headlight replacement

CarolinaJim · 05-16-2008, 05:48 PM

[quote=CarolinaJim;617059]I'll take the car in to the dealer and provide a report on my experience on getting this repaired under warranty. quote]

I took the car in today. The left bulb was replaced under warranty. The guy who replaced the bulb did the job in the parking lot. He took the top off the fuse box on the left fender. He did the job mostly by feel.

sickle10 · 07-28-2008, 04:16 PM

There are other posts on this issue. The Platinum warranty does not extend to bulbs. You need to call Toyota customer care and complain loudly. They covered one of my bulbs under as "customer loyalty" but wanted me to pay the dealer the $300 in labor. After the second bulb went out during my commute in the dark and after I had already waited 3 weeks for the dealer to get the first replacement bulb they agreed to replace both bulbs and the dealer ate the labor.

05-16-2008, 05:48 PM	#11
CarolinaJim Senior Member Join Date: Jan 2008 Location: Swansboro, NC Posts: 121 My Car: 2007 Prius Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: headlight replacement [quote=CarolinaJim;617059]I'll take the car in to the dealer and provide a report on my experience on getting this repaired under warranty. quote] I took the car in today. The left bulb was replaced under warranty. The guy who replaced the bulb did the job in the parking lot. He took the top off the fuse box on the left fender. He did the job mostly by feel.

07-28-2008, 04:16 PM	#12
sickle10 Junior Member Join Date: Jan 2006 Posts: 7 My Car: Package: Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Re: headlight replacement There are other posts on this issue. The Platinum warranty does not extend to bulbs. You need to call Toyota customer care and complain loudly. They covered one of my bulbs under as "customer loyalty" but wanted me to pay the dealer the $300 in labor. After the second bulb went out during my commute in the dark and after I had already waited 3 weeks for the dealer to get the first replacement bulb they agreed to replace both bulbs and the dealer ate the labor.