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2014 radio question

Discussion in 'Gen 3 Prius Main Forum' started by mountaindays, Sep 10, 2014.

  1. mountaindays

    mountaindays New Member

    Joined:
    Sep 10, 2014
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    Location:
    ashland or
    Vehicle:
    2014 Prius
    Model:
    Three
    After 3 months of owning our new 2014 prius 3, after picking up our car from the service of 5000 miles, found the radio no longer worked correctly. Though dealership felt it was nothing to do with their servicing, they ordered and replaced with a new radio. Upon calling sirius radio as it was no longer working, discovered our new radio was actually a radio from a 2012 prius. So our questions if anyone can help... does it seem acceptable to replace 2014 radio with 2012 radio? Is there any difference with hd, voice commands, etc? It does say software is version 3.1.0. Sirius could not transfer our subscription as obviously we are not an authorized user for the radio and account now in our car. Suggestions?
     
    #1 mountaindays, Sep 10, 2014
  2. webbkr

    webbkr Junior Member

    Joined:
    Apr 15, 2012
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    Location:
    Central Florida
    Vehicle:
    2014 Prius
    Model:
    Two
    Sorry to hear of your problem. What I'd do is visit the dealer, let him know the details, especially the inability to access Sirius. Then let's say they do supply you a 2014-vintage radio. Then you still would have a "different" radio (not the original), so are you still out of luck with Sirius? Just a thought...
     
    #2 webbkr, Sep 14, 2014
  3. bisco

    bisco cookie crumbler

    Joined:
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    hopefully, if you explain the situation to sirius, they will hook you up no charge. all the best!(y)
     
    #3 bisco, Sep 14, 2014
  4. Okinawa

    Okinawa Senior Member

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    And if he was supplied with a new radio it would have a different radio number. Just have to check with Sirius.
     
    #4 Okinawa, Sep 14, 2014
  5. bisco

    bisco cookie crumbler

    Joined:
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    seems to me, a 2014 radio should be replaced with a 2014 radio. but i don't know the legalities.
     
    #5 bisco, Sep 14, 2014
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