: 163 My Car: 2007 Prius Model: Package: #6 Thanks: 26 Thanked 6 Times in 6 Posts Friends: 0	Re: headlight replacement happy ending :-) Today, the Toyota case manager for my headlight case said they would reimburse me for the repair. That was easy. Thanks priuschat people for all the good info and empowerment.

11-08-2009, 06:04 PM	#102
SBB Junior Member Join Date: Nov 2009 Location: New York Posts: 2 My Car: 2008 Prius Model: N/A Package: Navigation Thanks: 0 Thanked 0 Times in 0 Posts Friends: 0	Re: headlight replacement We just had this happen to us (on a 2008 Prius, about 23k miles on it), and thanks to this forum we knew to push for warranty coverage if we got any resistance from the dealer. To our surprise we didn't; they covered the repair in full without an argument. Perhaps Toyota is now quietly taking care of this dangerous (and potentially expensive) problem and in doing so trying to avoid the chance of having to do another recall. (I've still posted a defect complaint via the NHTSA web site because it's absurd that headlights should fail like this on nearly brand new cars.) Thanks again to everyone in PriusChat for the discussion, ideas and support.

LinkBacks (?) LinkBack to this Thread: http://priuschat.com/forums/toyota-prius-service-bulletins-tsbs/42999-headlight-replacement.html
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