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Clock and Mph km/h buttons not working

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by ctapia0922, May 3, 2015.

  1. ctapia0922

    ctapia0922 Junior Member

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    my clock and mph kmh buttons are not working, I'm guessing it's a fuse but i don't know where to locate it, can someone help me with this... everything else seems to be working fine in the car, thanks. It's a 2013 Prius 2
     
    #1 ctapia0922, May 3, 2015
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  2. xliderider

    xliderider Senior Member

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    The fuse is #29 in the fuse box under the left side of the dashboard, near the kick panel. It's labelled PANEL on the inside of the fuse box cover.
     
    #2 xliderider, May 3, 2015
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  3. bisco

    bisco cookie crumbler

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    welcome! all the best.(y)
     
    #3 bisco, May 3, 2015
  4. xliderider

    xliderider Senior Member

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    If it's fuse #29, other things affected may be P switch to engage Park in transmission, AC system, audio system, glove box light, etc.
     
    #4 xliderider, May 3, 2015
  5. ctapia0922

    ctapia0922 Junior Member

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    Well... nothing else seems to be wrong from the things you mentiomed, but all 3 clock buttons and kmh/mph buttons don't work... could it be something else then?
     
    #5 ctapia0922, May 3, 2015
  6. xliderider

    xliderider Senior Member

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    You should still check the fuse.

    If the fuse is Ok, then you might have to think about the possibility that the harness behind the switch may be disconnected or something.
     
    #6 xliderider, May 3, 2015
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  7. ctapia0922

    ctapia0922 Junior Member

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    Ok, I'll buy a fuse tomorrow and install it, I'll let you know how it went, thanks
     
    #7 ctapia0922, May 4, 2015
  8. xliderider

    xliderider Senior Member

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    Low profile mini ATM type automotive fuse, 10Amp
     
    #8 xliderider, May 4, 2015
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  9. ctapia0922

    ctapia0922 Junior Member

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    Well i changed it and it didn't fix it... i went over to the dealer but just for inspecting it it's 115....
     
    #9 ctapia0922, May 4, 2015
  10. bisco

    bisco cookie crumbler

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    is that covered under the 3/36?
     
    #10 bisco, May 4, 2015
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  11. ctapia0922

    ctapia0922 Junior Member

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    Well they didn't tell me anything about that, i told them it was a 2013 prius and they just told me that if they inspect it it would be 115... although i didn't ask
     
    #11 ctapia0922, May 4, 2015
  12. bisco

    bisco cookie crumbler

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    check your warranty book, i'm not sure what's covered.
     
    #12 bisco, May 4, 2015
  13. Patrick Wong

    Patrick Wong DIY Enthusiast

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    If your car is still covered under the 3 year/36K mile warranty, and you are sure it has a problem, then don't worry about the inspection fee. The fee should be waived when a problem is found, covered under warranty.

    The point of the inspection fee is that the dealer service dept management does not want owners to be wasting the time of the service staff on issues which cannot be verified by the service staff, issues caused by user error, or issues which are not problems that the service staff is able to fix. So if you agree to pay the fee if it turns out there is no problem that the service staff can address, then they are willing to investigate your issue. Just make sure you are able to demonstrate the problem to the service writer.
     
    #13 Patrick Wong, May 5, 2015
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  14. ctapia0922

    ctapia0922 Junior Member

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    Ok, thanks for the info I'll spin by the dealer today or tomorrow i really want to get maintainance reqd thing disappear and to set the right time lol
     
    #14 ctapia0922, May 5, 2015
  15. DumbMike

    DumbMike Active Member

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    By some chance did you remove the part of the dash which holds these buttons? If so, maybe the plastic gizmo behind each of the buttons dropped off, are turned in the wrong direction, aren't placed correctly, etc.

    Mike
     
    #15 DumbMike, May 5, 2015
  16. qdllc

    qdllc Senior Member

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    If you have the correct tools, pop open the dash and see if a wire harness has come loose.
     
    #16 qdllc, May 6, 2015
  17. DumbMike

    DumbMike Active Member

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    You really don't need any tools. Just use your fingers. Start from the area around the cup holder and gently tug and pull. Work your way up to the dash. But I agree that maybe something got loose.

    Mike
     
    #17 DumbMike, May 13, 2015
  18. Fooseman75

    Fooseman75 New Member

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    This forum is a while back, but i just bought a 2013 Prius. Same buttons listed above. Mph/clock buttons didnt work. Pulled the dash. There are no wires connecting the buttons. There werent any loose wires hanging anywhere. What do i need to do to get the correct wires to the connector? Do i need a new wiring harness?
    Thanks!
     
    #18 Fooseman75, Sep 9, 2019
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