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Safety Connect® Contract ID ?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by woody weaver, May 15, 2014.

  1. woody weaver

    woody weaver Junior Member

    Joined:
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    Location:
    Frederick, MD
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Advanced
    I have a PiP Advanced, purchased here in Maryland from a dealer. It is the "Advanced" model. I'd like to get emails on charge completion, as I see discussed in the thread. Looking at Charge Management it seems I need a Contract ID.

    I was at the dealer for a 5K maintenance. Asked about it -- didn't know the name, so described it as 'charge notification through the OnStar like system' and the service rep didn't know. He asked someone, they asked someone else, and at one point I had four guys, one wearing a suit, all making guesses but without knowing what it was.

    Should the dealer be aware of the Safety Connect ? What sort of cost is associated with it? How can I enroll?
     
    #1 woody weaver, May 15, 2014
  2. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
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    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Try calling SafetyConnect at 800-331-4331 . If they aren't the right people, they can tell you who is. Safety Connect is Toyota's version of OnStar. The cell phone built into the Advanced is used for communication. Like OnStar, the car will call a dispatcher in the event of an accident and report your location . You can also press the SOS button to talk to a Safety Connect operator to get a tow truck or other assistance. The same phone is used for the telematics, such as reporting charge status.
     
    #2 CharlesH, May 15, 2014
    woody weaver likes this.
  3. woody weaver

    woody weaver Junior Member

    Joined:
    Mar 11, 2014
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    Location:
    Frederick, MD
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Advanced
    Good advice. Option 1 gets me to "to enroll in or renew Safety Connect subscription press 2."

    Its now ten minutes later, and I've been enrolled -- three free years, starting from the day the dealer sold me the car (so they should have known about it!) Now to configure the email charging notification... :)
     
    #3 woody weaver, May 15, 2014
  4. rxlawdude

    rxlawdude Active Member

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    Location:
    So Calif
    Vehicle:
    2015 Tesla Model S
    Your dealer should have taken care of this for you upon delivery.
     
    #4 rxlawdude, May 15, 2014
  5. woody weaver

    woody weaver Junior Member

    Joined:
    Mar 11, 2014
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    Location:
    Frederick, MD
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Advanced
    Alas, my dealer is a bit of a dumb blonde when it comes to prius plug-ins: kind and friendly, even generous on prices, but a bit of a ditz when it comes to technical issues. When I was purchasing the car, I'd asked my sales person about setting the backup beep to beep once, and neither he nor his manager had heard of it. I was annoyed that they didn't file the paperwork for me on the HOV tags in Maryland (I sent the forms off myself a few weeks later.) And now I find that they didn't know about the SafetyConnect. Sigh. Letter to the manager, I guess, that they need to pay more attention. I'd still recommend the place, though. You just have to be an aggressive consumer (and read PriusChat.)
     
    #5 woody weaver, May 16, 2014
  6. JimN

    JimN Let the games begin!

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    Location:
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    Vehicle:
    2010 Prius
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    Remember all this when completing the customer satisfaction survey.
     
    #6 JimN, May 16, 2014
  7. minnyprius

    minnyprius Member

    Joined:
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    Location:
    Twin Cities
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    Would you pay for this service once your three free years are up?
     
    #7 minnyprius, Jan 30, 2016
  8. bisco

    bisco cookie crumbler

    Joined:
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    nope.
     
    #8 bisco, Feb 1, 2016
    minnyprius likes this.
  9. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
    Nov 27, 2005
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    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Given my AAA service, I really don't have any need for the Safety Connect towing service. But I am attracted to the automatic emergency response feature, which calls in with your location when something bad like airbag deployment happens. I also use the Advanced Entune apps, such as charge management, vehicle locating, and gasoline mileage reports. So I renewed my Safety Connect. YMMV
     
    #9 CharlesH, Feb 2, 2016
    minnyprius likes this.
  10. bfd

    bfd Plug-In Perpetuator

    Joined:
    Mar 19, 2009
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    Location:
    Close to SDSU in the Far Southwest Corner of Cali
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced

    Might you describe the gas mileage reports? I hadn't noticed that option before. Is it the ECO dashboard?
     
    #10 bfd, Feb 10, 2016
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