1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Prius trouble

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Cjeigh, Feb 11, 2014.

Page 2 of 2
  1. Tony D

    Tony D Active Member

    Joined:
    Aug 31, 2013
    468
    132
    0
    Location:
    Dublin, Ireland
    Vehicle:
    2008 Prius
    Model:
    N/A
    Have a look at the point where it states that the brakes must have 50% left

    http://www.toyotacertified.com/ebrochures/toyota_certified.pdf

    Write to them again stating a number of the facts that are shown on their website. I'd fight this one if I were you as it's worth it if you are sucessful
     
    #21 Tony D, Apr 15, 2014
    The Electric Me likes this.
  2. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,796
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    That's my feeling. The vehicle certainly doesn't seem to be meeting the standards supposedly set by Toyota for a "Certified Used" Toyota.

    You go to Toyota, you pay more for a "Certified" used vehicle. I think the expectation that you won't need new brake pads, new rotors, an intake manifold, tires and an alignment all done within 5000 miles and less than 6 months, is reasonable.
     
    #22 The Electric Me, Apr 15, 2014
    Cjeigh likes this.
  3. orenji

    orenji Senior Member

    Joined:
    Aug 17, 2013
    5,884
    3,486
    0
    Vehicle:
    2010 Prius
    Model:
    Three
    I would contact the dealer again and tell them you want to be refunded the cost of the brake job, or you will be in contact with the District Attorney's office for fraud.
     
    #23 orenji, Apr 16, 2014
  4. Cjeigh

    Cjeigh Junior Member

    Joined:
    Dec 13, 2013
    45
    6
    0
    Location:
    Winnebago, IL
    Vehicle:
    2010 Prius
    Model:
    III
    Exactly - I copied and pasted into my letter what they claim a Toyota Certified Vehicle is. I'm writing another letter and then I'm going to the BBB and possibly the newspaper. People should know these things. I purchased 4 tires today, after 10,000 miles. NOW I have a so-called Toyota Certified Vehicle, at least I HOPE so.:)
     
    #24 Cjeigh, Apr 17, 2014
  5. Cjeigh

    Cjeigh Junior Member

    Joined:
    Dec 13, 2013
    45
    6
    0
    Location:
    Winnebago, IL
    Vehicle:
    2010 Prius
    Model:
    III
    hmmmm?
     
    #25 Cjeigh, Apr 17, 2014
  6. Cjeigh

    Cjeigh Junior Member

    Joined:
    Dec 13, 2013
    45
    6
    0
    Location:
    Winnebago, IL
    Vehicle:
    2010 Prius
    Model:
    III
    Yes, but brake pads and rotors are considered "wear and tear items". Yea, right - like my cousin says, "you used 50% of the brake pads in 5,000 miles, so brake pads must be good for 10,000 miles? No way, unheard of." Grrrrr.
     
    #26 Cjeigh, Apr 17, 2014
  7. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,792
    48,994
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the warranty specifically excludes brakes?
     
    #27 bisco, Apr 17, 2014
  8. Cjeigh

    Cjeigh Junior Member

    Joined:
    Dec 13, 2013
    45
    6
    0
    Location:
    Winnebago, IL
    Vehicle:
    2010 Prius
    Model:
    III
    174 point inspection and reconditioning to Toyota Standards.
     
    #27 Cjeigh, Apr 17, 2014
  9. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,792
    48,994
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    aren't the brakes one of the 174 points?
     
    #28 bisco, Apr 17, 2014
  10. orenji

    orenji Senior Member

    Joined:
    Aug 17, 2013
    5,884
    3,486
    0
    Vehicle:
    2010 Prius
    Model:
    Three
    Exactly!
     
    #29 orenji, Apr 17, 2014
(You must log in or sign up to post here.)
Page 2 of 2