Forgive my ignorance on the matter, but it seems a chicken and egg scenario to me.... Situation - I'm waiting for my son's football practice to end. I'm in a school yard - open field, sitting in a chair - not moving. 1. My phone will show 4 or 5 bars, and sometimes the call won't connect, I get a "Call Failed" message. 2. My phone does connect, and 2-3 minutes later, the call is dropped (did I mention I was sitting down/not moving). 3. I'll be seeing 3 bars, but when I dial and send the number out to connect, I'll drop to 0 or 1 bar and eventually I'll get a call failed message. Is it a lame phone I have? Is it the provider? Is it both?