to buy or not to buy extended maintenance plan (not extended warranty)

$1400 for an extended maintenance plan is a monumental rip-off.
With all of the unnecessary maintenance that they will be recommending that's not covered by this "service" they could make a huge profit by giving it away for free - which is exactly why the first two years are.......free.
Any coverage that's limited to one specific dealership instead of any Toyota dealership is almost certainly a scam.

I would immediately and firmly demand a full refund.
I would also advise them that any request that I get from Toyota to rate the dealership on your purchase "experience" will suffer from any delay in my refund and apology.
Yes.....they owe you one of those too.

I would also put them on notice that they're being actively monitored by name at a forum with over 100,000 members and that they should be content to make a good profit without resorting to 1970's GM dealership tactics.

Be very careful about letting them work on your car and familiarize yourself with WHAT IS REQUIRED by the schedule of maintenance for your car (hint: it's not much!)
Anything that's not on this schedule isn't maintenance....it's a repair.

Repairs require an explanation and a second opinion.


Refund?
Oh heck yes.

Before Supper!!!

 

are you sure it's a maintenance plan, and not extended warranty? that's outrageous!

 

a quick little bit of math: $1400 / 8 services = $175 per service

you said you got an additional 4 years worth of free service, which are about every 6 months, so 4 years x 2 services per year = 8. now most times they just change oil, check tires (maybe rotate them), check fluids etc. most shops would charge you $50.00 at most for this, so if you kept up with twice a year at 4 years would be $400.00 in short, if this agreement is just for maintenance service you got screwed.

 

I'm sure there's more to it.

I paid approximately $1k for my extended plan, but it included a true bumper-to-bumper, including aesthetic damage (e.g leather damage and minor dents) plus all of the devices in the vehicle (e.g. touchscreen, camera, etc). It was totally comprehensive. I made them give me pretty much everything, including loan payoff, except car washes, which I soon realized were free with every oil change anyway. The cost was less than $20/month.

 

I paid $299 to extend my service two additional years. (It was a special they were running at the time.) That also included extension of roadside assistance.

 

thanks for getting back to us!

 

+1.