1. Offline

    judymd First solar roof owner in HI

    Member Since:
    Jul 6, 2009
    Posts:
    6
    Likes Received:
    1
    Location:
    hawaii
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    I placed an order for 3 items over a week ago and have not received any confirmation from the priuschat shop. My order still states processing. I emailed several times with no answer and even called the telephone number on my credit call bill with no response. Is this a known issue with priuschat shop?
  2. Offline

    gmalis1 New Member

    Member Since:
    Aug 2, 2008
    Posts:
    134
    Likes Received:
    14
    Location:
    Northwest 'burbs, Chicago
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    Ordered the all weather mats (four pieces) and the all weather cargo mat (two pieces) and received them in about a week via UPS from an outside (non-local) Toyota dealer.

    No complaints here.
    1 people like this.
  3. Offline

    eaglesight333 New Member

    Member Since:
    Apr 23, 2009
    Posts:
    962
    Likes Received:
    33
    Location:
    Northern, IL
    Your Vehicle Year:
    2010 Prius
    Model:
    III
    Send a PM to the Prius Chat owner: Danny.
    1 people like this.
  4. Offline

    tumbleweed New Member

    Member Since:
    Oct 3, 2005
    Posts:
    3,801
    Likes Received:
    551
    Location:
    Eastern Oregon
    Your Vehicle Year:
    2010 Prius
    Model:
    V
    I've ordered several things over the years, a Scan Gauge just a couple of weeks ago. Never any problems. I agree, PM Danny.
    1 people like this.
  5. Offline

    millerjl26 New Member

    Member Since:
    Jun 10, 2009
    Posts:
    33
    Likes Received:
    1
    Location:
    Connecticut
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    I've have ordered several things over the past month. The first time I ordered one thing for my 2010 and one for my wife's 2007. Like you I thought I had not receive anything from them for a few weeks so sent another email. This time I got a response from them telling me that they had sent two earlier communications asking if I was sure I wanted one 2010 and one 2007 item. I browsed back through my inbox and sure enough - two emails from them, probably lost in all the spam that came in during the same week. I was very impressed that they took the time to check the accuracy of my order and thus reducing both their and my inconvenience. Since that time when I have a "mixed" order like that I include a note confirming that I was aware of the mixed years parts.
  6. Offline

    blippo New Member

    Member Since:
    May 24, 2009
    Posts:
    255
    Likes Received:
    12
    Location:
    VA
    Your Vehicle Year:
    2009 Prius
    Model:
    II
    No problems here. Ordered a few times
  7. Offline

    Manolo1 New Member

    Member Since:
    May 29, 2009
    Posts:
    150
    Likes Received:
    8
    Location:
    South Florida
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    Just ordered 2 heatshields and got them in a week or so...
  8. Offline

    TheBobs New Member

    Member Since:
    Jun 29, 2009
    Posts:
    5
    Likes Received:
    0
    Location:
    Fresno
    Your Vehicle Year:
    2010 Prius
    Model:
    V
    I ordered side and front heat shields. Got them in about 8 days from time of order. No worries...
  9. Online
    • Moderator

    HTMLSpinnr Gen III Forums Moderator

    Member Since:
    Dec 8, 2003
    Posts:
    4,985
    Likes Received:
    718
    Location:
    Surprise, AZ (Phoenix)
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    ** Moving thread to PriusChat Shop subforum **

    I believe this is the 2nd time this was posted.
  10. Offline

    RadioZero New Member

    Member Since:
    Jun 20, 2009
    Posts:
    140
    Likes Received:
    38
    Location:
    Orlando
    Your Vehicle Year:
    2011 Prius
    Model:
    II
    i ordered all weather mats and received them in less than 2 weeks.
  11. Offline

    judymd First solar roof owner in HI

    Member Since:
    Jul 6, 2009
    Posts:
    6
    Likes Received:
    1
    Location:
    hawaii
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    I took advice and sent a PM to Danny--still no response3. And no email in the junkmail folder either.....
  12. Offline

    CAR4TWO New Member

    Member Since:
    May 24, 2009
    Posts:
    239
    Likes Received:
    39
    Location:
    Grants Pass, OR
    Model:
    III
    I have tried to order the sun shade three times and I have never heard back from anyone. I sure hope the UPS guy doesn't show up with three sun shades. I have never received a confirmation of my order. You have to step up to the counter and ring the bell if you want service. I would like a sun shade if I can get one.

    I have checked junk mail and nothing.
  13. Offline

    fred garvin New Member

    Member Since:
    May 18, 2009
    Posts:
    376
    Likes Received:
    52
    Location:
    northern virginia
    Your Vehicle Year:
    2010 Prius
    Model:
    IV
    i ordered a front windshield heat shield on line from pc shop and received it in about 7 business days - no issues at all
  14. Offline

    libramento New Member

    Member Since:
    Jun 24, 2009
    Posts:
    8
    Likes Received:
    0
    Location:
    Tryon, NC
    Your Vehicle Year:
    2010 Prius
    Model:
    V
    I ordered 2010 mats and heat shield; all arrived in about a week. The navigation screen shield took a few weeks, but I've been satisfied.
  15. Offline

    harpoon New Member

    Member Since:
    Jan 3, 2010
    Posts:
    10
    Likes Received:
    0
    Location:
    Vancouver
    Your Vehicle Year:
    2009 Prius
    Model:
    N/A
    Danny, you're fantastic mate. I ordered a DICE kit, I'm up in Canada so thought there might be a hitch or two but the shipping was quick, Danny was cool and all went swimmingly well.

    Reccomend the priuschat shop for sure.
  16. Offline

    jdcollins5 New Member

    Member Since:
    Aug 30, 2009
    Posts:
    2,432
    Likes Received:
    429
    Location:
    Wilmington, NC
    Your Vehicle Year:
    2010 Prius
    Model:
    III
    I have ordered two sets of Exact mats. One order was for the front and rear mats. The second order was for the cargo area mat.

    Both times they were delivered within 5 business, which is the short end of the 5-10 business days that is given for estimates.

    Good job Danny.
  17. Offline
    • Admin/Founder

    Danny Admin/Founder

    Member Since:
    Nov 24, 2003
    Posts:
    6,083
    Likes Received:
    827
    Location:
    Charlotte, NC
    Your Vehicle Year:
    Other Non-Hybrid
    Model:
    N/A
    Thanks for the comments, guys! Enjoy your accessories!
  18. Offline

    blake918 Blizzard Brigade #23

    Member Since:
    Jul 31, 2009
    Posts:
    51
    Likes Received:
    8
    Location:
    Metairie, LA
    Your Vehicle Year:
    2010 Prius
    Model:
    II
    I have to admit that having read a lot of negative posts about buying from the Prius Chat shop, I was nervous about ordering from them. I did it anyway. I received everything (weathertech mats and heatshield) on time and as promised. Thanks!
  19. Offline

    Econ New Member

    Member Since:
    Sep 4, 2009
    Posts:
    286
    Likes Received:
    18
    Location:
    East of the Birkshires - MA
    Your Vehicle Year:
    2010 Prius
    Model:
    V
    I have made four purchases..... very timely! Satisfaction on this end. AND saved $$$ too
  20. Offline

    deltron3030 New Member

    Member Since:
    Sep 25, 2009
    Posts:
    441
    Likes Received:
    56
    Location:
    Lakewood, CA
    Your Vehicle Year:
    2010 Prius
    Model:
    II
    Definitely an A+ experience all times I've ordered from the 'shop

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