Once is more than enough.

I think I would ask them (through my lawyer) to define leakage and seepage, and hear what they have to say - it might be entertining! Good luck. The "…the regular battery for $360 dollars…" would have got my attention, setting off all manner of bells and warnings (those batteries are available on-line for about ½ that price - here you are: AGM Toyota Prius Auxiliary Battery - Made in the USA: BatteryMart.com (without the labour to install) - Well, perhaps the owner of the dealership franchise had a payment due on his boat? Good luck, I hope you get it all sorted out to your satisfaction.

 

That's assuming you really needed a 12v battery at all. Not extremely likely on a 2012. It's also unreasonable that the timing cover seal would cost $1900. Hopefully the extended warranty is really a Toyota warrantee and not from a third party. I would take the car elsewhere for a second opinion or simply wait until some trouble light comes up, if ever, and then go elsewhere. I assume Universal Toyota is the one in San Antonio owned by Red McCombs. I would go to North Park Toyota which is probably closer to you on the South side of town and is near the Tundra/Tacoma factory.

 

Too bad your experience has been so negative.
Kind of sounds to me like your problems really are stemming from the dealership.
Not even knowing your car had a warranty that you purchased from same said dealership?
That whole "Leakage vs. Seepage" deal is REALLY sleazy.

You're probably so soured on the experience that their isn't anything I could say to convince you that Toyota's are good vehicles. But I've owned both Honda's and Toyota's and believe both companies make good products.

I don't know what recourse you may or may not have with the warranty, but I surely wouldn't take the vehicle back to that dealership.

I don't know if I'd necessarily conclude your vehicle is no good and Toyota is a bad company based on your regrettable experience. Dealerships are independent entities, I myself made a change from the dealership I purchased for service because of some questionable treatment by the purchasing dealership.

If a change of repair venue doesn't help? Then....well I agree that Honda makes great vehicles.
But I know from hanging around Honda Fit forums when I owned my Honda Fit, that problems arise occasionally at Honda Dealerships as well.

 

The 'junk' here is not your Prius, it is the dealership / shop that is trying to vacuum out your wallet. Select a different shop for future service and repairs.

 

What's the mileage on your odometer? The timing cover seal is covered under the 36 mo./60,000 mile powertrain warranty.

FYI, I was quoted $1700 to replace the timing cover gasket for a dubious oil leak as well. I also have an extended warranty on our 2011 prius, but didn't need to use it because the timing cover seal was covered under the powertrain warranty. If your v falls within the mileage of the warranty, go online and print out the powertrain warranty from Toyotas own website and take it down to the dealership. They'll do the repair free of charge to you.

 

Most here will say if it's a small leak (seepage), then monitor your oil level periodically between oil changes, something you should be doing anyway, and don't really worry about it.

The seepage is so minor the oil isn't even dripping out of the vehicle onto the ground below, correct? There's no oil stain below the vehicle where it's parked?

 

Hint: don't ever buy a Jeep... new, or otherwise.

Who may still be stinging from the financial disaster that was this year's F1 race at Circuit of the Americas (McCombs Partners owns the track) in a post-tropical monsoon, not to mention the State of Texas backing down on its financial backing of the $25 million annual race sanctioning fee. Gotta make up the losses somewhere!

 

That doesn't really make sense. Nor have you actually make any statements about whether you like the car or not. You do have some recourse against the dealer by going directly to Toyota, and certainly Toyota should hear about this dealer's practices.

Having said all that, it seems to me that what really has you pissed off is that you allowed yourself to be fleeced. Which has nothing to do with the car.

 

North Park Toyota in San Antonio has a much better reputation.

 

The standard mantra is that the only thing wrong with Toyota's is that you have to buy them from a Toyota dealership.

 

In the future ask yourself this very important question when buying another vehicle. Which car depreciates faster Toyota Prius or Honda CRV. The answer is the Toyota Prius. You should have bought another Honda CRV.

 

No donut holes are the same,same thing with Toyota dealerships.

 

the most reliable car on the road is okay, but nothing to write home about? all in all, i would rate toyota dealerships no worse than any other, and better than some. maybe honda is better, or maybe you just found a good one. does your wife still like the car?

 

I am dedicated to my Toyota dealer because they've been extraordinary, but I've never dealt with another dealer. I have dealt with other brand's dealers, and the treatment was so utterly horrible, I've never been back, either for service, or another car.
I've even taken other car makes to my Toyota dealer, with similar (meaning great), results.

I'm actually scared to go to another dealer

 

No matter what kind of car I have owned, 7 out of 10 times, my experience with Dealerships is negative. From the mechanic who thinks looking at my car is a "waste of my time", to the service manager who seems to think "my problem is in my head", to the 20 something reception clerk who thinks she's hotter than $#@! and thinks you should just pay the bill and have dreams about her. Having vented all that, it has been the life of the vehicle that has turned me to finally land on Toyota. I too, finally opted to get the best warranty that Toyota (not the Dealer) has to offer, so that no matter where I go, I got the company behind me, not little miss hottie at the reception desk, or Mr. impatient service manager, or the mechanic that seems to think you know nothing about cars from a dealership. Yes, I have had good experiences, but they all happened when I use to drive Saturn Vehicles. (yep, I owned 4 of them).

 

Sounds like a way huge overreaction. But this is why Tesla doesn't do it and doesn't want to. Toyota can make the best cars in the world, but when they are sold by slime, it hurts the overall brand.

I've only been to the Toyota dealerships around me twice I think. Once for a recall, and once to buy a second Prius in addition. Both times were less than awesome experiences compared to visiting the Lexus dealership. But the extra $40K it costs to buy a Lexus RX is not made up for by the free bakery items and beverages in the leather chairs.