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PIP EV range falloff

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by gallde, Aug 19, 2016.

  1. gallde

    gallde Active Member

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    My 2012 PIP used to get just over 10 EV miles on my hilly, high-speed NYC-area commute, and now in August 2016 (with less than 50k miles), has dropped to less than 8 miles per charge, so I can no longer make it to work or back on EV. At what point should I consider this falloff to be a "defect" and claim it on my extended warranty?
     
  2. Tideland Prius

    Tideland Prius Moderator of the North
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    @Prius Team, any idea? What is Toyota's tolerance for battery degradation?
     
  3. bisco

    bisco cookie crumbler

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    no warranty unless it throws a battery code. snafu = situation normal, all fowled up.

    when you say 'extended warranty', did you buy a separate warranty for the battery with written specs as to what qualifies?
     
  4. CraigCSJ

    CraigCSJ Active Member

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    When I bought my 2012 PIP, I read the Toyota warranty as only considering the hybrid battery to be defective when it reached a point that the car would not operate properly as a hybrid Prius. If my reading is correct, the deterioration you describe would not amount to a defect. I have no idea what your extended warranty covers, but I doubt it is different in this respect than the Toyota warranty. So far as I know, the coverage of the warranty has not been tested.
     
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  5. bisco

    bisco cookie crumbler

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    i expect prius team will clear all this up, first thing monday.
     
  6. Prius Team

    Prius Team Toyota Marketing USA

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    Just as an FYI I did see this and I'm looking into it for you. Hang tight. :)
     
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  7. bisco

    bisco cookie crumbler

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    @gallde , looks like you're in good hands!
     
  8. Yea Right

    Yea Right Active Member

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    I'm a new guy to the forum, however I've been in a few other forums in the past with manufacturers involved. Typically not as large as Toyota.

    Let me just say, knowing they are involved and participating in these discussions is AWESOME !!!
     
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  9. markabele

    markabele owner of PiP, then Leaf, then Model 3

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    What was the result with the Prius Team?
     
  10. bisco

    bisco cookie crumbler

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    you saw their most recent post #6.
     
  11. Prius Team

    Prius Team Toyota Marketing USA

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    Hey gallde, I talked to the team and they wanted to follow up with you directly to get more information. Can you send me a private message with your phone # so I can pass it on to our team?

    Thanks!
     
  12. bisco

    bisco cookie crumbler

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    i knew we'd be kept out of the loop. hey prius team, mine has had some degradation as well, can you pm me please?
     
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  13. Prius Team

    Prius Team Toyota Marketing USA

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    I'd be happy to have the team reach out to you as well - just PM me your contact info and I'll have them give you a call.
     
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  14. bisco

    bisco cookie crumbler

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    will do, thanks!(y)
     
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  15. Pasaman

    Pasaman Active Member

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    Why is this so hush hush?
     
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  16. bisco

    bisco cookie crumbler

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    not kosher for one person to get a backdoor deal and others to find out.;)
     
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  17. Plugged Up

    Plugged Up New Member

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    I just became a member on here as I was looking for a solution to this exact same problem. I have 2 PiP's a 2012 advance and a 2014. The 2012 (27,000 miles) gets a consistent 8 miles of range where as the 2014 with (16,000 miles) gets 14-15. It's been bothering me and I wanted to find a solution... May I PM you my information to findout a resolution to this problem?
     
    #17 Plugged Up, Aug 26, 2016
    Last edited: Aug 26, 2016
    mrlebop likes this.
  18. powerplay

    powerplay Junior Member

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    I have a 2013, Advanced with 53K miles on it and I can not get more than 8 miles on mine. It was always around 12 until recently. What do I do to get this looked at or fixed?
     
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  19. vintagebob

    vintagebob Junior Member

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    I thought that this was normal with Lithium based batteries? My 2012 PIP started with 14 miles of range at purchase and now can only manage 9 miles on a charge. I have 75K on mine. I use to charge it often but have stopped this year because my electricity costs more than gasoline right now.

    I remember that when I considered the PIP, I also considered a Leaf but they sent me a questionnaire asking how I would feel if the range decreased by 40% over time, or if decreased 30% when it was cold. I figured I would not be able to make my commute on a cold day, three years after purchase of the Leaf.
     
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  20. bisco

    bisco cookie crumbler

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    when new, i was getting about 17 miles on my back road work commute. i'm down to about 14.5, so around 15%. toyota national has been trying to reach me, but my comcast phone has been erratic at best.