My 60k maintenance experience w/ MB Toyota

first, look at the maintenance schedule in your o/m.

secondly, what have you done between 28k and 59k?

thirdly, you should inspect/replace the cabin filter every 15k and the air filter every 30k.

D) i would change the tranny fluid. (not recommended by toyota, but a priuschat must)

5) synthetic oil change ~$60. inspections, wouldn't pay them anything unless i witnessed them. the brakes should get a thorough inspection and maybe lube the slide pins when the wheels are being rotated.

F) plus the $50. deductible, $160. sounds reasonable.

 

Get the warranty work done and start searching for another service dealer

 

All dealers do that all the time. All you got to do is say no. No pressure.

 

I agree. If they really feel strongly about it, they'll prove to you that the work needs to be done. My mechanic always suggests things based on mileage or time and then we discuss them. About half the time I get the work done and half I don't. Some I agree to have done are just preventative because we take long road trips. Unless it's a safety issue, you can always just say No. Technically, we probably don't even have to change oil at 10,000 miles, but it's probably the smart thing to do. It's kind of funny though. We don't object to doing that, but we object to almost everything else a dealer recommends. And many of us who take our vehicles to an independent mechanic probably get the very same work done without question, we just don't trust dealers even though they're arguably the best trained to work on our vehicles. It probably starts at the very beginning because no matter how good of a deal we got buying our vehicles, we all overpaid and we know it.

 

You know how I can tell you've never been to my dealer?

I got exactly what I paid for.

 

I didn't say I trust my dealer yet either. They did just fine on my 10,000 visit, at least with everything I was able to double-check.

Didn't say you didn't, just that you still over-paid and they made a bunch of money. Don't get me wrong, I'm happy with my purchase, just don't kid myself that I put one over on them with the deal. I got a much better deal, percentage-wise, on my 1970 GTO because they didn't hold back as much for dealer kickbacks then. Numbers are for illustration only, but let's say KB was 10% and markup was 17% in 1970. Now it's closer to 14% and 13% respectively. That means that even if you pay dealer cost, the dealer still makes 4% more than he did back in 1970. At least that's the way I look at today's Below Dealer Cost sales I see on various vehicles.

 

I heard it only costs Toyota $5000 to make our cars (The Prius) and they sell it for as much as the 5s which is $30k

 

Not sure about your numbers, but large profit is made by every car company.

 

I heard the Earth is flat.

 

I think it is time to petition Danny for:

1. A sub-forum for people to whine about dealerships
2. Ability to ignore sub-forums

 

As my thread says, I had a much better experience at 60,000. For better or worse, I don' t have the extended warranty.