1. Attachments are working again! Check out this thread for more details and to report any other bugs.

12 volt battery

Discussion in 'Toyota Prius Service Bulletins - TSBs' started by datura, Mar 18, 2008.

  1. datura

    datura New Member

    Joined:
    Mar 12, 2008
    2
    1
    0
    Location:
    portland maine
    Vehicle:
    2007 Prius
    i bought a new prius in aug 2007. in dec the battery was dead. i called the dealer and after AAA came, brought car in for check up. no problems found. i was told then that this car was not the right one for me to use, considering my driving habits. (i have an 87 camry with 125,000 miles on it) i only use the car 1-3 times a week. when i bought the car, i discussed this with the salesman. he told me, no problem. but after the battery died, i was told the car was meant to be driven regularly. i was flabbergasted! a brand new car, and if i dont drive it every other day or so (as they said) i could not rely on it. hmmmmm
    so i let a carless friend use the car so it was driven at least twice a week. then in feb after 4 days the battery was again dead. off i go to toyota after AAA came and again, no problem with the car. after some pressure on my part they offered me a small rechargable portable battery to keep in the car for when it happens again.
    anyone else encounter this problem?
    help!:confused:
     
  2. Spectra

    Spectra Amphi-Prius

    Joined:
    Feb 7, 2008
    3,123
    17
    1
    Location:
    S NJ
    Vehicle:
    2008 Prius
    Very troubling, considering the general sense among Pri-ites that we're interested in minimizing toxic atmospheric release resulting form automotive use. Perhaps some of the more technical chatroom chatters can respond.

    Meantime, speaking of toxins, be careful of those toxic/psychoactive Datura seeds ;)

    [​IMG]
    Datura sp.
     
  3. richard schumacher

    richard schumacher shortbus driver

    Joined:
    Mar 27, 2004
    7,663
    1,037
    0
    Location:
    United States
    Vehicle:
    2004 Prius
    Model:
    N/A
    How long (how many minutes) do you drive it each week?

    Even if it's as little as a half-hour you should have no problems with it. Assuming that you do drive it at least that much, either the car came with a bad battery to start with, or you have killed it by leaving a door or the rear hatch partly open overnight or with improperly-installed third-party electronics.
     
    1 person likes this.
  4. Boo

    Boo Boola Boola Member

    Joined:
    Feb 13, 2007
    5,051
    481
    97
    Location:
    Flushing, NY
    Vehicle:
    2007 Prius
    Model:
    N/A
    Datura,

    I think that you have an uncommon electrical problem. There's no way the battery should be going dead when you use the car at least once a week.

    I think that the dealer hasn't correctly diagnosed the problem yet (what a surprise!). Unfortunately, you'll probably have to make repeated trips to the dealer or another dealer until they figure it out. I had an electrical problem on my prior car, a Volvo 850, during its first year. It took my dealer 4 tries before it figured out what was wrong.
     
  5. patsparks

    patsparks An Aussie perspective

    Joined:
    Jul 12, 2007
    10,664
    567
    0
    Location:
    Adelaide South Australia
    Vehicle:
    2004 Prius
    Model:
    N/A
    If the car is OK then the battery is crook, how simple is that? Don't let the service man pull the wool over your eyes. Tell him to swap out the battery and take back the jump start battery.
     
    1 person likes this.
  6. morpheusx

    morpheusx Professor Chaos

    Joined:
    Mar 6, 2007
    1,555
    81
    0
    Location:
    Akron, OH
    Vehicle:
    2011 Prius
    Model:
    Three
    the dealership probably didn't follow the pre delivery instructions, which include Charging the 12 Volt pre Delivery. Which in turn caused it to be damaged.
     
    3 people like this.
  7. qbee42

    qbee42 My other car is a boat

    Joined:
    Mar 2, 2006
    18,058
    3,073
    7
    Location:
    Northern Michigan
    Vehicle:
    2006 Prius
    This is complete rubbish from the dealer. Yes, the Prius 12 V battery will discharge a bit faster than some other cars, but not when you are driving once a week. We often go two weeks between driving, and never have any trouble. Either you left a door ajar, a light on, or you have a problem. It could be a weak battery.

    Tom
     
    1 person likes this.
  8. datura

    datura New Member

    Joined:
    Mar 12, 2008
    2
    1
    0
    Location:
    portland maine
    Vehicle:
    2007 Prius
    thanks for the responses about my 12 volt battery problem. there was no doors or lights left on. i checked both times it happened to see if i had not shut it down properly. since my last visit to the dealer, no problems. but i am driving the car more often, by chance. if it happens again i will ask for a new battery.
    now i remember why i have not bought a new car in 33 years...dealers!:rolleyes:
    datura
     
    1 person likes this.
  9. daniel

    daniel Cat Lovers Against the Bomb

    Joined:
    Feb 25, 2004
    14,487
    1,518
    0
    Location:
    Spokane, WA
    Vehicle:
    2004 Prius
    Your dealer is feeding you a total crock of bull! I have left my 2004 Prius parked for as long as a month while away on vacation (two years ago) and I have left it for 3 weeks several times and 2 weeks numerous times. If leaving the car parked for two weeks or longer, it's a good idea to shut off the SKS if you have it. (There's a tiny, hard-to-spot button below the steering wheel, sort of where your knee might bump it if you have long legs.) But I agree with the posters above who say you either have a bad battery, or a drain in the wiring. The dealer needs to either fix the wiring or replace the battery.

    Note that you can have warranty service performed at any Toyota dealership. You do not need to go to the dealer where you bought the car.

    Prius batteries are small, and probably should not be expected to last as long as real car batteries. Mine tested bad and was replaced this week. It was four years old. Good lifetime for a small battery IMO.
     
    2 people like this.
  10. c.mankat

    c.mankat Junior Member

    Joined:
    Dec 21, 2005
    2
    2
    0
    My 2005 Prius battery would be dead if not driven for a week. They told me I had to disconnect the battery. That rots! Later, another service tech told me to push in the Smart Function button. That "fixed" the problem. Too bad the dealer info can't be fixed that easy.
     
    2 people like this.
  11. maximus2112

    maximus2112 Junior Member

    Joined:
    May 2, 2008
    6
    4
    0
    Location:
    Wake Forest, NC
    Vehicle:
    2008 Prius
    This could be related to the Smart Key System. I was told that if I was
    not going to be driving the car for a week or so, to turn off the smart key
    system, its a button under the steering column. Don't know if it would
    drain the battery like a light, but it is something I'll remember.
     
    2 people like this.
  12. racerbob

    racerbob Member

    Joined:
    Mar 16, 2008
    138
    6
    0
    Location:
    S Florida
    Vehicle:
    2008 Prius
    I just purchased a 2008 package 6 in March (12/07 production). The 12v battery went dead AFTER the salesman moved the vehicle to a new parking space before even making it to the wash bay. I insisted that they assign it to a certified tech and put it on the charger and test it afterwards. While watching my ScanGauge aux battery voltage drop (after powering down) while brake pumps, coolant valve, etc. were load testing the battery, I decided it was time to upgrade to an Optima. When performing the swap with only 1k on the clock, I noticed that the positive terminal was green with corrosion on the bottom ring next to the batt post. This is from acid seeping out around the crack where the post and the battery case join. If you haven't checked your battery in a while, it might be a good idea to clean the terminals and install treated felt rings under the terminals to neutralize any acid that will seep out of this joint. I even installed a set on the Optima for good measure. I have been using these felt rings for years on all our fleet vehicles with top post batteries and have not needed to maintain any battery connections that were "protected". The holes are a bit large for the Japan spec battery posts, but they will work well at neutralizing the acid before it corrodes the connection.
     
    2 people like this.
  13. rigormortis

    rigormortis Active Member

    Joined:
    Feb 14, 2007
    1,340
    26
    0
    Location:
    san jose, ca
    Vehicle:
    2007 Prius
    at roughly 25,000 miles i took my prius to a local toyota dealer and the prius specialist did a load test on the 12v aux battery, and after i whinned a little it, they actually replaced it for me, free of charge, and even gave
    me a free detail coupon.

    the prius stranded me a couple times after me sitting in the car and listening to the radio for 20 minutes or so in ACC so i had a feeling it was weak and sure enough it had a bad cell


    i havent tried turning in the coupon yet
     
    2 people like this.
  14. grambo_811

    grambo_811 New Member

    Joined:
    Dec 23, 2007
    1
    2
    0
    Location:
    Spokane, Wa
    Vehicle:
    2007 Prius
    All,
    I have a 2007 Prius and am now on my second 12 volt battery. I was on vacation for 5 days and returned to find a dead Prius in my garage. I was able to "jump start" it with my electric car but that is another story.
    In speaking with the Toyota service advisor they informed me that if I was not going to drive the car for more that two (2) days I should connect it to a 2A trickle charger while I am away. I think that has to be an complete line of BS. I have checked and both times there were no lights left on or anything like that. The first time the dealer replaced the battery the car didn't die. It would just discharge the main battery pack overnight in the garage. The second time the main battery pack was not discharged just the 12 volt system was dead.
    Has anyone else had this problem and gotten it resolved?
     
    2 people like this.
  15. andyprius

    andyprius Senior Member

    Joined:
    Feb 21, 2005
    2,212
    188
    0
    Location:
    Sacramento, California.
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    The dealer should be able to detect a abnormal current drain, on either the HV or the 12V. Unlikely the 2nd 12V is also bad, but it's possble.
     
    1 person likes this.
  16. Tchou

    Tchou Member

    Joined:
    Sep 3, 2007
    161
    4
    0
    no light yes, but if alarm was turned on or SKS this may drain the battery while the car is not used...
     
    1 person likes this.
  17. bruceha_2000

    bruceha_2000 Senior Member

    Joined:
    Jan 2, 2004
    3,054
    301
    19
    Location:
    Northwest VT
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Advanced
    Total bull. From day 1, the 'rule of thumb' has been as Daniel said - turn off the SKS if you are going to leave the car for more than 2 weeks. Nothing more. No trickle charge, no 'disconnect the 12V'. You either have a bad 12V or there is something shorted in the electrical system that is draining it. A friend of mine had that problem with a 2007 non hybrid Camry. They tried to tell her it she left a dome light on or something. I said BULL. I've left mine on over night at 0F several times and the little 12V in my Prius didn't die. Certainly doing the same in a car with a 'regular' size 12V wouldn't. They finally spent the time to trace and found a short or something. No problems ever since.

    If your traction battery actually drained overnight, you probably hadn't shut the car down. There is no connection between the traction battery and anything else when the car is shut down.

    If you put the car in 'accessory mode' it will shut down after about 1/2 hour so you don't accidentally drain the 12V. I've had that happen a couple of times while listening to Car Talk while my daughter was at her swimming lesson. No problem, just turned it back on.
     
    2 people like this.
  18. andyprius

    andyprius Senior Member

    Joined:
    Feb 21, 2005
    2,212
    188
    0
    Location:
    Sacramento, California.
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    The Toyota dealer in my area

    insinuated the same tihng during my first 3 months of ownership. They ended up replacing the battery to retain my good will. After that I had no more problems. I would have rather that they had checked the battery out and admitted it was deficient. I asked them for the battery so I could play with it ( test, disassemble) They said NO they have to send it back to Toyota so they could study it. In actuality I think it has high scrap value ( to Toyota ) I'm still awaiting the study results.:angel:
     
    2 people like this.
  19. ChuckC

    ChuckC New Member

    Joined:
    Jul 24, 2008
    5
    3
    0
    Location:
    Sugar Grove, Illinois
    Vehicle:
    2008 Prius
    We bought a Prius six weeks ago. Monday, July 21, 2008, the car died on my wife and we had to have it towed to the dealer. We were told the computer said we were out of gas. We know that to be not true. They jumped the 12 volt system and told us everything was OK. Tonight ,Thursday, July 24, as I pulled into my driveway the check engine light came on along with several other lights. After several calls to the dealer. we were told they did have a loaner and they could check the car out tomorrow. Is this going to go on and on?
    Tune in tomorrow for results of their review of the smartest car in the world!
     
    2 people like this.
  20. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,198
    6,461
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    Prius does take note of, and store a warning when the vehicle is out of gas. On July 21 when the car died, how many bars appeared on the fuel gauge?

    How many bars appear on the fuel gauge as of Thursday night?

    Please ask your dealer to record any DTC (diagnostic trouble codes) that your car logged and to document them on your repair invoice. Then we can comment on what might be wrong with your vehicle. Thanks!
     
    2 people like this.