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lost keys..need help

Discussion in 'Generation 1 Prius Discussion' started by dswi, Jan 12, 2015.

  1. Yakoma

    Yakoma Active Member

    Joined:
    Oct 17, 2014
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    Location:
    ATL-ish
    Vehicle:
    2008 Prius
    Model:
    N/A
    I'd like to see it

    :coffee:
     
  2. dswi

    dswi Junior Member

    Joined:
    Apr 22, 2012
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    Location:
    Greenville, South Carolina
    Vehicle:
    2001 Prius
    Model:
    N/A
    Monday, January 12, 2015
    Lost keys…can dealership make a new master key by VIN?--"yes ($150.00)"

    Monday, January 12, 2015
    Dropped Prius off

    Monday, January 12, 2015
    Received word “have to change ECU” ($1000.00)

    Monday, January 12, 2015
    Authorized ECU replacement--"will be ready for your weekend trip to Charleston. Pick it up Thursday 1-15-2015."

    Wednesday, January 14, 2015
    "Radio piece broken--Toyota of Greenville will take care of it…part is on order"

    Tuesday, January 20, 2015
    Picked up Prius--1/2 dash lights out and no inspection done

    Wednesday, January 21, 2015
    Talked to David (service manager)

    Wednesday, January 21, 2015
    Dropped Prius off at Toyota of Greenville

    Thursday, January 22, 2015
    "Bulbs burned out…have to special order"

    Sunday, February 08, 2015
    5:00 pm on a Sunday…"Lead tech and service manager working on it now"

    Friday, February 13, 2015
    loaner tags expired...can I drop by and change them out

    Monday, February 16, 2015
    Picked up Prius

    Wednesday, February 18, 2015
    Left message for Jim to call me

    Friday, February 20, 2015
    Left message for Jim to call me

    Tuesday, February 24, 2015
    Left message for Jim to call me

    Saturday, February 28, 2015
    Emailed Jim about dash rattle and lights out

    Friday, March 06, 2015
    Talked to Service manager (David)

    Monday, March 09, 2015
    Dropped Prius back off and took a ride with Tech to identify rattle in dash

    Thursday, March 12, 2015
    "Rattle is from gear shift mechanism…have to special order from Japan…TOG will cover this, however Upper dash is going out…if you want the lights back on it will have to be replaced ($800.00)"

    Friday March 20, 2015
    @5:00 (while I was on the way to Myrtle Beach for a volleyball tournament)
    Received a voice mail "Prius is ready"

    Saturday March 21, 2015
    Emailed Toyota of Greenville General Manager.
     
    #42 dswi, Mar 23, 2015
    Last edited: Mar 24, 2015
  3. bwilson4web

    bwilson4web BMW i3 and Model 3

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    Vehicle:
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    Prime Plus
    In light your experience, any thoughts about "Who should and should NOT buy a 2001-03 Prius"?

    Our +12 year old cars are going to enter a phase where Toyota replacement parts and technical skills are going to decline. The small cadre here and "Prius Technical Stuff" will soon enough look like the New Zealand, 'gray market' owners of the NHW10. Already NHW11 documentation falls into the 'used book' category. Then there is the problem of diagnostic tools. In effect, 'waiting for the wheels to fall off.'

    Then I keep getting +500 miles per tank.

    Bob Wilson
     
    depriusoto likes this.
  4. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
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    Location:
    Western Washington
    Vehicle:
    Other Hybrid
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    Are you forecasting these two events?
     
  5. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
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    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    As far as I know, documentation for anything later than 2012 falls into the 'non-book' category - Helm, Inc., has been the distributor of the printed documentation, but no longer receives anything from Toyota to distribute except owners' manuals. All else is online at techinfo. So, we still enjoy the same documentation support as the latest and greatest Toyota models. :)

    Even that seems less of a problem with the wide use of Techstream, and the availability of a bunch of the diag information for other uses like ScanGauge ... not to mention the fact that our vehicles were early enough in the OBD-II game to still have blinkenlights as an alternative to scantools.

    I think it's really mostly going to be the inevitable decline in parts availability that starts eating into practicality.

    -Chap
     
    bwilson4web likes this.
  6. Yakoma

    Yakoma Active Member

    Joined:
    Oct 17, 2014
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    Location:
    ATL-ish
    Vehicle:
    2008 Prius
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    N/A
    Funny, in an aggravating, sad kind of way. These types of experiences have happened to me which is why I now try to do as much of this as I can myself. I simply can't trust a mechanic any further than I can throw him - and I have a bad back. So, how much did this adventure cost you, if anything?

    BTW, I love how you shift into the future on the last two entries. I suppose that's when you go into the future as the Terminator and wreak havoc on the dealership and its various managers.

    I hope all this works out for you - and your parting line to the dealership is "I WON'T be back."
     
  7. dswi

    dswi Junior Member

    Joined:
    Apr 22, 2012
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    Location:
    Greenville, South Carolina
    Vehicle:
    2001 Prius
    Model:
    N/A
    Probably a typo...or paste error.
    My bad.
     
  8. dswi

    dswi Junior Member

    Joined:
    Apr 22, 2012
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    Location:
    Greenville, South Carolina
    Vehicle:
    2001 Prius
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    N/A
    I have only spent the $1000.00....no tax or shop fees added...everything else has been covered by their service department...forgot to add...they even gave me a free oil change...and every time the Prius was in the shop since 1-21-15 I have had a loaner vehicle for my use.
     
  9. dswi

    dswi Junior Member

    Joined:
    Apr 22, 2012
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    Location:
    Greenville, South Carolina
    Vehicle:
    2001 Prius
    Model:
    N/A
    Picked up the Prius this evening...David (Toyota of Greenville General Manager) is a stand up guy...without his intervention the top console would have never been replaced!
    Everything seems to work fine with the car.
    Just wanted to share the "happy ending".
     
    bwilson4web likes this.
  10. PeterHaas

    PeterHaas Member

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    Location:
    Monterey Bay, CA
    Vehicle:
    2012 Prius
    Model:
    Two
    Black keys which are otherwise uncut, but have an X217/TR47 key section, are the most useful as these may be made into anything one desires ... Master or Valet mechanical bitting, Master or Sub-master electronic coding.

    Third-party keys are black perhaps because the manufacturer doesn't want to "dual inventory" his stock, and he knows that a gray key is really superfluous, as a black key may be made into a gray one, and, similarly, a gray one may be made into a black one, at least functionally speaking.

    Besides which, ePay sellers are charging a very stiff premium for gen-u-wine Toyota black keys (these have the logo on them), but no premium for a generic key (these have no logo on them).