1. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
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    Location:
    Carmichael, CA
    Your Vehicle Year:
    2007 Prius
    Is this just me, or did this happen to anyone else? I stopped getting emails about 2 days ago. I am still subscribed to several threads (per my User CP) but I haven't gotten any notifications for any of the threads I am subscribed to. I haven't changed my email address or settings and I'm getting other website notifications, but none from PC.
  2. Offline

    wchardin Advertise Here

    Member Since:
    Mar 16, 2008
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    Location:
    Owensboro, KY
    Your Vehicle Year:
    2008 Prius
    I'm in the same boat as you. I checked my subscriptions and they say instant, but I haven't received any emails. Also haven't received any emails when I get a PM.
  3. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
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    Location:
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    I don't even get notifications for this thread.
  4. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
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    Location:
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    Your Vehicle Year:
    2007 Prius
  5. Offline

    GrGramps New Member

    Member Since:
    Jan 15, 2009
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    Location:
    Western North Carolina
    Your Vehicle Year:
    Other Non-Hybrid
    Dear Dog, I wonder if your ISP is blocking PriusChat? I recently found that Mediacom blocks it so I opened an acccount with Gmail in order to register. The alternative is to do battle with your ISP to see if they can change things. I did that once in the past but no longer have the patience.

    Roy
  6. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
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    Location:
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    I thought of that since I have an evil ISP (Comcast). But I'm using my .Mac email account. They never blocked any emails before.


    I'm not getting any updates for any subscribed threads or PMs. This just started this week. Everything was working fine last week.
  7. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
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    Location:
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    Your Vehicle Year:
    2007 Prius
    This is weird. I got a notification for one of my subscribed threads, but there are about half a dozen others that had posts after that and I didn't get notified on any of those. :(
  8. Offline

    warrior New Member

    Member Since:
    Mar 15, 2008
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    Location:
    Paso Robles, CA USA
    Your Vehicle Year:
    2008 Prius

    There is a first time for everything;)
  9. Offline

    wchardin Advertise Here

    Member Since:
    Mar 16, 2008
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    2,050
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    Location:
    Owensboro, KY
    Your Vehicle Year:
    2008 Prius
    I am using .Mac too, and didn't get any notifications for this one either.
  10. Offline
    • Moderator

    Tideland Prius Moderator of the North

    Member Since:
    Oct 2, 2004
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    Location:
    Canada
    Your Vehicle Year:
    2010 Prius
    Model:
    N/A
    You're not the only one, I've received another PM on this issue. We're working on it.
  11. Offline

    wchardin Advertise Here

    Member Since:
    Mar 16, 2008
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    Location:
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    Your Vehicle Year:
    2008 Prius
    I never thought that I would miss the frequent Priuschat automated emails, but I do! ;)
  12. Offline
    • Admin/Founder

    Danny Admin/Founder

    Member Since:
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    I just checked the email queue on the server and there are a couple hundred emails sitting in there for members registered with .mac email addresses. Looks like the PC server got flagged as a spammer or something.

    Here is the apple page on it:

    MobileMe: Email is delayed or returns to sender with "452" error message

    I'm going to see what I can do to get our server off the blacklist.
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    • Admin/Founder

    Danny Admin/Founder

    Member Since:
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    Ok, I just had a wonderful conversation via Live Chat with a gentleman named Jorge B. He has sent the issue over to a MobileMe Mail Specialist who will take a look into the problem, but also encouraged any members who are not receiving emails to contact them as well using the Live Chat.

    Best way to do this is to go here:

    Apple - Support - MobileMe

    Then under "MobileMe Mail" click "Receiving Mail". You should see an icon for Live Chat at the bottom of that information under "Still Need Help?"

    Apple LiveChat support was amazingly helpful. Way to go, Apple.
  14. Offline

    wchardin Advertise Here

    Member Since:
    Mar 16, 2008
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    Location:
    Owensboro, KY
    Your Vehicle Year:
    2008 Prius
    Thanks Danny, I just checked my mail and I have 39 emails from PriusChat.
  15. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
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    Location:
    Carmichael, CA
    Your Vehicle Year:
    2007 Prius
    I just got 50 emails from PC. If they stop again, now I will know who to contact.

    Thanks Danny. :)
  16. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
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    Location:
    Carmichael, CA
    Your Vehicle Year:
    2007 Prius
    I stopped getting emails from PriusChat again. I contacted Apple via Live Chat. They are working on it.
  17. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
    Posts:
    7,432
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    984
    Location:
    Carmichael, CA
    Your Vehicle Year:
    2007 Prius
    Still not getting emails from PC. I got a follow up email from Apple:

    From: MobileMeSupport@apple.com
    Subject: Re: Your MobileMe Request Regarding dogfriend; Follow-up: 65627072
    Date: January 26, 2009 2:54:00 PM PST
    To: dogfriend@me.com

    Dear Dogfriend,

    Thank you for your patience with the email issues you have been experiencing.

    Apple has attempted to identify and "whitelist" each of the mail server IP addresses for priuschat.com, so you should now be able to receive messages sent from those mail servers to your MobileMe email address.

    It is possible, however, that Apple junk-mail filters will still delay or reject messages coming from those mail servers. If you don't receive messages sent from those mail servers in fewer than 15 minutes, please ask the sender to send a test message to your MobileMe email address. Have the sender put the Follow-Up Number of this message in the test email's subject line, and in the CC field, put mobileme_cc@apple.com.

    Please allow at least three minutes for the test email to arrive, and then check your MobileMe email. If the test email is there, the issue should be resolved. If the test email is not there, please reply to this message to let me know. My team will look at the CC copy and whitelist the IP address(es) used to deliver that message.

    If you experience this issue in the future, please repeat the test using the same subject and CC address as described above, and let me know by replying to this message.

    Sincerely,

    Christopher
    MobileMe Support Specialist
    Apple - Support - MobileMe - Supported Locations and Languages
    MobileMe Help

    Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
  18. Offline

    dogfriend Human - Animal Hybrid

    Member Since:
    Feb 26, 2007
    Posts:
    7,432
    Likes Received:
    984
    Location:
    Carmichael, CA
    Your Vehicle Year:
    2007 Prius
    I thought I would follow up: my email seems to be back to normal as of two days ago. I think I'm getting all the notifications now.

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