I feel like and idiot third degree on finding out the real problem which was the idiot three driver. One of the threads mentioned that you had to push the brightness switch until it clicked. After telling all the responders that I had it to the max i decided to see if the rotary dial did go further so i tried it. Bingo, Most of you proved what an idiot i was. Going to change my handle to " Bubba Frm Alabama". Thanks and my apology guys!